Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2023
Consumer Complaints
16 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Corrective Action:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Additional Notes:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Mfg Campaign: 11675784
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Corrective Action:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Additional Notes:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Mfg Campaign: 11675784
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Corrective Action:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Additional Notes:
This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car. Last time I took it, they said something the car doesn’t recognize a driver This is a electric car.
Mfg Campaign: 11675784
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Corrective Action:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Additional Notes:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Mfg Campaign: 11666432
Recall Date: Jun 11, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Corrective Action:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Additional Notes:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Mfg Campaign: 11666432
Recall Date: Jun 11, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Corrective Action:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Additional Notes:
I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfunction alerts, and the automatic braking problem has not been resolved. Each time, I am left without a vehicle, impacting my ability to work. I did not purchase a $100k+ vehicle to live in fear of sudden, unpredictable, and life-threatening malfunctions. Today, while driving, the vehicle completely shut off in motion, creating a highly dangerous situation. This follows multiple previous incidents where the car automatically braked without cause and displayed repeated malfunction notifications on the dashboard. I have brought the car to the dealership twice, and yet the problem persists. This is not only unacceptable — it's an imminent risk to my safety and the safety of others on the road. The fact that a brand-new luxury vehicle with this price tag continues to experience such serious failures is beyond frustrating — it is life-threatening.
Mfg Campaign: 11666432
Recall Date: Jun 11, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Corrective Action:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Additional Notes:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Mfg Campaign: 11658955
Recall Date: May 5, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Corrective Action:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Additional Notes:
This is the 3rd time my car suddenly engages automatic brakes without any obstruction ahead of me and around me. I took it to the dealership about this issue 2 times.
Mfg Campaign: 11658955
Recall Date: May 5, 2025
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
On November 9, 2024 while driving the vehicle in light traffic on the 405 southbound between the 101 and the 10 freeways, the right front of the vehicle made a cluck noise. There were no obsticales on the freeway and no other vehicle was involved. Shorthly thereafter, the vehicle made another loud clunk noise from the right front of the vehicle. I exited the 405 freeway and turned right. Within a mile, the right front suspension totally collapsed causing the car to careen left. On the street I was on, there is a center median with a curb. the car rode the curb for several feet and the left front end of the vehicles suspension collapsed. The car came to a halt and was towed to the BMW dealer where I leased the car. The car computer said chassis function restricted. Fortunately there were no other vehicles involved since the car was no longer drivable after the catastrophic suspensinon collapse. It should also be noted that for the first 3 months after leasing this vehicle, the computer did not recognize the keys or fobs (being locked out of the car consistently) and after numberous attempts to fix the matter, BMW had the vehicle for over 6 weeks. It is evident that the i7 EDrive 50 has serious safety issues that may be related to its computer system. These two issues should be looked at. Had the suspension collapsed on the freeway the car most likely would have been in a serious collision.
Corrective Action:
On November 9, 2024 while driving the vehicle in light traffic on the 405 southbound between the 101 and the 10 freeways, the right front of the vehicle made a cluck noise. There were no obsticales on the freeway and no other vehicle was involved. Shorthly thereafter, the vehicle made another loud clunk noise from the right front of the vehicle. I exited the 405 freeway and turned right. Within a mile, the right front suspension totally collapsed causing the car to careen left. On the street I was on, there is a center median with a curb. the car rode the curb for several feet and the left front end of the vehicles suspension collapsed. The car came to a halt and was towed to the BMW dealer where I leased the car. The car computer said chassis function restricted. Fortunately there were no other vehicles involved since the car was no longer drivable after the catastrophic suspensinon collapse. It should also be noted that for the first 3 months after leasing this vehicle, the computer did not recognize the keys or fobs (being locked out of the car consistently) and after numberous attempts to fix the matter, BMW had the vehicle for over 6 weeks. It is evident that the i7 EDrive 50 has serious safety issues that may be related to its computer system. These two issues should be looked at. Had the suspension collapsed on the freeway the car most likely would have been in a serious collision.
Additional Notes:
On November 9, 2024 while driving the vehicle in light traffic on the 405 southbound between the 101 and the 10 freeways, the right front of the vehicle made a cluck noise. There were no obsticales on the freeway and no other vehicle was involved. Shorthly thereafter, the vehicle made another loud clunk noise from the right front of the vehicle. I exited the 405 freeway and turned right. Within a mile, the right front suspension totally collapsed causing the car to careen left. On the street I was on, there is a center median with a curb. the car rode the curb for several feet and the left front end of the vehicles suspension collapsed. The car came to a halt and was towed to the BMW dealer where I leased the car. The car computer said chassis function restricted. Fortunately there were no other vehicles involved since the car was no longer drivable after the catastrophic suspensinon collapse. It should also be noted that for the first 3 months after leasing this vehicle, the computer did not recognize the keys or fobs (being locked out of the car consistently) and after numberous attempts to fix the matter, BMW had the vehicle for over 6 weeks. It is evident that the i7 EDrive 50 has serious safety issues that may be related to its computer system. These two issues should be looked at. Had the suspension collapsed on the freeway the car most likely would have been in a serious collision.
Mfg Campaign: 11630137
Recall Date: Dec 11, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Mfg Campaign: 11626164
Recall Date: Nov 19, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated while driving approximately 45 MPH, the "Inability to Drive" message was displayed on the instrument panel and the vehicle suddenly lost motive power. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. VIN tool confirms parts not available.
Mfg Campaign: 11626164
Recall Date: Nov 19, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Mfg Campaign: 11622741
Recall Date: Oct 30, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated that the vehicle failed to respond when the brake pedal was depressed. The contact stated that the brakes were occasionally inoperable. The contact had been driving 25 MPH due to concerns about the brakes failing with his children inside the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Mfg Campaign: 11622741
Recall Date: Oct 30, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Last week while driving, one of the front corners level suddenly went down in the middle of the road. Car was towed to the dealership. After it was inspected by BMW dealership I was informed that there is a suspension damage and one tire rim damage " due to impact" and either the car hit something or had pothole incident. I did not run or hit any object and did not drive over major potholes. So the estimate for repair of the right front air spring strut, graphed alignment and right front rim replacement was for 8200$. The car is 3 months old and top tier BMW 7 series. I used to drive 540 just before I got this new 7 series, and i had it for almost 5 years , had been through different potholes, different quality roads, had multiple issues with run flat tires but never had an issue with the suspension. Should I question the quality of the car and parts being used?
Corrective Action:
Last week while driving, one of the front corners level suddenly went down in the middle of the road. Car was towed to the dealership. After it was inspected by BMW dealership I was informed that there is a suspension damage and one tire rim damage " due to impact" and either the car hit something or had pothole incident. I did not run or hit any object and did not drive over major potholes. So the estimate for repair of the right front air spring strut, graphed alignment and right front rim replacement was for 8200$. The car is 3 months old and top tier BMW 7 series. I used to drive 540 just before I got this new 7 series, and i had it for almost 5 years , had been through different potholes, different quality roads, had multiple issues with run flat tires but never had an issue with the suspension. Should I question the quality of the car and parts being used?
Additional Notes:
Last week while driving, one of the front corners level suddenly went down in the middle of the road. Car was towed to the dealership. After it was inspected by BMW dealership I was informed that there is a suspension damage and one tire rim damage " due to impact" and either the car hit something or had pothole incident. I did not run or hit any object and did not drive over major potholes. So the estimate for repair of the right front air spring strut, graphed alignment and right front rim replacement was for 8200$. The car is 3 months old and top tier BMW 7 series. I used to drive 540 just before I got this new 7 series, and i had it for almost 5 years , had been through different potholes, different quality roads, had multiple issues with run flat tires but never had an issue with the suspension. Should I question the quality of the car and parts being used?
Mfg Campaign: 11578380
Recall Date: Mar 20, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated that the vehicle had a button on the door armrest that opened the door automatically while driving. The dealer was notified and the vehicle was updated to allow the door to open at 3 MPH or lower speeds. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated that the vehicle had a button on the door armrest that opened the door automatically while driving. The dealer was notified and the vehicle was updated to allow the door to open at 3 MPH or lower speeds. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated that the vehicle had a button on the door armrest that opened the door automatically while driving. The dealer was notified and the vehicle was updated to allow the door to open at 3 MPH or lower speeds. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11565724
Recall Date: Jan 16, 2024
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
The contact owns a 2024 BMW I7. The contact stated while reversing at approximately 5 MPH, the driver's side door opened automatically after the contact’s knee struck the door button. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 1,200.
Corrective Action:
The contact owns a 2024 BMW I7. The contact stated while reversing at approximately 5 MPH, the driver's side door opened automatically after the contact’s knee struck the door button. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 1,200.
Additional Notes:
The contact owns a 2024 BMW I7. The contact stated while reversing at approximately 5 MPH, the driver's side door opened automatically after the contact’s knee struck the door button. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 1,200.
Mfg Campaign: 11563276
Recall Date: Jan 3, 2024
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Valencia, CA • 36 yrs
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