Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Consumer Complaints
4 ComplaintsBmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Corrective Action:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Additional Notes:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Mfg Campaign: 11662527
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Corrective Action:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Additional Notes:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Mfg Campaign: 11662527
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Corrective Action:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Additional Notes:
While parking the car it accelerated up over the curb and into the bushes in an office parking lot. The sudden unintended acceleration occurred in B mode with the automatic cruise control system setting to follow the posted speed limit when activated. The cruise control was not activated by the driver at the time of incident. The car went from 0mph to full acceleration while the parking distance system was activated. I am reporting this issue to make others aware of the accident, in case a similar issue happens with other cars. The car is new and only has about 250 miles on it at the time of accident. The insurance company has received the initial claims info and is fixing the car. No warning, messages or indicator preceded the accident.
Mfg Campaign: 11662527
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On March 23, after driving approx 2 miles, I was at a red light. The light turned green and I began accelerating. There was a loud "bang" from under the car toward the rear, the car abruptly halted, the displays turned red with a message (all caps) DO NOT DRIVE. I power cycled the car a few times and the error cleared, but my state-of-charge had dropped from 77 to 59%. I drove the car the 1 mile home and called BMW Roadside Assistance. The rep asked for permission to pull logs from the car, told me he would be sending a flatbed Monday morning and advised me, in no uncertain terms, DO NOT DRIVE THE CAR. I asked if I could pull the car out of the driveway and he said no; he would send skids with the driver. Friday afternoon I was advised there was nothing wrong and to pick up the car. The work order is blaming an LA DWP 50KWh charger I had used 2 days prior to charge from 65 to 81% and recommends avoiding this charger. Just to be clear, I charged 15% on 3/21 and the car went "bang" on 3/23, and that was the fault of the charger.
Corrective Action:
On March 23, after driving approx 2 miles, I was at a red light. The light turned green and I began accelerating. There was a loud "bang" from under the car toward the rear, the car abruptly halted, the displays turned red with a message (all caps) DO NOT DRIVE. I power cycled the car a few times and the error cleared, but my state-of-charge had dropped from 77 to 59%. I drove the car the 1 mile home and called BMW Roadside Assistance. The rep asked for permission to pull logs from the car, told me he would be sending a flatbed Monday morning and advised me, in no uncertain terms, DO NOT DRIVE THE CAR. I asked if I could pull the car out of the driveway and he said no; he would send skids with the driver. Friday afternoon I was advised there was nothing wrong and to pick up the car. The work order is blaming an LA DWP 50KWh charger I had used 2 days prior to charge from 65 to 81% and recommends avoiding this charger. Just to be clear, I charged 15% on 3/21 and the car went "bang" on 3/23, and that was the fault of the charger.
Additional Notes:
On March 23, after driving approx 2 miles, I was at a red light. The light turned green and I began accelerating. There was a loud "bang" from under the car toward the rear, the car abruptly halted, the displays turned red with a message (all caps) DO NOT DRIVE. I power cycled the car a few times and the error cleared, but my state-of-charge had dropped from 77 to 59%. I drove the car the 1 mile home and called BMW Roadside Assistance. The rep asked for permission to pull logs from the car, told me he would be sending a flatbed Monday morning and advised me, in no uncertain terms, DO NOT DRIVE THE CAR. I asked if I could pull the car out of the driveway and he said no; he would send skids with the driver. Friday afternoon I was advised there was nothing wrong and to pick up the car. The work order is blaming an LA DWP 50KWh charger I had used 2 days prior to charge from 65 to 81% and recommends avoiding this charger. Just to be clear, I charged 15% on 3/21 and the car went "bang" on 3/23, and that was the fault of the charger.
Mfg Campaign: 11651509
Recall Date: Mar 29, 2025
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