Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 21, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530i xDrive, 540i xDrive and 2021 740Li xDrive vehicles. The output shafts (left/right) which transfer power from the driveshaft to the rear wheels may break due to a heat treatment error during supplier production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 3, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 9, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Consumer Complaints
8 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We notice the lose of braking power right after we started the car on 4/30 morning. The car was totally fine before that. took it to the BMW dealer they said the problem is "Vacuum/oil pump failing internally. fault for brake booster pressure switch, no brake boost" I find that there is a recall for the exact problem but it doesn't include my vehicle The "Part 573 Safety Recall Report 21V-598" stated that when It does happen it will cause damage to the oil/vacuum pump. I think recall 21V-598 should include my vehicle
Corrective Action:
We notice the lose of braking power right after we started the car on 4/30 morning. The car was totally fine before that. took it to the BMW dealer they said the problem is "Vacuum/oil pump failing internally. fault for brake booster pressure switch, no brake boost" I find that there is a recall for the exact problem but it doesn't include my vehicle The "Part 573 Safety Recall Report 21V-598" stated that when It does happen it will cause damage to the oil/vacuum pump. I think recall 21V-598 should include my vehicle
Additional Notes:
We notice the lose of braking power right after we started the car on 4/30 morning. The car was totally fine before that. took it to the BMW dealer they said the problem is "Vacuum/oil pump failing internally. fault for brake booster pressure switch, no brake boost" I find that there is a recall for the exact problem but it doesn't include my vehicle The "Part 573 Safety Recall Report 21V-598" stated that when It does happen it will cause damage to the oil/vacuum pump. I think recall 21V-598 should include my vehicle
Mfg Campaign: 11658906
Recall Date: May 5, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11533979
Recall Date: Jul 24, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11533979
Recall Date: Jul 24, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Unintended car acceleration, with complete brake failure. No software warning icons in dash, no collision avoidance or ABS triggered even though car so equipped. Crashed into rear end of stationery vehicle,. [XXX] , MN police were called. Incident report # attached. (1st image) Western National Insurance Co. notified.Claim # attached (2nd image) Car will be inspected @ BMW dealership in Bloomington, MN 7/25/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11533979
Recall Date: Jul 24, 2023
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 BMW 540I. The contact stated that on multiple occasions, the front and rear passenger’s and driver’s side seat belts failed to detach after being connected. The contact stated that he forced the rear passenger’s side seat belt to detach with a screwdriver. No warning lights was illuminated. The vehicle was taken to the dealer where the dealer stated that candy was lodged in the buckle. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2021 BMW 540I. The contact stated that on multiple occasions, the front and rear passenger’s and driver’s side seat belts failed to detach after being connected. The contact stated that he forced the rear passenger’s side seat belt to detach with a screwdriver. No warning lights was illuminated. The vehicle was taken to the dealer where the dealer stated that candy was lodged in the buckle. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2021 BMW 540I. The contact stated that on multiple occasions, the front and rear passenger’s and driver’s side seat belts failed to detach after being connected. The contact stated that he forced the rear passenger’s side seat belt to detach with a screwdriver. No warning lights was illuminated. The vehicle was taken to the dealer where the dealer stated that candy was lodged in the buckle. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.
Mfg Campaign: 11490291
Recall Date: Oct 21, 2022
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Corrective Action:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Additional Notes:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Mfg Campaign: 11488196
Recall Date: Oct 6, 2022
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Corrective Action:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Additional Notes:
Intermittent vibration at highway speeds. Brought to the BMW dealership and they stated the right front wheel was out of round. I never hit a pothole or anything that would cause damage. The dealer "repaired" the wheel, but the problem still exists. Brought the vehicle back and am now told that BMW has started offering non-run flat tires on new cars. I feel that the run flat tires coupled with the low-profile wheels could be the issue. Also, feel that the wheels are poorly made and are prone to being warped.
Mfg Campaign: 11488196
Recall Date: Oct 6, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
2021 BMW 540I. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS DUE TO BATTERY MANAGEMENT ISSUE. THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED MULITPLE OCCASIONS OF FAILURES WITH THE BREAKING SYSTEM. THE DRIVER HAD TO PRESS THE PEDAL TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE EMERGENCY BRAKING SYSTEM ENGAGED WITHOUT WARNING, THE AUTOSTART ENGAGED INDEPENDTLY, AND LIGHTING/SPEAKER/SUNROOF MALFUNCTION.
Corrective Action:
2021 BMW 540I. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS DUE TO BATTERY MANAGEMENT ISSUE. THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED MULITPLE OCCASIONS OF FAILURES WITH THE BREAKING SYSTEM. THE DRIVER HAD TO PRESS THE PEDAL TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE EMERGENCY BRAKING SYSTEM ENGAGED WITHOUT WARNING, THE AUTOSTART ENGAGED INDEPENDTLY, AND LIGHTING/SPEAKER/SUNROOF MALFUNCTION.
Additional Notes:
2021 BMW 540I. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS DUE TO BATTERY MANAGEMENT ISSUE. THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED MULITPLE OCCASIONS OF FAILURES WITH THE BREAKING SYSTEM. THE DRIVER HAD TO PRESS THE PEDAL TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE EMERGENCY BRAKING SYSTEM ENGAGED WITHOUT WARNING, THE AUTOSTART ENGAGED INDEPENDTLY, AND LIGHTING/SPEAKER/SUNROOF MALFUNCTION.
Mfg Campaign: 11449238
Recall Date: Jan 28, 2022
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