Complaints & Recalls
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Corrective Action:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Additional Notes:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Mfg Campaign: 11579342
Recall Date: Mar 25, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Corrective Action:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Additional Notes:
After spending 500 miles on the motorcycle, having spent money on a set of new tires (supposedly was the fix) even and I even had the dealer look over the motorcycle, I have came to the conclusion that there is a serious engineering issue with this motorcycle. At speeds above 55mph, the motorcycle is having a steering oscillation issue. Basically, it does not track straight and exhibits a wobble. This can happen at any time, even on open highways, in traffic it seems to be worse. It can feel like it is becoming uncontrollable at times. This has been happening since mile #1 of the motorcycle. I have spoken with other owners and this seems to be an issue for others as well. There is documented video of this on youtube. Please investigate and determine why this is happening.
Mfg Campaign: 11579342
Recall Date: Mar 25, 2024
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Corrective Action:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Additional Notes:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Mfg Campaign: 11540698
Recall Date: Aug 25, 2023
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Corrective Action:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Additional Notes:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Mfg Campaign: 11540698
Recall Date: Aug 25, 2023
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Corrective Action:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Additional Notes:
At speeds over 60 MPH, the BMW K1600 B motorcycle is unstable and wobbles. The instability at speeds over 60 MPH are unsafe, and I, nor my wife, will ever ride it again as it feels like the motorcycle is going to lose control and fall over at high speeds causing injury or death to us or others. BMW Motorcycles of Cleveland inspected it, rode it and verbally stated that they agree it has stability issues over 60 MPH, but only indicated in the written report that it handles to spec. It is available for inspection by any other BMW or Independent motorcycle technician. There are no warning messages or indications on the motorcycle indicating this issue.
Mfg Campaign: 11540698
Recall Date: Aug 25, 2023
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