Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 430i, 430i xDrive, 440i, 440i xDrive, and M4 convertible vehicles. The Emergency Locking Retractors (ELR) within the front seat belt assemblies may have been produced with incompatible vehicle-sensitive locking mechanism housings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 16, 2017
Consumer Complaints
9 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 BMW 440i. The contact stated that while driving at 65 MPH, the vehicle crashed into a donkey. There were no airbags deployed upon impact. The windshield glass shattered and hit the contact's face. Her boyfriend's knees hit and cracked the passenger's side dashboard, and her daughter sustained bruises on her right side from hitting the passenger's side rear door; however, no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and provided the contact with a credit towards the purchase of another vehicle. The failure mileage was approximately 36,900.
Corrective Action:
The contact owned a 2018 BMW 440i. The contact stated that while driving at 65 MPH, the vehicle crashed into a donkey. There were no airbags deployed upon impact. The windshield glass shattered and hit the contact's face. Her boyfriend's knees hit and cracked the passenger's side dashboard, and her daughter sustained bruises on her right side from hitting the passenger's side rear door; however, no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and provided the contact with a credit towards the purchase of another vehicle. The failure mileage was approximately 36,900.
Additional Notes:
The contact owned a 2018 BMW 440i. The contact stated that while driving at 65 MPH, the vehicle crashed into a donkey. There were no airbags deployed upon impact. The windshield glass shattered and hit the contact's face. Her boyfriend's knees hit and cracked the passenger's side dashboard, and her daughter sustained bruises on her right side from hitting the passenger's side rear door; however, no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and provided the contact with a credit towards the purchase of another vehicle. The failure mileage was approximately 36,900.
Mfg Campaign: 11462270
Recall Date: Apr 26, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Corrective Action:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Additional Notes:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Mfg Campaign: 11461884
Recall Date: Apr 23, 2022
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Corrective Action:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Additional Notes:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Mfg Campaign: 11461884
Recall Date: Apr 23, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Corrective Action:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Additional Notes:
My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.
Mfg Campaign: 11461884
Recall Date: Apr 23, 2022
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Corrective Action:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Additional Notes:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Mfg Campaign: 11440689
Recall Date: Nov 16, 2021
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Corrective Action:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Additional Notes:
I was rear ended. My airbag did not deploy. I do not think my seatbelt restrained me because I was not sore in that area, but do not remember. My head hit the stearing wheel. I spent 3 months in a neuro-recovery program and still deal with post-concussive syndrome. The car is available for whomever would like to see it. I incurred a closed head injury with significant effects. No one has tried to reproduce the issue, and I'm actually scared that if there is a problem and another accident it's like I don't have airbags. I went to the BMW dealership and they just said that my VIN was not under a recall and I would have to deal with BMW legal for any further information. The car has been repaired from the rear end collision. There were no warning lights or anything. Other than this, I love the car. I want to make sure that if anyone in my family is driving and is hit their head will be protected from the steering wheel. the doctors have told me that if I get another concussion it could be devasting. Please let me know how to proceed. Thank you.
Mfg Campaign: 11440689
Recall Date: Nov 16, 2021
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON A LOCAL PARKWAY, OUR SUNROOF SPONTANEOUSLY EXPLODED. WE WERE NOT PASSING UNDER ANYTHING AND NOTHING OF ANY NOTICEABLE SIZE STRUCK THE CAR OR THE SUNROOF. THERE WAS A VERY LOUD BANG, AND WHEN WE PULLED OVER, WE DISCOVERED A LARGE HOLE IN THE SUNROOF. THERE WERE SHARDS OF GLASS SITTING ATOP THE SUNROOF COVER, WHICH HAD WE NOT HAD CLOSED, SOME OF THE GLASS WOULD HAVE FALLEN INTO THE PASSENGER COMPARTMENT. A SIMPLE GOOGLE SEARCH MAKES CLEAR THAT EXPLODING SUNROOFS ARE A REAL DANGER.
Corrective Action:
WHILE DRIVING ON A LOCAL PARKWAY, OUR SUNROOF SPONTANEOUSLY EXPLODED. WE WERE NOT PASSING UNDER ANYTHING AND NOTHING OF ANY NOTICEABLE SIZE STRUCK THE CAR OR THE SUNROOF. THERE WAS A VERY LOUD BANG, AND WHEN WE PULLED OVER, WE DISCOVERED A LARGE HOLE IN THE SUNROOF. THERE WERE SHARDS OF GLASS SITTING ATOP THE SUNROOF COVER, WHICH HAD WE NOT HAD CLOSED, SOME OF THE GLASS WOULD HAVE FALLEN INTO THE PASSENGER COMPARTMENT. A SIMPLE GOOGLE SEARCH MAKES CLEAR THAT EXPLODING SUNROOFS ARE A REAL DANGER.
Additional Notes:
WHILE DRIVING ON A LOCAL PARKWAY, OUR SUNROOF SPONTANEOUSLY EXPLODED. WE WERE NOT PASSING UNDER ANYTHING AND NOTHING OF ANY NOTICEABLE SIZE STRUCK THE CAR OR THE SUNROOF. THERE WAS A VERY LOUD BANG, AND WHEN WE PULLED OVER, WE DISCOVERED A LARGE HOLE IN THE SUNROOF. THERE WERE SHARDS OF GLASS SITTING ATOP THE SUNROOF COVER, WHICH HAD WE NOT HAD CLOSED, SOME OF THE GLASS WOULD HAVE FALLEN INTO THE PASSENGER COMPARTMENT. A SIMPLE GOOGLE SEARCH MAKES CLEAR THAT EXPLODING SUNROOFS ARE A REAL DANGER.
Mfg Campaign: 11373788
Recall Date: Nov 9, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11099936
Recall Date: Jun 5, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11099936
Recall Date: Jun 5, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025