Complaints & Recalls
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Corrective Action:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Additional Notes:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Mfg Campaign: 11625112
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Corrective Action:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Additional Notes:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Mfg Campaign: 11625112
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Corrective Action:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Additional Notes:
When I drive my motorcycle on the highway with 70 mph +/- 5 miles, the bike is unstable, the steering bar is shaking, and it is hard to keep the bike in the lane. I complained to the dealer, they balanced the wheel, tested the bike, but the problem has not been solved.
Mfg Campaign: 11625112
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motorcycle (BMW K1600 Grand America) goes into "Limp Mode" with the engine warning light where the motorcycle has no power until stopped, shutdown, and restarted. This happened to my motorcycle 4 times. Each time the BMW service cannot find any indication stored in the onboard computer. Also, there have been many reported issues of this in the BMW motorcycle forums. This issue is extremely dangerous because the last time this issue occurred, I was on a highway traveling at 70MPH in the left lane and suddenly lost power. Another time this occurred was during rush hour traffic. Both occurrences are very troubling.
Corrective Action:
The motorcycle (BMW K1600 Grand America) goes into "Limp Mode" with the engine warning light where the motorcycle has no power until stopped, shutdown, and restarted. This happened to my motorcycle 4 times. Each time the BMW service cannot find any indication stored in the onboard computer. Also, there have been many reported issues of this in the BMW motorcycle forums. This issue is extremely dangerous because the last time this issue occurred, I was on a highway traveling at 70MPH in the left lane and suddenly lost power. Another time this occurred was during rush hour traffic. Both occurrences are very troubling.
Additional Notes:
The motorcycle (BMW K1600 Grand America) goes into "Limp Mode" with the engine warning light where the motorcycle has no power until stopped, shutdown, and restarted. This happened to my motorcycle 4 times. Each time the BMW service cannot find any indication stored in the onboard computer. Also, there have been many reported issues of this in the BMW motorcycle forums. This issue is extremely dangerous because the last time this issue occurred, I was on a highway traveling at 70MPH in the left lane and suddenly lost power. Another time this occurred was during rush hour traffic. Both occurrences are very troubling.
Mfg Campaign: 11433817
Recall Date: Sep 21, 2021
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE MOTORCYCLE WILL RANDOMLY GO INTO WHAT BMW CALLS "LIMP MODE" AND THE OPERATOR WILL LOSE ALL THROTTLE CONTROL. POTENTIALLY FATAL IF IT HAPPENS IN CERTAIN CIRCUMSTANCES LIKE HEAVY TRAFFIC ON AN INTERSTATE, AT NIGHT WITH NOWHERE TO PULL OVER LIKE IT DID WITH ME. THIS HA HAPPENED TWICE SO FAR WITH NO FIX IN SIGHT
Corrective Action:
THE MOTORCYCLE WILL RANDOMLY GO INTO WHAT BMW CALLS "LIMP MODE" AND THE OPERATOR WILL LOSE ALL THROTTLE CONTROL. POTENTIALLY FATAL IF IT HAPPENS IN CERTAIN CIRCUMSTANCES LIKE HEAVY TRAFFIC ON AN INTERSTATE, AT NIGHT WITH NOWHERE TO PULL OVER LIKE IT DID WITH ME. THIS HA HAPPENED TWICE SO FAR WITH NO FIX IN SIGHT
Additional Notes:
THE MOTORCYCLE WILL RANDOMLY GO INTO WHAT BMW CALLS "LIMP MODE" AND THE OPERATOR WILL LOSE ALL THROTTLE CONTROL. POTENTIALLY FATAL IF IT HAPPENS IN CERTAIN CIRCUMSTANCES LIKE HEAVY TRAFFIC ON AN INTERSTATE, AT NIGHT WITH NOWHERE TO PULL OVER LIKE IT DID WITH ME. THIS HA HAPPENED TWICE SO FAR WITH NO FIX IN SIGHT
Mfg Campaign: 11416431
Recall Date: May 13, 2021
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