Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016 528i, 528i xDrive, 535i, 535i xDrive, 535d xDrive, M5, 550i, 550i xDrive, and 535d sedans. The affected vehicles have an inboard lower anchor for child restraints on the left rear seat that may have been bent downwards, preventing the child seat from fully engaging both lower anchors. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 30, 2015
Consumer Complaints
15 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint system malfunction, available for inspection. Passenger side air bag will not work if in an accident Problem has been confirmed by dealer Warning lamp appeared approximately 4-5 weeks ago, prior to that no symptoms. Just happened all of a sudden.
Corrective Action:
Passenger restraint system malfunction, available for inspection. Passenger side air bag will not work if in an accident Problem has been confirmed by dealer Warning lamp appeared approximately 4-5 weeks ago, prior to that no symptoms. Just happened all of a sudden.
Additional Notes:
Passenger restraint system malfunction, available for inspection. Passenger side air bag will not work if in an accident Problem has been confirmed by dealer Warning lamp appeared approximately 4-5 weeks ago, prior to that no symptoms. Just happened all of a sudden.
Mfg Campaign: 11616563
Recall Date: Sep 26, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 535I. The contact stated while driving at various speeds, the message that the engine was overheating was displayed. The contact stated that the vehicle was left overnight in a hotel parking lot. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the water pump, plug connector, and head gasket had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 BMW 535I. The contact stated while driving at various speeds, the message that the engine was overheating was displayed. The contact stated that the vehicle was left overnight in a hotel parking lot. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the water pump, plug connector, and head gasket had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 BMW 535I. The contact stated while driving at various speeds, the message that the engine was overheating was displayed. The contact stated that the vehicle was left overnight in a hotel parking lot. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the water pump, plug connector, and head gasket had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11609695
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Corrective Action:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Additional Notes:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Mfg Campaign: 11582125
Recall Date: Apr 10, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Corrective Action:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Additional Notes:
1 .Panoramic sunroof curtain has been repaired twice at the dealer and now it broke for the third time 2. the controls to the panoramic sunroof do not work at all 3.Passenger restrain system malfunction
Mfg Campaign: 11582125
Recall Date: Apr 10, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER RESTRAIN MALFUNCTION
Corrective Action:
PASSENGER RESTRAIN MALFUNCTION
Additional Notes:
PASSENGER RESTRAIN MALFUNCTION
Mfg Campaign: 11582126
Recall Date: Apr 10, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger air bag signal flashes on and off even when someone is seating on the passenger seat.
Corrective Action:
The passenger air bag signal flashes on and off even when someone is seating on the passenger seat.
Additional Notes:
The passenger air bag signal flashes on and off even when someone is seating on the passenger seat.
Mfg Campaign: 11570431
Recall Date: Feb 6, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Air Bag warning light stays on.
Corrective Action:
Air Bag warning light stays on.
Additional Notes:
Air Bag warning light stays on.
Mfg Campaign: 11569571
Recall Date: Feb 2, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I got a notice from the car that the restraint system was malfunctioning. It said to go ahead and wear my seatbelt and go to the nearest repair shop. This is distressing and should not have happened. I’m afraid to drive it. I have no other means of transportation. My life was destroyed by a near fatal car accident in 1994 as I was enrolling in medical school. An 18-wheeler pulled out on narrow 2-lane Hwy with no shoulder. It ran through a very dense pine forest in east Texas. The trailer had only a bicycle sized reflector, and it was caked with mud. He was invisible. I couldn’t see him until my headlights shone upon the trailer. What is that? A distance of 50-60 feet, at most? Brights weren’t on. It was drizzling and little wisps of road mist were floating above the road here and there. I slammed as hard as I could apparently. As I swerved into the oncoming lane, the driver behind me watched in horror as my headlights swept across the entire length of the trailer. There was nowhere to go. I slid under the trailer and hit the axle going 45 mph. No time to stop. The driver directly behind me was an off duty police officer. He got out and ran over to the truck to tell the driver to stop. He didn’t know he’d caused an accident. The off duty policeman checked my car to see if there were any survivors. He peered into the dark through my window and found me alive and conscious. The seatbelt was still wrapped around me but the force of impact caused it to pop out of its socket. My head snapped forward on impact. It hit the airbag with such force, it ruptured fully on one side. I have a brain injury, was in a light coma for over four years. My life was so thoroughly destroyed, I had not one thing left but my 2 dogs and a Bible. My house, car, job, the ability to live independently, my future, and my personality—the person I was for the first 24 years of my life—all gone. Family abandoned me. I couldn’t function. Seatbelts must do their job. And truck drivers can go to hell.
Corrective Action:
I got a notice from the car that the restraint system was malfunctioning. It said to go ahead and wear my seatbelt and go to the nearest repair shop. This is distressing and should not have happened. I’m afraid to drive it. I have no other means of transportation. My life was destroyed by a near fatal car accident in 1994 as I was enrolling in medical school. An 18-wheeler pulled out on narrow 2-lane Hwy with no shoulder. It ran through a very dense pine forest in east Texas. The trailer had only a bicycle sized reflector, and it was caked with mud. He was invisible. I couldn’t see him until my headlights shone upon the trailer. What is that? A distance of 50-60 feet, at most? Brights weren’t on. It was drizzling and little wisps of road mist were floating above the road here and there. I slammed as hard as I could apparently. As I swerved into the oncoming lane, the driver behind me watched in horror as my headlights swept across the entire length of the trailer. There was nowhere to go. I slid under the trailer and hit the axle going 45 mph. No time to stop. The driver directly behind me was an off duty police officer. He got out and ran over to the truck to tell the driver to stop. He didn’t know he’d caused an accident. The off duty policeman checked my car to see if there were any survivors. He peered into the dark through my window and found me alive and conscious. The seatbelt was still wrapped around me but the force of impact caused it to pop out of its socket. My head snapped forward on impact. It hit the airbag with such force, it ruptured fully on one side. I have a brain injury, was in a light coma for over four years. My life was so thoroughly destroyed, I had not one thing left but my 2 dogs and a Bible. My house, car, job, the ability to live independently, my future, and my personality—the person I was for the first 24 years of my life—all gone. Family abandoned me. I couldn’t function. Seatbelts must do their job. And truck drivers can go to hell.
Additional Notes:
I got a notice from the car that the restraint system was malfunctioning. It said to go ahead and wear my seatbelt and go to the nearest repair shop. This is distressing and should not have happened. I’m afraid to drive it. I have no other means of transportation. My life was destroyed by a near fatal car accident in 1994 as I was enrolling in medical school. An 18-wheeler pulled out on narrow 2-lane Hwy with no shoulder. It ran through a very dense pine forest in east Texas. The trailer had only a bicycle sized reflector, and it was caked with mud. He was invisible. I couldn’t see him until my headlights shone upon the trailer. What is that? A distance of 50-60 feet, at most? Brights weren’t on. It was drizzling and little wisps of road mist were floating above the road here and there. I slammed as hard as I could apparently. As I swerved into the oncoming lane, the driver behind me watched in horror as my headlights swept across the entire length of the trailer. There was nowhere to go. I slid under the trailer and hit the axle going 45 mph. No time to stop. The driver directly behind me was an off duty police officer. He got out and ran over to the truck to tell the driver to stop. He didn’t know he’d caused an accident. The off duty policeman checked my car to see if there were any survivors. He peered into the dark through my window and found me alive and conscious. The seatbelt was still wrapped around me but the force of impact caused it to pop out of its socket. My head snapped forward on impact. It hit the airbag with such force, it ruptured fully on one side. I have a brain injury, was in a light coma for over four years. My life was so thoroughly destroyed, I had not one thing left but my 2 dogs and a Bible. My house, car, job, the ability to live independently, my future, and my personality—the person I was for the first 24 years of my life—all gone. Family abandoned me. I couldn’t function. Seatbelts must do their job. And truck drivers can go to hell.
Mfg Campaign: 11529362
Recall Date: Jun 28, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The driver's side supplemental restraint warning light has come on and stays on. I have an appointment with my service center.
Corrective Action:
The driver's side supplemental restraint warning light has come on and stays on. I have an appointment with my service center.
Additional Notes:
The driver's side supplemental restraint warning light has come on and stays on. I have an appointment with my service center.
Mfg Campaign: 11506240
Recall Date: Feb 8, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Corrective Action:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Additional Notes:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Mfg Campaign: 11391051
Recall Date: Feb 1, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Corrective Action:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Additional Notes:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Mfg Campaign: 11391051
Recall Date: Feb 1, 2021
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Corrective Action:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Additional Notes:
THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.
Mfg Campaign: 11391051
Recall Date: Feb 1, 2021
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR IS SHOWING A WARNING SIGN PASSENGER RESTRAINT MALFUNCTION
Corrective Action:
MY CAR IS SHOWING A WARNING SIGN PASSENGER RESTRAINT MALFUNCTION
Additional Notes:
MY CAR IS SHOWING A WARNING SIGN PASSENGER RESTRAINT MALFUNCTION
Mfg Campaign: 11312190
Recall Date: Feb 29, 2020
Bmw Of North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRES ARE COMING APART AND UNSERVICEABLE AT 19000 MILES OF NORMAL DRIVING CONDITIONS. THE TIRE SHOP TELLS ME THEY ARE CLEARLY DEFECTIVE
Corrective Action:
TIRES ARE COMING APART AND UNSERVICEABLE AT 19000 MILES OF NORMAL DRIVING CONDITIONS. THE TIRE SHOP TELLS ME THEY ARE CLEARLY DEFECTIVE
Additional Notes:
TIRES ARE COMING APART AND UNSERVICEABLE AT 19000 MILES OF NORMAL DRIVING CONDITIONS. THE TIRE SHOP TELLS ME THEY ARE CLEARLY DEFECTIVE
Mfg Campaign: 11079721
Recall Date: Mar 16, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?
Corrective Action:
TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?
Additional Notes:
TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?
Mfg Campaign: 11012313
Recall Date: Aug 2, 2017
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