Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530i xDrive, 540i xDrive and 2021 740Li xDrive vehicles. The output shafts (left/right) which transfer power from the driveshaft to the rear wheels may break due to a heat treatment error during supplier production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 3, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
7 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I had a diagnostic done and it was discovered that the passenger seat airbag is defective and needs to be replaced
Corrective Action:
I had a diagnostic done and it was discovered that the passenger seat airbag is defective and needs to be replaced
Additional Notes:
I had a diagnostic done and it was discovered that the passenger seat airbag is defective and needs to be replaced
Mfg Campaign: 11676327
Recall Date: Jul 26, 2025
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My gas tank door would not open. Luckily I was not on a long trip. The vehicles key fob locks and unlocks door along with car doors. The dealer used a special tool to open the door and replaced inside parts. My concern is there is no fail safe to open the gas door. The design is flawed as there should be some sort of manual release in the trunk.
Corrective Action:
My gas tank door would not open. Luckily I was not on a long trip. The vehicles key fob locks and unlocks door along with car doors. The dealer used a special tool to open the door and replaced inside parts. My concern is there is no fail safe to open the gas door. The design is flawed as there should be some sort of manual release in the trunk.
Additional Notes:
My gas tank door would not open. Luckily I was not on a long trip. The vehicles key fob locks and unlocks door along with car doors. The dealer used a special tool to open the door and replaced inside parts. My concern is there is no fail safe to open the gas door. The design is flawed as there should be some sort of manual release in the trunk.
Mfg Campaign: 11559309
Recall Date: Dec 9, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Corrective Action:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Additional Notes:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Mfg Campaign: 11550088
Recall Date: Oct 16, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Corrective Action:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Additional Notes:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Mfg Campaign: 11550088
Recall Date: Oct 16, 2023
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Corrective Action:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Additional Notes:
The vehicle had a repair made by dealership. The repair started to malfunction as it would lock the vehicles driving mechanism making the vehicle non opporstional while driving. Issue was reported to the same dealer and explained. The dealer stated that I would receive a call to schedule a mechanical appointment to investigate however the time spent waiting for further instructions from dealer. Days later the system lock while driving I the high way i95 and flew of an exit ramp high up and for deep of field. Loosing not just my conscious but came to fine out I got injured on my back and no one took the responsibility on something that could have been avoid as the vehicle was brought to dealer for inspection prior to the accident but their negligence let me drive off with the vehicle.
Mfg Campaign: 11550088
Recall Date: Oct 16, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 BMW 530I. The contact stated that while driving at 20 MPH, the contact depressed on the brake pedal desperately, but the vehicle would not stop, causing the contact to rear-end the vehicle in front. There were front end damages to the contact's vehicle and rear end damages to the other vehicle. No warning light illuminated. The contact sustained head injuries that required medical attention. The driver in the other vehicle suffered injuries to the shoulders and the neck that required medical attention. A police report was filed. The vehicle was towed to the dealer. The vehicle was diagnosed by the dealer who stated no failure was found but the failure reoccurred. The vehicle was repaired by the insurance company. The manufacturer was contacted and stated that the vehicle was inspected by a tech and stated no failure was found. The failure mileage was 700.
Corrective Action:
The contact owns a 2020 BMW 530I. The contact stated that while driving at 20 MPH, the contact depressed on the brake pedal desperately, but the vehicle would not stop, causing the contact to rear-end the vehicle in front. There were front end damages to the contact's vehicle and rear end damages to the other vehicle. No warning light illuminated. The contact sustained head injuries that required medical attention. The driver in the other vehicle suffered injuries to the shoulders and the neck that required medical attention. A police report was filed. The vehicle was towed to the dealer. The vehicle was diagnosed by the dealer who stated no failure was found but the failure reoccurred. The vehicle was repaired by the insurance company. The manufacturer was contacted and stated that the vehicle was inspected by a tech and stated no failure was found. The failure mileage was 700.
Additional Notes:
The contact owns a 2020 BMW 530I. The contact stated that while driving at 20 MPH, the contact depressed on the brake pedal desperately, but the vehicle would not stop, causing the contact to rear-end the vehicle in front. There were front end damages to the contact's vehicle and rear end damages to the other vehicle. No warning light illuminated. The contact sustained head injuries that required medical attention. The driver in the other vehicle suffered injuries to the shoulders and the neck that required medical attention. A police report was filed. The vehicle was towed to the dealer. The vehicle was diagnosed by the dealer who stated no failure was found but the failure reoccurred. The vehicle was repaired by the insurance company. The manufacturer was contacted and stated that the vehicle was inspected by a tech and stated no failure was found. The failure mileage was 700.
Mfg Campaign: 11537215
Recall Date: Aug 8, 2023
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is a light sensor in the digital instrument cluster that dims the brightness during the day that it makes the instrument cluster un-readable.
Corrective Action:
There is a light sensor in the digital instrument cluster that dims the brightness during the day that it makes the instrument cluster un-readable.
Additional Notes:
There is a light sensor in the digital instrument cluster that dims the brightness during the day that it makes the instrument cluster un-readable.
Mfg Campaign: 11448632
Recall Date: Jan 24, 2022
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