Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 20, 2018
Consumer Complaints
17 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
* The component that failed is the front axle of my 2019 530e xDrive, and it's a common issue for the xDrive, even under NORMAL use. I was told by my service advisor at my local BMW dealership that it should be repaired as soon as possible. * A damaged axle can lead to a wheel locking up, causing the vehicle to skid or veer off course, especially during turns or at higher speeds. This can result in loss of control, making it difficult to steer and brake safely. A failed xDrive front axle is a known common issue for the xDrive. While BMW isn't doing anything while knowing it would lead to serious safety issues. * Yes, it has been inspected by the service department, and more concerning is the quality of BMW OEM's part supplier, I bought the car used at around 26k miles, when at around 35k miles that the axle are beginning to make clunking noise. More surprising is that after having the vehicle checked out, they've found out that the front right axle was already replaced by the previous owner, replaced with GKN brand axle, which is the original supplier that manufactures BMW's axle. After calculation, the two axles didn't even last over 36,000 miles, with an average lifespan of 18,000 miles. Additionally, each axle costs $ 1,778.95. For replacing both, the cost is around $ 3,557.90, plus labor, which is well over $ 4,000. leaving customers huge financial impact and safety concerns. * No warming lamps, messages. First start with clunking noise while turning at low speed, and sometimes even when braking/decelerating.
Corrective Action:
* The component that failed is the front axle of my 2019 530e xDrive, and it's a common issue for the xDrive, even under NORMAL use. I was told by my service advisor at my local BMW dealership that it should be repaired as soon as possible. * A damaged axle can lead to a wheel locking up, causing the vehicle to skid or veer off course, especially during turns or at higher speeds. This can result in loss of control, making it difficult to steer and brake safely. A failed xDrive front axle is a known common issue for the xDrive. While BMW isn't doing anything while knowing it would lead to serious safety issues. * Yes, it has been inspected by the service department, and more concerning is the quality of BMW OEM's part supplier, I bought the car used at around 26k miles, when at around 35k miles that the axle are beginning to make clunking noise. More surprising is that after having the vehicle checked out, they've found out that the front right axle was already replaced by the previous owner, replaced with GKN brand axle, which is the original supplier that manufactures BMW's axle. After calculation, the two axles didn't even last over 36,000 miles, with an average lifespan of 18,000 miles. Additionally, each axle costs $ 1,778.95. For replacing both, the cost is around $ 3,557.90, plus labor, which is well over $ 4,000. leaving customers huge financial impact and safety concerns. * No warming lamps, messages. First start with clunking noise while turning at low speed, and sometimes even when braking/decelerating.
Additional Notes:
* The component that failed is the front axle of my 2019 530e xDrive, and it's a common issue for the xDrive, even under NORMAL use. I was told by my service advisor at my local BMW dealership that it should be repaired as soon as possible. * A damaged axle can lead to a wheel locking up, causing the vehicle to skid or veer off course, especially during turns or at higher speeds. This can result in loss of control, making it difficult to steer and brake safely. A failed xDrive front axle is a known common issue for the xDrive. While BMW isn't doing anything while knowing it would lead to serious safety issues. * Yes, it has been inspected by the service department, and more concerning is the quality of BMW OEM's part supplier, I bought the car used at around 26k miles, when at around 35k miles that the axle are beginning to make clunking noise. More surprising is that after having the vehicle checked out, they've found out that the front right axle was already replaced by the previous owner, replaced with GKN brand axle, which is the original supplier that manufactures BMW's axle. After calculation, the two axles didn't even last over 36,000 miles, with an average lifespan of 18,000 miles. Additionally, each axle costs $ 1,778.95. For replacing both, the cost is around $ 3,557.90, plus labor, which is well over $ 4,000. leaving customers huge financial impact and safety concerns. * No warming lamps, messages. First start with clunking noise while turning at low speed, and sometimes even when braking/decelerating.
Mfg Campaign: 11675399
Recall Date: Jul 22, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Corrective Action:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Additional Notes:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Mfg Campaign: 11642943
Recall Date: Feb 15, 2025
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Corrective Action:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Additional Notes:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Mfg Campaign: 11642943
Recall Date: Feb 15, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Corrective Action:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Additional Notes:
Dear NTSB Team, I am writing to formally report a serious safety incident involving my 2019 BMW 530E, which occurred last night on [XXX] in Danville, CA. My vehicle was parked in my friend’s private driveway, with the parking brake engaged and the gear selector set to Park. I was chatting with my friend who was in the passenger seat . My feet were on the floorboard, my seat belt was on and the engine was idling to provide heat as it was a cold night. Suddenly, about 10 minutes into our conversation, my car accelerated forward with speed, hit my friend’s garage door and then reversed with the same speed and stopped in the middle of the street. This happened within the span of a few seconds at most. I think that I applied the brakes while the car was reversing with speed and I remember the car not slowing down but then it coming to an abrupt stop in the middle of the street. There were deep skid marks on the driveway, my friend’s garage door was damaged, my friend’s Tesla X was damaged with impact to the rear bumper, this parked Tesla had moved forward and crashed in the wall of the garage and a garage cabinet door dislodged and fell on the hood of this Tesla. My friends parked Toyota Prius also had bumper damage. The garage drywall sustained cracks as well. The force from these unexpected accelerations and impact has left me and my friend with aches and pains in the back, shoulder, knees, hands, head and neck; thankfully, we did not suffer more severe injuries. I am gravely concerned about the potential for this defect to cause a catastrophic accident. Had there been pedestrians, pets or another vehicle in the path of my rapidly reversing vehicle, it could have led to serious injuries or even fatalities. I called my car insurance company, local police and I will notify the Department of Motor Vehicles (DMV) and BMW of North America. I am hoping for a comprehensive investigation into what appears to be a dangerous electronic or software malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Mfg Campaign: 11642943
Recall Date: Feb 15, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
sunroof exploded Myself and two friends were in the car when we heard a loud bang, it sounded like a gunshot that went off and glass was falling down all over us. We thought a bullet or rock came thru the sunroof. After arriving back at home we did some research and see this is a known problem with exploding sunroofs. It was very scary. BMW claims there are no recalls for this on our model. What can we do?
Corrective Action:
sunroof exploded Myself and two friends were in the car when we heard a loud bang, it sounded like a gunshot that went off and glass was falling down all over us. We thought a bullet or rock came thru the sunroof. After arriving back at home we did some research and see this is a known problem with exploding sunroofs. It was very scary. BMW claims there are no recalls for this on our model. What can we do?
Additional Notes:
sunroof exploded Myself and two friends were in the car when we heard a loud bang, it sounded like a gunshot that went off and glass was falling down all over us. We thought a bullet or rock came thru the sunroof. After arriving back at home we did some research and see this is a known problem with exploding sunroofs. It was very scary. BMW claims there are no recalls for this on our model. What can we do?
Mfg Campaign: 11580414
Recall Date: Apr 1, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
o Rear view camera o When in reverse, camera image on infotainment display goes black hindering rearward visibility. This only happens occasionally. o Vehicle has been into Sewell BMW of Grapevine, TX multiple times for this issue. They have done a software update and replaced the camera. Problem continues to persist. They will no longer look at the issue without me paying a $265 diagnostic fee since the car is now out of warranty. o The problem has been present since I purchased the vehicle new in Nov 2019.
Corrective Action:
o Rear view camera o When in reverse, camera image on infotainment display goes black hindering rearward visibility. This only happens occasionally. o Vehicle has been into Sewell BMW of Grapevine, TX multiple times for this issue. They have done a software update and replaced the camera. Problem continues to persist. They will no longer look at the issue without me paying a $265 diagnostic fee since the car is now out of warranty. o The problem has been present since I purchased the vehicle new in Nov 2019.
Additional Notes:
o Rear view camera o When in reverse, camera image on infotainment display goes black hindering rearward visibility. This only happens occasionally. o Vehicle has been into Sewell BMW of Grapevine, TX multiple times for this issue. They have done a software update and replaced the camera. Problem continues to persist. They will no longer look at the issue without me paying a $265 diagnostic fee since the car is now out of warranty. o The problem has been present since I purchased the vehicle new in Nov 2019.
Mfg Campaign: 11570467
Recall Date: Feb 7, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2019 BMW 530E. The contact stated that while stopped due to traffic, the vehicle was rear-ended causing the contact to crash into the vehicle in front. During the impacts, the contact hit his head, and was unconscious. The contact does not remember if it was the steering wheel or the windshield where he hit his head. The only air bags deployed were the side air bags but no frontal. The rear-end damage to the vehicle was severe as the entire trunk was destroyed. No warning lights were illuminated. A police report was filed. The vehicle was towed to an impound lot. The contact was transferred to the hospital via ambulance. The daughter who was seated in the front passenger side sustained back and leg injuries that required pain medicine and an x-ray for medical attention. The contact sustained a bruise on his nose, ribs, neck, and lower back, and had a headache. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised that a callback was scheduled. The failure mileage was approximately 15,000.
Corrective Action:
The contact owned a 2019 BMW 530E. The contact stated that while stopped due to traffic, the vehicle was rear-ended causing the contact to crash into the vehicle in front. During the impacts, the contact hit his head, and was unconscious. The contact does not remember if it was the steering wheel or the windshield where he hit his head. The only air bags deployed were the side air bags but no frontal. The rear-end damage to the vehicle was severe as the entire trunk was destroyed. No warning lights were illuminated. A police report was filed. The vehicle was towed to an impound lot. The contact was transferred to the hospital via ambulance. The daughter who was seated in the front passenger side sustained back and leg injuries that required pain medicine and an x-ray for medical attention. The contact sustained a bruise on his nose, ribs, neck, and lower back, and had a headache. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised that a callback was scheduled. The failure mileage was approximately 15,000.
Additional Notes:
The contact owned a 2019 BMW 530E. The contact stated that while stopped due to traffic, the vehicle was rear-ended causing the contact to crash into the vehicle in front. During the impacts, the contact hit his head, and was unconscious. The contact does not remember if it was the steering wheel or the windshield where he hit his head. The only air bags deployed were the side air bags but no frontal. The rear-end damage to the vehicle was severe as the entire trunk was destroyed. No warning lights were illuminated. A police report was filed. The vehicle was towed to an impound lot. The contact was transferred to the hospital via ambulance. The daughter who was seated in the front passenger side sustained back and leg injuries that required pain medicine and an x-ray for medical attention. The contact sustained a bruise on his nose, ribs, neck, and lower back, and had a headache. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised that a callback was scheduled. The failure mileage was approximately 15,000.
Mfg Campaign: 11556498
Recall Date: Nov 22, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Corrective Action:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Additional Notes:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Mfg Campaign: 11543307
Recall Date: Sep 7, 2023
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Corrective Action:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Additional Notes:
The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.
Mfg Campaign: 11543307
Recall Date: Sep 7, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The contact owns a 2019 BMW 530E. The contact stated that while her uncle was driving approximately 65 MPH, the instrument panel display became inoperable. During the failure, the speedometer was inoperable. The contact stated that the failure occurred on several occasions. The vehicle was taken to the local dealer however, the mechanic found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 BMW 530E. The contact stated that while her uncle was driving approximately 65 MPH, the instrument panel display became inoperable. During the failure, the speedometer was inoperable. The contact stated that the failure occurred on several occasions. The vehicle was taken to the local dealer however, the mechanic found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 BMW 530E. The contact stated that while her uncle was driving approximately 65 MPH, the instrument panel display became inoperable. During the failure, the speedometer was inoperable. The contact stated that the failure occurred on several occasions. The vehicle was taken to the local dealer however, the mechanic found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11517046
Recall Date: Apr 14, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle malfunctioned 6x; 2 drivers; by where the car would lunge forward on it's own after coming to a complete stop. 1 incident almost resulted in an accident. This was reported to BMW NA after 5-6 weeks in Stevenscreek BMW for service and issues apparently could not be duplicated after Regional and National Technicians were called in to further investigate. BMW refused to buy-back the vehicle and ultimately I was encouraged to take it to the purchasing dealership (BMW of Monterey) for trade-in consideration. BMW of Monterey indicated they were planning to auction this vehicle but 5 day's post return, they did a normal service (oil change, inspection) and re-sold the vehicle. However, they expunged the 5.5 wks of service records from the CarFax report for which I have reported against this VIN as missing information. I'm very concerned that an unsuspecting new buyer could be at risk thus why I'm reporting this to you after rendering the vehicle. I owned and drove this vehicle for 2 yrs without incident before the 6x malfunction which in my opinion is clearly a safety risk. BMW North America has closed the file on my complaints as of recent.
Corrective Action:
This vehicle malfunctioned 6x; 2 drivers; by where the car would lunge forward on it's own after coming to a complete stop. 1 incident almost resulted in an accident. This was reported to BMW NA after 5-6 weeks in Stevenscreek BMW for service and issues apparently could not be duplicated after Regional and National Technicians were called in to further investigate. BMW refused to buy-back the vehicle and ultimately I was encouraged to take it to the purchasing dealership (BMW of Monterey) for trade-in consideration. BMW of Monterey indicated they were planning to auction this vehicle but 5 day's post return, they did a normal service (oil change, inspection) and re-sold the vehicle. However, they expunged the 5.5 wks of service records from the CarFax report for which I have reported against this VIN as missing information. I'm very concerned that an unsuspecting new buyer could be at risk thus why I'm reporting this to you after rendering the vehicle. I owned and drove this vehicle for 2 yrs without incident before the 6x malfunction which in my opinion is clearly a safety risk. BMW North America has closed the file on my complaints as of recent.
Additional Notes:
This vehicle malfunctioned 6x; 2 drivers; by where the car would lunge forward on it's own after coming to a complete stop. 1 incident almost resulted in an accident. This was reported to BMW NA after 5-6 weeks in Stevenscreek BMW for service and issues apparently could not be duplicated after Regional and National Technicians were called in to further investigate. BMW refused to buy-back the vehicle and ultimately I was encouraged to take it to the purchasing dealership (BMW of Monterey) for trade-in consideration. BMW of Monterey indicated they were planning to auction this vehicle but 5 day's post return, they did a normal service (oil change, inspection) and re-sold the vehicle. However, they expunged the 5.5 wks of service records from the CarFax report for which I have reported against this VIN as missing information. I'm very concerned that an unsuspecting new buyer could be at risk thus why I'm reporting this to you after rendering the vehicle. I owned and drove this vehicle for 2 yrs without incident before the 6x malfunction which in my opinion is clearly a safety risk. BMW North America has closed the file on my complaints as of recent.
Mfg Campaign: 11434846
Recall Date: Sep 29, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Corrective Action:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Additional Notes:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Mfg Campaign: 11430762
Recall Date: Aug 27, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Corrective Action:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Additional Notes:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Mfg Campaign: 11430762
Recall Date: Aug 27, 2021
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Corrective Action:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Additional Notes:
Serious crash from sudden unintended acceleration occurred yesterday where throttle seemed to be stuck in all gears and brakes didn’t work
Mfg Campaign: 11430762
Recall Date: Aug 27, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Corrective Action:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Additional Notes:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Mfg Campaign: 11190425
Recall Date: Mar 21, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Corrective Action:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Additional Notes:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Mfg Campaign: 11190425
Recall Date: Mar 21, 2019
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Corrective Action:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Additional Notes:
CAR WAS PARKED/STATIONARY WITH THE EMERGENCY BRAKE ON AND ENGAGED, CAR WAS LOCKED AND NO-ONE WAS NEAR OR IN THE VEHICLE, THE CAR ROLLED INTO A CAR PARKED DIRECTLY IN FRONT OF IT. FURTHER, WHILE IN THE CAR AND AFTER ENGAGING THE CAR IN REVERSE TO PARK IN A PARKING SPOT, THEN SHIFTING INTO DRIVE (TO STRAIGHTEN OR PULL THE CAR FORWARD THE CAR CONTINUED TO AGGRESSIVELY ROLL BACKWARDS. THIS HAPPENED ON AT LEAST 3 SEPARATE OCCASIONS. FURTHER, THE CAR WAS PARKED/STATIONARY AND DOORS LOCKED WITH NO-ONE IN THE CAR AND THE WINDOWS ON THE PASSENGER SIDE BOTH FRONT AND REAR (ON 2 SEPARATE OCCASIONS) OPENED ALL THE WAY, ON THEIR OWN. FURTHER, THE BRAKES ON THE CAR SQUEAL LOUDLY UPON STEPPING ON THE BRAKES.
Mfg Campaign: 11190425
Recall Date: Mar 21, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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