Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
2 ComplaintsBmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2019 BMW 640i. The contact stated that after purchasing the vehicle, he noticed that the Back Over Prevention camera was inoperable. The vehicle was taken to the local dealer to be inspected. The dealer informed the contact that the vehicle was not equipped with the reverse camera and that there was an additional cost to install the Back Over Prevention system. The contact stated that the Federal Law stated that vehicles manufactured after May 2018 needed the Back Over Prevention camera to be installed as standard equipment. The contact was concerned that the vehicle was not safe to drive or to be resold without the Back Over Prevention camera installed. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no further assistance. The failure mileage was 36,423.
Corrective Action:
The contact owns a 2019 BMW 640i. The contact stated that after purchasing the vehicle, he noticed that the Back Over Prevention camera was inoperable. The vehicle was taken to the local dealer to be inspected. The dealer informed the contact that the vehicle was not equipped with the reverse camera and that there was an additional cost to install the Back Over Prevention system. The contact stated that the Federal Law stated that vehicles manufactured after May 2018 needed the Back Over Prevention camera to be installed as standard equipment. The contact was concerned that the vehicle was not safe to drive or to be resold without the Back Over Prevention camera installed. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no further assistance. The failure mileage was 36,423.
Additional Notes:
The contact owns a 2019 BMW 640i. The contact stated that after purchasing the vehicle, he noticed that the Back Over Prevention camera was inoperable. The vehicle was taken to the local dealer to be inspected. The dealer informed the contact that the vehicle was not equipped with the reverse camera and that there was an additional cost to install the Back Over Prevention system. The contact stated that the Federal Law stated that vehicles manufactured after May 2018 needed the Back Over Prevention camera to be installed as standard equipment. The contact was concerned that the vehicle was not safe to drive or to be resold without the Back Over Prevention camera installed. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no further assistance. The failure mileage was 36,423.
Mfg Campaign: 11419908
Recall Date: Jun 7, 2021
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
THIS CAR HAS BRIDGESTONE POTANZA S001 TIRES THAT ARE SUMMER TIRES AND ARE NOT SAFE FOR WINTER, I LEARNED THAT DRIVING ON A SNOW DAY IN TOWN. NOT DRIVABLE.
Corrective Action:
THIS CAR HAS BRIDGESTONE POTANZA S001 TIRES THAT ARE SUMMER TIRES AND ARE NOT SAFE FOR WINTER, I LEARNED THAT DRIVING ON A SNOW DAY IN TOWN. NOT DRIVABLE.
Additional Notes:
THIS CAR HAS BRIDGESTONE POTANZA S001 TIRES THAT ARE SUMMER TIRES AND ARE NOT SAFE FOR WINTER, I LEARNED THAT DRIVING ON A SNOW DAY IN TOWN. NOT DRIVABLE.
Mfg Campaign: 11302834
Recall Date: Jan 29, 2020
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