Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2023
Consumer Complaints
4 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is about 1.5 yers old, bmw 740i. I have been towed back to the dealer twice now for the same issue.i live in Illinois and work in Milwaukee, Wisconsin, so I drive on the expressway a lot. I received the following message on my display while driving at 75-80 mph. The message is “ inability to drive.” I have received this 3 times. When it occurs the steering is more difficult and, I am told starts to shut down major systems, so needlessly to say quite unnerving and I had difficulty getting onto the shoulder. The first occurrence was last year in October (2024). I was afraid to drive the car when everyone else was travelling at high speeds. So had it towed to dealer. The dealer did not seem to understand this message and why it happened, and even what would happen. They did a software upgrade and told me it was fixed. On [XXX] it happened again, same message although different look with the software upgrade, and had to be towed. I don’t trust the car since no one can tell me why this is happening and what it does. The dealer said they are not familiar with it. I told them we have read online that others have had this happen, but no recalls or information. If this message is in the software there has to be a data dictionary that explains, 1) what triggers it, 2) why, 3) what does it do, and 4) can it be disabled. No one seems to know, and it is putting me at risk of an accident, that no one understands. I am afraid to drive the car. If I am in an accident because of this bmw should libel. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car is about 1.5 yers old, bmw 740i. I have been towed back to the dealer twice now for the same issue.i live in Illinois and work in Milwaukee, Wisconsin, so I drive on the expressway a lot. I received the following message on my display while driving at 75-80 mph. The message is “ inability to drive.” I have received this 3 times. When it occurs the steering is more difficult and, I am told starts to shut down major systems, so needlessly to say quite unnerving and I had difficulty getting onto the shoulder. The first occurrence was last year in October (2024). I was afraid to drive the car when everyone else was travelling at high speeds. So had it towed to dealer. The dealer did not seem to understand this message and why it happened, and even what would happen. They did a software upgrade and told me it was fixed. On [XXX] it happened again, same message although different look with the software upgrade, and had to be towed. I don’t trust the car since no one can tell me why this is happening and what it does. The dealer said they are not familiar with it. I told them we have read online that others have had this happen, but no recalls or information. If this message is in the software there has to be a data dictionary that explains, 1) what triggers it, 2) why, 3) what does it do, and 4) can it be disabled. No one seems to know, and it is putting me at risk of an accident, that no one understands. I am afraid to drive the car. If I am in an accident because of this bmw should libel. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car is about 1.5 yers old, bmw 740i. I have been towed back to the dealer twice now for the same issue.i live in Illinois and work in Milwaukee, Wisconsin, so I drive on the expressway a lot. I received the following message on my display while driving at 75-80 mph. The message is “ inability to drive.” I have received this 3 times. When it occurs the steering is more difficult and, I am told starts to shut down major systems, so needlessly to say quite unnerving and I had difficulty getting onto the shoulder. The first occurrence was last year in October (2024). I was afraid to drive the car when everyone else was travelling at high speeds. So had it towed to dealer. The dealer did not seem to understand this message and why it happened, and even what would happen. They did a software upgrade and told me it was fixed. On [XXX] it happened again, same message although different look with the software upgrade, and had to be towed. I don’t trust the car since no one can tell me why this is happening and what it does. The dealer said they are not familiar with it. I told them we have read online that others have had this happen, but no recalls or information. If this message is in the software there has to be a data dictionary that explains, 1) what triggers it, 2) why, 3) what does it do, and 4) can it be disabled. No one seems to know, and it is putting me at risk of an accident, that no one understands. I am afraid to drive the car. If I am in an accident because of this bmw should libel. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661019
Recall Date: May 14, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Corrective Action:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Additional Notes:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Mfg Campaign: 11634634
Recall Date: Jan 7, 2025
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Corrective Action:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Additional Notes:
Car seems to be having issues with its brake function, especially in traffic or when coming to a complete stop from a distance. Also I am in fear that the issue will emerge while I am driving and I will not use the car with my 10 month old daughter.
Mfg Campaign: 11634634
Recall Date: Jan 7, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW 740i. The contact received a notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW 740i. The contact received a notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW 740i. The contact received a notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620411
Recall Date: Oct 17, 2024
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