Complaints & Recalls
Consumer Complaints
9 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 435I. The contact stated that while starting the vehicle, the engine stalled. The battery warning light was illuminated. The vehicle failed to restart and was towed to the dealer. The dealer determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2016 BMW 435I. The contact stated that while starting the vehicle, the engine stalled. The battery warning light was illuminated. The vehicle failed to restart and was towed to the dealer. The dealer determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2016 BMW 435I. The contact stated that while starting the vehicle, the engine stalled. The battery warning light was illuminated. The vehicle failed to restart and was towed to the dealer. The dealer determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.
Mfg Campaign: 11641634
Recall Date: Feb 10, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Water pump causing no start and high battery drain.
Corrective Action:
Water pump causing no start and high battery drain.
Additional Notes:
Water pump causing no start and high battery drain.
Mfg Campaign: 11629560
Recall Date: Dec 9, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Airbag sensors are defective. Vehicle states that restraint system is faulty.
Corrective Action:
Airbag sensors are defective. Vehicle states that restraint system is faulty.
Additional Notes:
Airbag sensors are defective. Vehicle states that restraint system is faulty.
Mfg Campaign: 11514071
Recall Date: Mar 27, 2023
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 BMW 435I. The contact stated while driving at slow speeds, the chassis stabilization warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the electric power steering (EPS) to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: SIB321216, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 BMW 435I. The contact stated while driving at slow speeds, the chassis stabilization warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the electric power steering (EPS) to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: SIB321216, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 BMW 435I. The contact stated while driving at slow speeds, the chassis stabilization warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the electric power steering (EPS) to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: SIB321216, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11503962
Recall Date: Jan 27, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A strong odor of gasoline was noted and it dripped from the tank when the car was driven. Mechanic reported the tank had a leaking seam which he would patch with plastic, so the car can be used while waiting for a replacement tank.
Corrective Action:
A strong odor of gasoline was noted and it dripped from the tank when the car was driven. Mechanic reported the tank had a leaking seam which he would patch with plastic, so the car can be used while waiting for a replacement tank.
Additional Notes:
A strong odor of gasoline was noted and it dripped from the tank when the car was driven. Mechanic reported the tank had a leaking seam which he would patch with plastic, so the car can be used while waiting for a replacement tank.
Mfg Campaign: 11474406
Recall Date: Jul 17, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
water entered the air intake at front of vehicle and caused engine damage.
Corrective Action:
water entered the air intake at front of vehicle and caused engine damage.
Additional Notes:
water entered the air intake at front of vehicle and caused engine damage.
Mfg Campaign: 11418919
Recall Date: May 28, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA CUTS OFF WHEN IN REVERSE ALL THE TIME
Corrective Action:
BACK UP CAMERA CUTS OFF WHEN IN REVERSE ALL THE TIME
Additional Notes:
BACK UP CAMERA CUTS OFF WHEN IN REVERSE ALL THE TIME
Mfg Campaign: 11376398
Recall Date: Nov 25, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WITH NO EVIDENCE OF FOREIGN OBJECT DAMAGE, SUNROOF EXPLODED ON A CLEAR FREEWAY AT FREEWAY SPEED. INTERIOR TEMP 74F, AMBIENT 93F. SUNSHADE WAS CLOSED, BUT GLASS FRAGMENTS LEAKED THROUGH THE VENT HOLES IN THE SUNSHADE. PAINT DAMAGE TO TRUNK. POTENTIAL SAFETY HAZARD TO OTHER MOTORISTS. OF NOTE THE GLASS IS TEMPERED, NOT LAMINATED, HENCE THE ELEVATED POTENTIAL FOR INJURY AND DAMAGE.
Corrective Action:
WITH NO EVIDENCE OF FOREIGN OBJECT DAMAGE, SUNROOF EXPLODED ON A CLEAR FREEWAY AT FREEWAY SPEED. INTERIOR TEMP 74F, AMBIENT 93F. SUNSHADE WAS CLOSED, BUT GLASS FRAGMENTS LEAKED THROUGH THE VENT HOLES IN THE SUNSHADE. PAINT DAMAGE TO TRUNK. POTENTIAL SAFETY HAZARD TO OTHER MOTORISTS. OF NOTE THE GLASS IS TEMPERED, NOT LAMINATED, HENCE THE ELEVATED POTENTIAL FOR INJURY AND DAMAGE.
Additional Notes:
WITH NO EVIDENCE OF FOREIGN OBJECT DAMAGE, SUNROOF EXPLODED ON A CLEAR FREEWAY AT FREEWAY SPEED. INTERIOR TEMP 74F, AMBIENT 93F. SUNSHADE WAS CLOSED, BUT GLASS FRAGMENTS LEAKED THROUGH THE VENT HOLES IN THE SUNSHADE. PAINT DAMAGE TO TRUNK. POTENTIAL SAFETY HAZARD TO OTHER MOTORISTS. OF NOTE THE GLASS IS TEMPERED, NOT LAMINATED, HENCE THE ELEVATED POTENTIAL FOR INJURY AND DAMAGE.
Mfg Campaign: 11099111
Recall Date: Jun 1, 2018
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING MY VEHICLE IN DALLAS, TX AND MULTIPLE TIMES THE CAR ENGINE & ALL POWER SHUT OFF, AND THE CAR SHIFTED ITSELF INTO NEUTRAL. I SUSPECT THERE IS AN ISSUE WITH THE AUTO STOP/START FEATURE OR SOMETHING MORE. A CAR SHOULD NEVER SHIFT ITSELF INTO REVERSE WHEN YOU ARE DRIVING. BOTH TIMES ALMOST CAUSED AN ACCIDENT ON THE FREEWAY AS THE CAR CAME TO A SUDDEN HALT AND I HAD NO CONTROL WITH IT SHIFTING INTO N. THE BMW DEALERSHIP & BMW ARE CLAIMING NOTHING IS WRONG. I DO NOT FEEL COMFORTABLE ACCEPTING THIS VEHICLE BACK UNTIL THIS ISSUE IS RESOLVED AND FEEL THE GOVERNMENT SHOULD LOOK INTO ANY ISSUE OF A VEHICLE AUTOMATICALLY SHIFTING INTO N AND POWERING DOWN WHILE DRIVING.
Corrective Action:
I WAS DRIVING MY VEHICLE IN DALLAS, TX AND MULTIPLE TIMES THE CAR ENGINE & ALL POWER SHUT OFF, AND THE CAR SHIFTED ITSELF INTO NEUTRAL. I SUSPECT THERE IS AN ISSUE WITH THE AUTO STOP/START FEATURE OR SOMETHING MORE. A CAR SHOULD NEVER SHIFT ITSELF INTO REVERSE WHEN YOU ARE DRIVING. BOTH TIMES ALMOST CAUSED AN ACCIDENT ON THE FREEWAY AS THE CAR CAME TO A SUDDEN HALT AND I HAD NO CONTROL WITH IT SHIFTING INTO N. THE BMW DEALERSHIP & BMW ARE CLAIMING NOTHING IS WRONG. I DO NOT FEEL COMFORTABLE ACCEPTING THIS VEHICLE BACK UNTIL THIS ISSUE IS RESOLVED AND FEEL THE GOVERNMENT SHOULD LOOK INTO ANY ISSUE OF A VEHICLE AUTOMATICALLY SHIFTING INTO N AND POWERING DOWN WHILE DRIVING.
Additional Notes:
I WAS DRIVING MY VEHICLE IN DALLAS, TX AND MULTIPLE TIMES THE CAR ENGINE & ALL POWER SHUT OFF, AND THE CAR SHIFTED ITSELF INTO NEUTRAL. I SUSPECT THERE IS AN ISSUE WITH THE AUTO STOP/START FEATURE OR SOMETHING MORE. A CAR SHOULD NEVER SHIFT ITSELF INTO REVERSE WHEN YOU ARE DRIVING. BOTH TIMES ALMOST CAUSED AN ACCIDENT ON THE FREEWAY AS THE CAR CAME TO A SUDDEN HALT AND I HAD NO CONTROL WITH IT SHIFTING INTO N. THE BMW DEALERSHIP & BMW ARE CLAIMING NOTHING IS WRONG. I DO NOT FEEL COMFORTABLE ACCEPTING THIS VEHICLE BACK UNTIL THIS ISSUE IS RESOLVED AND FEEL THE GOVERNMENT SHOULD LOOK INTO ANY ISSUE OF A VEHICLE AUTOMATICALLY SHIFTING INTO N AND POWERING DOWN WHILE DRIVING.
Mfg Campaign: 11096753
Recall Date: May 18, 2018
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