Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
The contact owns a 2019 BMW 740I. The contact stated that the leather on the front dashboard had started to peel. Over time, the leather began to shrink and began to roll back towards the windshield. Due to the failure, the contact's vision became obstructed while driving. The vehicle was taken to a dealer where a technician recommended that the dashboard be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under Warranty. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.
Corrective Action:
The contact owns a 2019 BMW 740I. The contact stated that the leather on the front dashboard had started to peel. Over time, the leather began to shrink and began to roll back towards the windshield. Due to the failure, the contact's vision became obstructed while driving. The vehicle was taken to a dealer where a technician recommended that the dashboard be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under Warranty. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.
Additional Notes:
The contact owns a 2019 BMW 740I. The contact stated that the leather on the front dashboard had started to peel. Over time, the leather began to shrink and began to roll back towards the windshield. Due to the failure, the contact's vision became obstructed while driving. The vehicle was taken to a dealer where a technician recommended that the dashboard be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under Warranty. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.
Mfg Campaign: 11590083
Recall Date: May 22, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Corrective Action:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Additional Notes:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Mfg Campaign: 11174502
Recall Date: Feb 5, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Corrective Action:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Additional Notes:
THE SUNROOF EXPLODED OUT WHILE DRIVING ABOUT 45MPH. MOST OF THE GLASS EXITED THE VEHICLE ABOVE BUT MANY SHARDS OF SHARP GLASS SPRAYED ALL FOUR PASSENGERS. ALL FOUR PASSENGERS RECEIVED MINOR CUTS. NO ROCK OR OTHER FOREIGN OBJECT WAS OBSERVED IMPACTING THE VEHICLE. THE GLASS EXPLODED OUT NOT IN. THE OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES F. THIS OCCURRED ON HIGHWAY 99 BETWEEN WHISTLER BC AND SQUAMASH BC ON FEBRUARY 3, 2019.
Mfg Campaign: 11174502
Recall Date: Feb 5, 2019
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