Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
17 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On October 22 while driving home from work my vehicle warning notified me to refill coolant. This was the first time I received the notification so I immediately took the vehicle to BMW. The service advisors checked the coolant level which was indeed low. The service advisor was also able to point out the smell of coolant and evidence of dried up coolant leaking unto the engine. I scheduled an appointment immediately to have the problem thoroughly inspected. The water pump was leaking at the seals which could cause overheating and a potential engine fire. After the official inspection I was informed that my water pump/carrier assembly was leaking at seals and would need to be completely replaced. My water pump needing to be changed was alarming considering my vehicle is well maintained and only 42000 miles. I am also aware of the recent recall with BMW water pumps issues.
Corrective Action:
On October 22 while driving home from work my vehicle warning notified me to refill coolant. This was the first time I received the notification so I immediately took the vehicle to BMW. The service advisors checked the coolant level which was indeed low. The service advisor was also able to point out the smell of coolant and evidence of dried up coolant leaking unto the engine. I scheduled an appointment immediately to have the problem thoroughly inspected. The water pump was leaking at the seals which could cause overheating and a potential engine fire. After the official inspection I was informed that my water pump/carrier assembly was leaking at seals and would need to be completely replaced. My water pump needing to be changed was alarming considering my vehicle is well maintained and only 42000 miles. I am also aware of the recent recall with BMW water pumps issues.
Additional Notes:
On October 22 while driving home from work my vehicle warning notified me to refill coolant. This was the first time I received the notification so I immediately took the vehicle to BMW. The service advisors checked the coolant level which was indeed low. The service advisor was also able to point out the smell of coolant and evidence of dried up coolant leaking unto the engine. I scheduled an appointment immediately to have the problem thoroughly inspected. The water pump was leaking at the seals which could cause overheating and a potential engine fire. After the official inspection I was informed that my water pump/carrier assembly was leaking at seals and would need to be completely replaced. My water pump needing to be changed was alarming considering my vehicle is well maintained and only 42000 miles. I am also aware of the recent recall with BMW water pumps issues.
Mfg Campaign: 11625717
Recall Date: Nov 16, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption
Corrective Action:
Excessive oil consumption
Additional Notes:
Excessive oil consumption
Mfg Campaign: 11624159
Recall Date: Nov 8, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Corrective Action:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Additional Notes:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Mfg Campaign: 11590050
Recall Date: May 22, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Corrective Action:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Additional Notes:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Mfg Campaign: 11590050
Recall Date: May 22, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Corrective Action:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Additional Notes:
I purchased a used BMW from Apolo Auto in New Jersey around July 2021 the car was in perfect condition and it did not appear to have any mechanical or electrical defects. However, the prior owner had many aftermarket things done to the car and that was a big selling point as it was upgraded with low miles. After purchasing the vehicle some strange things started happening but I didn't pay close attention, and then my son was kidnapped from my home May 2022. It was at the beginning of June 2022 that I noticed we were being tracked, and private conversations inside the vehicle were publicly being communicated. I found evidence of infrared and bluetooth technology as well as GPS tracking technology and specific infrared technology is in the ceiling of the vehicle. The devices are close together & many. The vehicle was vandalized several times, broken into and the seatbelts in the back were pushed inwards so that I couldn't place my child into a proper seatbelt. I reported this to the insurance company and BMW in PA failed to repair the vandalism and they also failed to remove the tracking devices which I recently found. The highway violence consists of many vehicle swerving into my lane many times one after another, and I've almost crashed my car several times. Many instances have happened where motorcycles have pulled up next to the car at a stop light to rev up their engines to the point where my son beings to cry and it happens often. The consistently and level of aggressive behaviors have put my life in danger as well as my child's since he's special needs and can't be safely secured into his seatbelt due to vandalism, there are strange vehicles attempting to run us off the road on a regular basis, my vehicle has had significant mechanical vandalism which has yet to be repaired and it is known that the car is vulnerable therefore it is exploited. I fear the vandalism, tracking and consistent assaults on the road will cause our car to crash, injuring others.
Mfg Campaign: 11590050
Recall Date: May 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Corrective Action:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Additional Notes:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Mfg Campaign: 11586293
Recall Date: May 1, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Corrective Action:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Additional Notes:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Mfg Campaign: 11586293
Recall Date: May 1, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Corrective Action:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Additional Notes:
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
Mfg Campaign: 11586293
Recall Date: May 1, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Corrective Action:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Additional Notes:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Mfg Campaign: 11576492
Recall Date: Mar 10, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Corrective Action:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Additional Notes:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Mfg Campaign: 11576492
Recall Date: Mar 10, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Corrective Action:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Additional Notes:
I went to start my vehicle one morning and the cars DSC light and Steering lights were on. The steering wheel had loss of power as the electronic steering went out. A got a group of warning messages. Warnings include: Cont. driving possible: Chassis stabilization, Increased Steering effort: Drive carefully to the closet service station, Driving Assistance support reduced, Pedestrian Warning was disabled, Frontal Collision warning disabled, Cruise Control disabled, Heads up display disabled. I also bought a 2017 BMW 540i car from a dealer and within the 2nd day the vehicle had the same problem while trying to park the car had the same problems. I took it to a BMW service center and the estimate was $7400. I was able to return the car because it was within the 5 day window for returns.
Mfg Campaign: 11576492
Recall Date: Mar 10, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Date of accident: 8/10/2022 Location of accident: 2436 Krueger Dr, Concord, CA 94520 Accident Summary: My wife own’s the above mentioned home and was in the process of getting a new tenant. She reached the Krueger home at around 12:15 pm. She drove onto the driveway as she normally does, put the car in park and turned on the hand/parking brake. It is to be noted that driveway is on an upgrade. The prospective tenant did not show up. There was another potential tenant that was going to come around 2 pm. She decided to wait in the car and made herself comfortable by turning her body towards right, feet tucked closer to the seat, back was facing towards the driver side door, and rested her head against the back of the seat and made several phone calls. Around 12:40 pm, our daughter called my wife. She was talking to her for about 40-45 mins. While she was still on the phone talking, she heard a tripped kind of sound and the car experienced sudden acceleration and lurched forward with high speed. It felt like a bullet came out of a pistol. While she was in complete shock of what happened, she turned herself immediately in reaction to brake but before she could react to stop the car, she found her car hitting the closed garage door, and went inside and hit the front wall. All the air bags deployed and windshield was completely shattered. She felt a sharp pain on her right foot near her ankle and felt tightness due to swelling. Our daughter called 911 and she was taken to the ER. She was in a complete state of shock and tried to reason. The only possibility that comes to mind is that the car experienced a malfunction that cause sudden unintended acceleration.
Corrective Action:
Date of accident: 8/10/2022 Location of accident: 2436 Krueger Dr, Concord, CA 94520 Accident Summary: My wife own’s the above mentioned home and was in the process of getting a new tenant. She reached the Krueger home at around 12:15 pm. She drove onto the driveway as she normally does, put the car in park and turned on the hand/parking brake. It is to be noted that driveway is on an upgrade. The prospective tenant did not show up. There was another potential tenant that was going to come around 2 pm. She decided to wait in the car and made herself comfortable by turning her body towards right, feet tucked closer to the seat, back was facing towards the driver side door, and rested her head against the back of the seat and made several phone calls. Around 12:40 pm, our daughter called my wife. She was talking to her for about 40-45 mins. While she was still on the phone talking, she heard a tripped kind of sound and the car experienced sudden acceleration and lurched forward with high speed. It felt like a bullet came out of a pistol. While she was in complete shock of what happened, she turned herself immediately in reaction to brake but before she could react to stop the car, she found her car hitting the closed garage door, and went inside and hit the front wall. All the air bags deployed and windshield was completely shattered. She felt a sharp pain on her right foot near her ankle and felt tightness due to swelling. Our daughter called 911 and she was taken to the ER. She was in a complete state of shock and tried to reason. The only possibility that comes to mind is that the car experienced a malfunction that cause sudden unintended acceleration.
Additional Notes:
Date of accident: 8/10/2022 Location of accident: 2436 Krueger Dr, Concord, CA 94520 Accident Summary: My wife own’s the above mentioned home and was in the process of getting a new tenant. She reached the Krueger home at around 12:15 pm. She drove onto the driveway as she normally does, put the car in park and turned on the hand/parking brake. It is to be noted that driveway is on an upgrade. The prospective tenant did not show up. There was another potential tenant that was going to come around 2 pm. She decided to wait in the car and made herself comfortable by turning her body towards right, feet tucked closer to the seat, back was facing towards the driver side door, and rested her head against the back of the seat and made several phone calls. Around 12:40 pm, our daughter called my wife. She was talking to her for about 40-45 mins. While she was still on the phone talking, she heard a tripped kind of sound and the car experienced sudden acceleration and lurched forward with high speed. It felt like a bullet came out of a pistol. While she was in complete shock of what happened, she turned herself immediately in reaction to brake but before she could react to stop the car, she found her car hitting the closed garage door, and went inside and hit the front wall. All the air bags deployed and windshield was completely shattered. She felt a sharp pain on her right foot near her ankle and felt tightness due to swelling. Our daughter called 911 and she was taken to the ER. She was in a complete state of shock and tried to reason. The only possibility that comes to mind is that the car experienced a malfunction that cause sudden unintended acceleration.
Mfg Campaign: 11489755
Recall Date: Oct 18, 2022
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Corrective Action:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Additional Notes:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Mfg Campaign: 11418859
Recall Date: May 28, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Corrective Action:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Additional Notes:
The contact owns a 2019 BMW 530I. The contact stated that the vehicle's automatic breaking system would suddenly activate without warning or with a loud screeching alarm type noise before it occurs. The automatic breaking system would also fail to activate when coming close to items and or other vehicles where the automatic breaking system should have caused the vehicle to come to a stop. The failures occur intermittently. The contact contacted the dealer who had not repaired the vehicle. The manufacturer was made aware of the issue The approximate failure mileage was 31,000.
Mfg Campaign: 11418859
Recall Date: May 28, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Corrective Action:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Additional Notes:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Mfg Campaign: 11308567
Recall Date: Feb 11, 2020
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Corrective Action:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Additional Notes:
I WAS ON A TOLL ROAD/FREEWAY OVERPASS CONNECTING TO THE 91 FREEWAY IN TRAFFIC GOING 60 MPH WHEN SUDDENLY MY CAR STARTED BREAKING ON ITS OWN (NO CAR DIRECTLY IN FRONT OF ME). I TRIED TO ACCELERATE BUT WAS UNABLE TO. MY CAR CONTINUED BREAKING AND SLOWING, THERE WAS NO WHERE TO PULL OVER, AND FINALLY I COASTED TO THE 91 FREEWAY WHERE I WAS ABLE TO PULL OVER. THIS WAS EXTREMELY DANGEROUS TO LOSE CONTROL OF ONE'S CAR IN SPEEDING FREEWAY TRAFFIC. THERE WAS NO WARNING SOUND OR WARNING LIGHT, EXCEPT FOR THE 3 RED PEOPLE HEADS THAT INDICATE YOUR BACK SEAT PASSENGERS NEED TO FASTEN THEIR SEATBELTS, BUT I DIDN'T HAVE ANY BACKSEAT PASSENGERS. I CALLED IRVINE BMW TO REPORT MY CONCERN AND THEIR RESPONSE WAS "I CHECKED WITH A BMW GENIUS WHO SAID YOUR CAR IS FINE SINCE THE LIGHT IS NO LONGER ON.
Mfg Campaign: 11308567
Recall Date: Feb 11, 2020
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS AT A RED LIGHT. WHEN IT TURNED GREEN THE CARS BEGAN TO MOVE BUT THE CAR IN FRONT OF ME STOPPED AGAIN. I APPLIED THE BREAK IMMEDIATELY BUT HE CAR DID NOT STOP SO I HIT THE CAR IN FRONT OF ME.
Corrective Action:
I WAS AT A RED LIGHT. WHEN IT TURNED GREEN THE CARS BEGAN TO MOVE BUT THE CAR IN FRONT OF ME STOPPED AGAIN. I APPLIED THE BREAK IMMEDIATELY BUT HE CAR DID NOT STOP SO I HIT THE CAR IN FRONT OF ME.
Additional Notes:
I WAS AT A RED LIGHT. WHEN IT TURNED GREEN THE CARS BEGAN TO MOVE BUT THE CAR IN FRONT OF ME STOPPED AGAIN. I APPLIED THE BREAK IMMEDIATELY BUT HE CAR DID NOT STOP SO I HIT THE CAR IN FRONT OF ME.
Mfg Campaign: 11301505
Recall Date: Jan 23, 2020
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