Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 20, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 12, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 8, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 21, 2022
Consumer Complaints
13 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW’s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection. Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision — especially at highway speeds. Fortunately, no accident occurred, but the risk was high. Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice #1201464. Their technician wrote: “Found left rear axle is popped out of differential. No signs of damage or outside influence. Differential is internally faulty.” The dealership replaced the rear differential and associated components under warranty. Was the vehicle inspected by others? The vehicle was only inspected and repaired by BMW of Manhattan, an authorized dealership. No police or insurance inspection occurred. Warning signs before failure? Yes. The vehicle was brought to the dealership on four separate occasions before the failure due to: •Loud noises from the rear axle area, •causing the abnormal wear and tear of tires , and •Erratic driving behavior. Each time, BMW’s service team stated the vehicle was “in healthy shape.” Additional context: Despite this failure being documented as internal and not customer-induced, BMW North America has refused to accept responsibility or honor a buyback request. The vehicle is used for business purposes under Cuatro Sons Inc. and has now been taken off the road due to the safety risk and unresolved concerns about reliability. We are seeking NHTSA’s investigation and intervention.
Corrective Action:
Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW’s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection. Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision — especially at highway speeds. Fortunately, no accident occurred, but the risk was high. Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice #1201464. Their technician wrote: “Found left rear axle is popped out of differential. No signs of damage or outside influence. Differential is internally faulty.” The dealership replaced the rear differential and associated components under warranty. Was the vehicle inspected by others? The vehicle was only inspected and repaired by BMW of Manhattan, an authorized dealership. No police or insurance inspection occurred. Warning signs before failure? Yes. The vehicle was brought to the dealership on four separate occasions before the failure due to: •Loud noises from the rear axle area, •causing the abnormal wear and tear of tires , and •Erratic driving behavior. Each time, BMW’s service team stated the vehicle was “in healthy shape.” Additional context: Despite this failure being documented as internal and not customer-induced, BMW North America has refused to accept responsibility or honor a buyback request. The vehicle is used for business purposes under Cuatro Sons Inc. and has now been taken off the road due to the safety risk and unresolved concerns about reliability. We are seeking NHTSA’s investigation and intervention.
Additional Notes:
Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW’s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection. Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision — especially at highway speeds. Fortunately, no accident occurred, but the risk was high. Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice #1201464. Their technician wrote: “Found left rear axle is popped out of differential. No signs of damage or outside influence. Differential is internally faulty.” The dealership replaced the rear differential and associated components under warranty. Was the vehicle inspected by others? The vehicle was only inspected and repaired by BMW of Manhattan, an authorized dealership. No police or insurance inspection occurred. Warning signs before failure? Yes. The vehicle was brought to the dealership on four separate occasions before the failure due to: •Loud noises from the rear axle area, •causing the abnormal wear and tear of tires , and •Erratic driving behavior. Each time, BMW’s service team stated the vehicle was “in healthy shape.” Additional context: Despite this failure being documented as internal and not customer-induced, BMW North America has refused to accept responsibility or honor a buyback request. The vehicle is used for business purposes under Cuatro Sons Inc. and has now been taken off the road due to the safety risk and unresolved concerns about reliability. We are seeking NHTSA’s investigation and intervention.
Mfg Campaign: 11654639
Recall Date: Apr 14, 2025
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
failure of the Thruster bushings are seeping and starting to crack in the Steering If the thrust arm bushings (or thrust rod bushings) on a BMW 7 Series are seeping fluid and beginning to crack, there are some potential risks to be aware of. These bushings are critical components in the suspension system that absorb impacts, reduce vibrations, and maintain proper alignment. Here's a breakdown of potential risks: 1. **Reduced Ride Comfort** - Cracked or seeping bushings lose their ability to effectively dampen vibrations, leading to a harsher and less comfortable ride. 2. **Steering Instability** - Damaged bushings can affect the alignment and cause the car to feel unstable during steering, especially under braking or during sharp turns. You may notice wandering or pulling to one side. 3. **Increased Tire Wear** - Faulty bushings may alter the suspension geometry, leading to uneven tire wear, which can become expensive if not addressed promptly. 4. **Noise and Vibrations** - You might hear clunking or creaking noises when going over bumps or during braking. Vibrations may also become more noticeable. 5. **Safety Concerns** - In extreme cases, if the bushings deteriorate significantly, they can fail entirely, causing loss of control during braking or sudden maneuvers. This is a serious safety risk. 6. **Accelerated Wear of Other Components** - Compromised bushings can place additional stress on adjacent suspension components, such as ball joints, control arms, and even the shocks or struts, leading to premature failure. The vehicle or component been inspected by the manufacturer /dealer repair Order PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 01/10/2025 Repair Order #:[XXX] Vehicle Make:7 SERIES VIN:[XXX] PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
failure of the Thruster bushings are seeping and starting to crack in the Steering If the thrust arm bushings (or thrust rod bushings) on a BMW 7 Series are seeping fluid and beginning to crack, there are some potential risks to be aware of. These bushings are critical components in the suspension system that absorb impacts, reduce vibrations, and maintain proper alignment. Here's a breakdown of potential risks: 1. **Reduced Ride Comfort** - Cracked or seeping bushings lose their ability to effectively dampen vibrations, leading to a harsher and less comfortable ride. 2. **Steering Instability** - Damaged bushings can affect the alignment and cause the car to feel unstable during steering, especially under braking or during sharp turns. You may notice wandering or pulling to one side. 3. **Increased Tire Wear** - Faulty bushings may alter the suspension geometry, leading to uneven tire wear, which can become expensive if not addressed promptly. 4. **Noise and Vibrations** - You might hear clunking or creaking noises when going over bumps or during braking. Vibrations may also become more noticeable. 5. **Safety Concerns** - In extreme cases, if the bushings deteriorate significantly, they can fail entirely, causing loss of control during braking or sudden maneuvers. This is a serious safety risk. 6. **Accelerated Wear of Other Components** - Compromised bushings can place additional stress on adjacent suspension components, such as ball joints, control arms, and even the shocks or struts, leading to premature failure. The vehicle or component been inspected by the manufacturer /dealer repair Order PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 01/10/2025 Repair Order #:[XXX] Vehicle Make:7 SERIES VIN:[XXX] PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
failure of the Thruster bushings are seeping and starting to crack in the Steering If the thrust arm bushings (or thrust rod bushings) on a BMW 7 Series are seeping fluid and beginning to crack, there are some potential risks to be aware of. These bushings are critical components in the suspension system that absorb impacts, reduce vibrations, and maintain proper alignment. Here's a breakdown of potential risks: 1. **Reduced Ride Comfort** - Cracked or seeping bushings lose their ability to effectively dampen vibrations, leading to a harsher and less comfortable ride. 2. **Steering Instability** - Damaged bushings can affect the alignment and cause the car to feel unstable during steering, especially under braking or during sharp turns. You may notice wandering or pulling to one side. 3. **Increased Tire Wear** - Faulty bushings may alter the suspension geometry, leading to uneven tire wear, which can become expensive if not addressed promptly. 4. **Noise and Vibrations** - You might hear clunking or creaking noises when going over bumps or during braking. Vibrations may also become more noticeable. 5. **Safety Concerns** - In extreme cases, if the bushings deteriorate significantly, they can fail entirely, causing loss of control during braking or sudden maneuvers. This is a serious safety risk. 6. **Accelerated Wear of Other Components** - Compromised bushings can place additional stress on adjacent suspension components, such as ball joints, control arms, and even the shocks or struts, leading to premature failure. The vehicle or component been inspected by the manufacturer /dealer repair Order PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 01/10/2025 Repair Order #:[XXX] Vehicle Make:7 SERIES VIN:[XXX] PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638490
Recall Date: Jan 25, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Corrective Action:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Additional Notes:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Mfg Campaign: 11620179
Recall Date: Oct 16, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Corrective Action:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Additional Notes:
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
Mfg Campaign: 11620179
Recall Date: Oct 16, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle loses brake pressure at the pedals halfway point when decelerating and attempting to come to a complete stop. The brake pressure is not consistent and requires pushing the pedal to the floor which will grab and release and grab again. The dealerships refuse to acknowledge or test for this. A recall has been issued. A repair has been attempted without resolve. I need your help with independent testing to confirm this.
Corrective Action:
The vehicle loses brake pressure at the pedals halfway point when decelerating and attempting to come to a complete stop. The brake pressure is not consistent and requires pushing the pedal to the floor which will grab and release and grab again. The dealerships refuse to acknowledge or test for this. A recall has been issued. A repair has been attempted without resolve. I need your help with independent testing to confirm this.
Additional Notes:
The vehicle loses brake pressure at the pedals halfway point when decelerating and attempting to come to a complete stop. The brake pressure is not consistent and requires pushing the pedal to the floor which will grab and release and grab again. The dealerships refuse to acknowledge or test for this. A recall has been issued. A repair has been attempted without resolve. I need your help with independent testing to confirm this.
Mfg Campaign: 11620181
Recall Date: Oct 16, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11615464
Recall Date: Sep 19, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11615464
Recall Date: Sep 19, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11615254
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact stated while driving approximately 10 MPH, the vehicle came to a sudden stop; however, the brake pedal was not depressed. The message "Drive Carefully - Brake System" was displayed on the instrument panel and the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11615254
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11595158
Recall Date: Jun 18, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11595158
Recall Date: Jun 18, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Mfg Campaign: 11588021
Recall Date: May 10, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Corrective Action:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Additional Notes:
The contact owns a 2023 BMW 740I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes). The contact stated that when the vehicle was turned on, he observed a series of unknown warning lights being illuminated. The contact stated while driving at approximately 10 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,470.
Mfg Campaign: 11588021
Recall Date: May 10, 2024
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