Complaints & Recalls
Consumer Complaints
4 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My BMW's passenger side airbag malfunction light randomly came on and will not turn off. When I went to the dealer, BMW quoted apprx. $3000 to replace the seat sensor mat which they said probably got wet? No water was ever on the seat and no passenger sits there - just my purse. I feel this is a safety related defect after seeing numerous reports and complaints online and trying to fix the issue. The warning message also blocks other important information on my dashboard.
Corrective Action:
My BMW's passenger side airbag malfunction light randomly came on and will not turn off. When I went to the dealer, BMW quoted apprx. $3000 to replace the seat sensor mat which they said probably got wet? No water was ever on the seat and no passenger sits there - just my purse. I feel this is a safety related defect after seeing numerous reports and complaints online and trying to fix the issue. The warning message also blocks other important information on my dashboard.
Additional Notes:
My BMW's passenger side airbag malfunction light randomly came on and will not turn off. When I went to the dealer, BMW quoted apprx. $3000 to replace the seat sensor mat which they said probably got wet? No water was ever on the seat and no passenger sits there - just my purse. I feel this is a safety related defect after seeing numerous reports and complaints online and trying to fix the issue. The warning message also blocks other important information on my dashboard.
Mfg Campaign: 11610978
Recall Date: Aug 26, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Consistent passenger restraint / passenger airbag failure warning. Took vehicle to BMW dealership and was told that the passenger seat must have moisture damage, causing the issue. There have been no spills or leaks in the vehicle. Quoted $2600 to fix. See attached. Vehicle’s safety in question.
Corrective Action:
Consistent passenger restraint / passenger airbag failure warning. Took vehicle to BMW dealership and was told that the passenger seat must have moisture damage, causing the issue. There have been no spills or leaks in the vehicle. Quoted $2600 to fix. See attached. Vehicle’s safety in question.
Additional Notes:
Consistent passenger restraint / passenger airbag failure warning. Took vehicle to BMW dealership and was told that the passenger seat must have moisture damage, causing the issue. There have been no spills or leaks in the vehicle. Quoted $2600 to fix. See attached. Vehicle’s safety in question.
Mfg Campaign: 11580338
Recall Date: Mar 31, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when opening the Panoramic Sunroof while driving, the curtain would not retract and sagged. It totally blocks the rear view and there is no way to fix it while driving. also if you have a car seat facing the rear, the curtain would falls onto baby's face and potentially cause suffocation
Corrective Action:
when opening the Panoramic Sunroof while driving, the curtain would not retract and sagged. It totally blocks the rear view and there is no way to fix it while driving. also if you have a car seat facing the rear, the curtain would falls onto baby's face and potentially cause suffocation
Additional Notes:
when opening the Panoramic Sunroof while driving, the curtain would not retract and sagged. It totally blocks the rear view and there is no way to fix it while driving. also if you have a car seat facing the rear, the curtain would falls onto baby's face and potentially cause suffocation
Mfg Campaign: 11559048
Recall Date: Dec 7, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Moonroof shade failure. Droops, blocking rear window visibility while driving. Happened with no warning. Will bring to service center for inspection.
Corrective Action:
Moonroof shade failure. Droops, blocking rear window visibility while driving. Happened with no warning. Will bring to service center for inspection.
Additional Notes:
Moonroof shade failure. Droops, blocking rear window visibility while driving. Happened with no warning. Will bring to service center for inspection.
Mfg Campaign: 11545767
Recall Date: Sep 21, 2023
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