Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
12 ComplaintsBmw Of North America, Llc
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2019 BMW 540i Sedan. The contact stated while driving at 45 MPH, the peripheral rear-view mirror detached and collided with the passenger's window. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 BMW 540i Sedan. The contact stated while driving at 45 MPH, the peripheral rear-view mirror detached and collided with the passenger's window. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 BMW 540i Sedan. The contact stated while driving at 45 MPH, the peripheral rear-view mirror detached and collided with the passenger's window. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11632656
Recall Date: Dec 27, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radiator Grill does not open when running. It remains in the close position. It started with the engine symbol that appeared on the dash.
Corrective Action:
Radiator Grill does not open when running. It remains in the close position. It started with the engine symbol that appeared on the dash.
Additional Notes:
Radiator Grill does not open when running. It remains in the close position. It started with the engine symbol that appeared on the dash.
Mfg Campaign: 11493211
Recall Date: Nov 11, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Potential Consequences:
The contact owns a 2019 BMW 540I. The contact stated while driving 60 MPH, the contact pressed the button on the gear shifter and the vehicle inadvertently shifted into NEUTRAL. The contact then shifted back into DRIVE. The contact continued driving with no further issues. However, the contact concern was that there should be no reason for the gear shifter to change gear with little to no pressure on the gear shifter from an inadvertent touch of the button on the gear shifter. The contact took the vehicle to the local dealer to be inspected however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,500.
Corrective Action:
The contact owns a 2019 BMW 540I. The contact stated while driving 60 MPH, the contact pressed the button on the gear shifter and the vehicle inadvertently shifted into NEUTRAL. The contact then shifted back into DRIVE. The contact continued driving with no further issues. However, the contact concern was that there should be no reason for the gear shifter to change gear with little to no pressure on the gear shifter from an inadvertent touch of the button on the gear shifter. The contact took the vehicle to the local dealer to be inspected however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,500.
Additional Notes:
The contact owns a 2019 BMW 540I. The contact stated while driving 60 MPH, the contact pressed the button on the gear shifter and the vehicle inadvertently shifted into NEUTRAL. The contact then shifted back into DRIVE. The contact continued driving with no further issues. However, the contact concern was that there should be no reason for the gear shifter to change gear with little to no pressure on the gear shifter from an inadvertent touch of the button on the gear shifter. The contact took the vehicle to the local dealer to be inspected however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,500.
Mfg Campaign: 11433724
Recall Date: Sep 20, 2021
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Corrective Action:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Additional Notes:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Mfg Campaign: 11421080
Recall Date: Jun 15, 2021
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Corrective Action:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Additional Notes:
The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.
Mfg Campaign: 11421080
Recall Date: Jun 15, 2021
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
VEHICLE WAS TRAVELLING AT 50 MPH, CLEAR DRY WEATHER, NO TRAFFIC IN FRONT OR IN REAR AND COLLISION AVOIDANCE BRAKING SYSTEM ACTIVATED WITHOUT CAUSE
Corrective Action:
VEHICLE WAS TRAVELLING AT 50 MPH, CLEAR DRY WEATHER, NO TRAFFIC IN FRONT OR IN REAR AND COLLISION AVOIDANCE BRAKING SYSTEM ACTIVATED WITHOUT CAUSE
Additional Notes:
VEHICLE WAS TRAVELLING AT 50 MPH, CLEAR DRY WEATHER, NO TRAFFIC IN FRONT OR IN REAR AND COLLISION AVOIDANCE BRAKING SYSTEM ACTIVATED WITHOUT CAUSE
Mfg Campaign: 11415742
Recall Date: May 9, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Corrective Action:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Additional Notes:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Mfg Campaign: 11377490
Recall Date: Dec 2, 2020
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Corrective Action:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Additional Notes:
ON FRIDAY, 11/20/20, DRIVING ON INTERSTATE AT ABOUT 60-65 MILES SPEED, SUDDENLY WITHIN FEW SECONDS, THE SPEED DROPPED DOWN TO 35-40 MILES WITHOUT ANY BRAKING ACTION BY ME. IT SCARED THE HACK OUT OF ME. I BARELY MANAGED TO GET OFF THE DRIVING LANE. WHILE IN MY CAR, BWW SOS ON-CALL ( DON'T KNOW EXACT NAME) CALLED, AND ASKED ME IF I WAS OK. THEN, THE OPERATOR GOT ROADSIDE ASSISTANCE OR THEIR MECHANIC ONLINE; HE TRIED TO DIAGNOSE THE PROBLEM. HE SAID IT WOULD NEED TO BE TOWED IN TO THE DEALERSHIP. THE OPERATOR ARRANGED FOR THE TOWING TRUCK; THE CAR WAS TOWED IN TO 'GLOBAL IMPORTS BMW' DEALERSHIP. THE SERVICE MAN TESTED THE CAR THE NEXT DAY, AND MENTIONED THAT HIS TEST DID NOT REVEAL ANYTHING BUT THOUGHT THAT THIS WAS AN UNIQUE SITUATION THAT REQUIRED BMW'S ENGINEER'S ASSESSMENT. THEN THE DEALERSHIP WANTED/ KEPT THE CAR OVERNIGHT, DROVE, AND TESTED IT THE NEXT DAY. THAT'S WHEN THEY FOUND THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THEY REPLACED. I HAD A SIMILAR PROBLEM, ON A SMALLER SCALE, EARLY THIS YEAR. I HAD TAKEN THE CAR TO THE SAME DEALERSHIP BACK THEN. THEY DIDN'T FIND ANYTHING UNUSUAL AT THAT TIME. THE SERVICE ADVISOR MENTIONED THAT VERY LIKELY THAT PROBLEM IN EARLY 2020 MAY ALSO BE DUE TO FAULTY THROTTLE BODY ACTUATOR.
Mfg Campaign: 11377490
Recall Date: Dec 2, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Corrective Action:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Additional Notes:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Mfg Campaign: 11324466
Recall Date: May 13, 2020
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Corrective Action:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Additional Notes:
MY CHECK ENGINE LIGHT CAME ON FOR CHASSIS STABILIZATION AND DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY REPAIR WOULD NOT BE COVERED UNDER WARRANTY. DEALERSHIP ALLEGES A RODENT GNAWED ON A ENGINE WIRING HARNESS. FROM WHAT I GATHER FROM THE DEALERSHIP THIS OCCURS FREQUENTLY. THE MANUFACTURER IS AWARE OF THIS PROBLEM BUT HAS FAILED TO MAKE NECESSARY DESIGN CHANGES TO MAKE THESE WIRING HARNESSES INACCESSIBLE TO RODENTS. MY CASE IS NOT THE WORSE CASE SCENARIO BUT A FIRE COULD HAVE STARTED, MY VEHICLE COULD HAVE BECOME INOPERABLE AND CAUSE AN ACCIDENT WHILE OPERATING THE VEHICLE. I WOULD LIKE TO REQUEST FMVSS BE UPDATED TO ADDRESS THESE PRODUCT DESIGN DEFECTS. A WIRING HARNESS THAT CAN POTENTIAL DISABLE REGULAR FUNCTIONS OF THE VEHICLE COULD RESULT IN DEATH SHOULD NOT BE EASILY DISABLED BY A RODENT. *TR
Mfg Campaign: 11324466
Recall Date: May 13, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED FOUR (4) MICHELIN PILOT ALPIN PA4 TIRES IN 245/35/20 FOR THE FRONT AND 275/30/20 FOR THE REAR. I SUBSEQUENTLY HIT A POTHOLE AND HAD THE FRONT DRIVER'S SIDE TIRE BLOW OUT. I THEN HAD THE TIRE REPLACED. A COUPLE MONTHS LATER, I HIT A POTHOLE ON THE HIGHWAY WITH THE FRONT DRIVERS SIDE TIRE, WHICH AGAIN CAUSED THE TIRE TO BLOW, BUT THIS TIME DAMAGED THE WHEEL BEYOND REPAIR. THE PASSENGER SIDE TIRE WAS ALSO FOUND TO HAVE TWO BUBBLES IN THE SIDEWALL EVEN WITHOUT HAVING BEEN STRUCK BY A POTHOLE. I HAVE HIT POTHOLES WITH THE SAME CAR WITH DIFFERENT TIRES AND HAVE NEVER HAD A BLOWOUT OR WHEEL DAMAGE. CONSIDERING THIS HAS HAPPENED TWICE, I BELIEVE THESE TIRES ARE DEFECTIVE AND UNSAFE. I HAVE ATTACHED PHOTOS OF THE SECOND BLOWOUT. I HAVE ALSO ATTACHED THE INVOICES FROM THE TWO INCIDENTS. THE TOTALS DO NOT INCLUDE THE TOTAL DAMAGE AS INDICATED IN THE ITEMIZED BREAKDOWN, AS I DID NOT YET REPLACE THE CRACKED CONTROL ARMS AT $1,005.76. *TR
Corrective Action:
I PURCHASED FOUR (4) MICHELIN PILOT ALPIN PA4 TIRES IN 245/35/20 FOR THE FRONT AND 275/30/20 FOR THE REAR. I SUBSEQUENTLY HIT A POTHOLE AND HAD THE FRONT DRIVER'S SIDE TIRE BLOW OUT. I THEN HAD THE TIRE REPLACED. A COUPLE MONTHS LATER, I HIT A POTHOLE ON THE HIGHWAY WITH THE FRONT DRIVERS SIDE TIRE, WHICH AGAIN CAUSED THE TIRE TO BLOW, BUT THIS TIME DAMAGED THE WHEEL BEYOND REPAIR. THE PASSENGER SIDE TIRE WAS ALSO FOUND TO HAVE TWO BUBBLES IN THE SIDEWALL EVEN WITHOUT HAVING BEEN STRUCK BY A POTHOLE. I HAVE HIT POTHOLES WITH THE SAME CAR WITH DIFFERENT TIRES AND HAVE NEVER HAD A BLOWOUT OR WHEEL DAMAGE. CONSIDERING THIS HAS HAPPENED TWICE, I BELIEVE THESE TIRES ARE DEFECTIVE AND UNSAFE. I HAVE ATTACHED PHOTOS OF THE SECOND BLOWOUT. I HAVE ALSO ATTACHED THE INVOICES FROM THE TWO INCIDENTS. THE TOTALS DO NOT INCLUDE THE TOTAL DAMAGE AS INDICATED IN THE ITEMIZED BREAKDOWN, AS I DID NOT YET REPLACE THE CRACKED CONTROL ARMS AT $1,005.76. *TR
Additional Notes:
I PURCHASED FOUR (4) MICHELIN PILOT ALPIN PA4 TIRES IN 245/35/20 FOR THE FRONT AND 275/30/20 FOR THE REAR. I SUBSEQUENTLY HIT A POTHOLE AND HAD THE FRONT DRIVER'S SIDE TIRE BLOW OUT. I THEN HAD THE TIRE REPLACED. A COUPLE MONTHS LATER, I HIT A POTHOLE ON THE HIGHWAY WITH THE FRONT DRIVERS SIDE TIRE, WHICH AGAIN CAUSED THE TIRE TO BLOW, BUT THIS TIME DAMAGED THE WHEEL BEYOND REPAIR. THE PASSENGER SIDE TIRE WAS ALSO FOUND TO HAVE TWO BUBBLES IN THE SIDEWALL EVEN WITHOUT HAVING BEEN STRUCK BY A POTHOLE. I HAVE HIT POTHOLES WITH THE SAME CAR WITH DIFFERENT TIRES AND HAVE NEVER HAD A BLOWOUT OR WHEEL DAMAGE. CONSIDERING THIS HAS HAPPENED TWICE, I BELIEVE THESE TIRES ARE DEFECTIVE AND UNSAFE. I HAVE ATTACHED PHOTOS OF THE SECOND BLOWOUT. I HAVE ALSO ATTACHED THE INVOICES FROM THE TWO INCIDENTS. THE TOTALS DO NOT INCLUDE THE TOTAL DAMAGE AS INDICATED IN THE ITEMIZED BREAKDOWN, AS I DID NOT YET REPLACE THE CRACKED CONTROL ARMS AT $1,005.76. *TR
Mfg Campaign: 11323551
Recall Date: May 6, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR IS CURRENTLY SUBJECT TO A NTSB ORDERED RECALL RELATED TO THE BACK UP CAMERA AND THE LIGHTING LEVEL (NIGHT VISION) OF THE REAR SAFETY CAMERA. AFTER MY BMW DEALER "FIXED" IT LAST WEEK, IT IS NOTICEABLY DARKER THAN WHEN THE CAR WAS NEW AND HENCE LESS SAFE UNDER NIGHTTIME DRIVING CONDITIONS. I HAVE TAKEN THE CAR BACK AND THE SERVICE MANAGER HAS INDICATED THIS IS THE DICTATED FIX; I DO NOT BELIEVE THIS IS (A) SAFE OR (B) SAGER THAN WHEN THE CAR WAS NEW IN OCTOBER 2018, BUT IS LESS SAFE. I SUGGEST A NTSB INVESTIGATION AND ADDITIONAL FIX. THIS OCCURS AT NIGHT, IN A DARK AREA AND WHILE THE CAR IS BOTH STATIONARY AND SLOWLY BACKING UP. THE DATE BELOW IS THE MOST RECENT DATE TAKEN TO THE BMW DEALER IN BALA CYNWYD, PA 19004 - BMW OF THE MAIN LINE.
Corrective Action:
THIS CAR IS CURRENTLY SUBJECT TO A NTSB ORDERED RECALL RELATED TO THE BACK UP CAMERA AND THE LIGHTING LEVEL (NIGHT VISION) OF THE REAR SAFETY CAMERA. AFTER MY BMW DEALER "FIXED" IT LAST WEEK, IT IS NOTICEABLY DARKER THAN WHEN THE CAR WAS NEW AND HENCE LESS SAFE UNDER NIGHTTIME DRIVING CONDITIONS. I HAVE TAKEN THE CAR BACK AND THE SERVICE MANAGER HAS INDICATED THIS IS THE DICTATED FIX; I DO NOT BELIEVE THIS IS (A) SAFE OR (B) SAGER THAN WHEN THE CAR WAS NEW IN OCTOBER 2018, BUT IS LESS SAFE. I SUGGEST A NTSB INVESTIGATION AND ADDITIONAL FIX. THIS OCCURS AT NIGHT, IN A DARK AREA AND WHILE THE CAR IS BOTH STATIONARY AND SLOWLY BACKING UP. THE DATE BELOW IS THE MOST RECENT DATE TAKEN TO THE BMW DEALER IN BALA CYNWYD, PA 19004 - BMW OF THE MAIN LINE.
Additional Notes:
THIS CAR IS CURRENTLY SUBJECT TO A NTSB ORDERED RECALL RELATED TO THE BACK UP CAMERA AND THE LIGHTING LEVEL (NIGHT VISION) OF THE REAR SAFETY CAMERA. AFTER MY BMW DEALER "FIXED" IT LAST WEEK, IT IS NOTICEABLY DARKER THAN WHEN THE CAR WAS NEW AND HENCE LESS SAFE UNDER NIGHTTIME DRIVING CONDITIONS. I HAVE TAKEN THE CAR BACK AND THE SERVICE MANAGER HAS INDICATED THIS IS THE DICTATED FIX; I DO NOT BELIEVE THIS IS (A) SAFE OR (B) SAGER THAN WHEN THE CAR WAS NEW IN OCTOBER 2018, BUT IS LESS SAFE. I SUGGEST A NTSB INVESTIGATION AND ADDITIONAL FIX. THIS OCCURS AT NIGHT, IN A DARK AREA AND WHILE THE CAR IS BOTH STATIONARY AND SLOWLY BACKING UP. THE DATE BELOW IS THE MOST RECENT DATE TAKEN TO THE BMW DEALER IN BALA CYNWYD, PA 19004 - BMW OF THE MAIN LINE.
Mfg Campaign: 11291063
Recall Date: Dec 24, 2019
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