bmw 428i 2014 Complaints

VEHICLE SPEED CONTROL

i was at a stop waiting to enter freeway, had my foot on the break pedal and my 428i started accelerating on its own. i was very scared since it would not stop and nearly rammed into the vehicle in front of me. i started honking so vehicle in front would move forward. i put emergency break (hand break) and car on park. smoke was coming out of the sides of the vehicle. i'm so blessed to have been at a stop and not on freeway at time this happened. i did contact sos and vehicle was towed back to dealership where purchase was made. no update yet; service department is waiting on instructions from bmw. major safety concern; manufacturer defect which puts many drivers and passengers at risk of an auto collision, injury, and death.

Reported in: HACIENDA HEIGHTS CA || Crash: N || VIN #: WBA3N7C53EF

SERVICE BRAKES

i was at a stop waiting to enter freeway, had my foot on the break pedal and my 428i started accelerating on its own. i was very scared since it would not stop and nearly rammed into the vehicle in front of me. i started honking so vehicle in front would move forward. i put emergency break (hand break) and car on park. smoke was coming out of the sides of the vehicle. i'm so blessed to have been at a stop and not on freeway at time this happened. i did contact sos and vehicle was towed back to dealership where purchase was made. no update yet; service department is waiting on instructions from bmw. major safety concern; manufacturer defect which puts many drivers and passengers at risk of an auto collision, injury, and death.

Reported in: HACIENDA HEIGHTS CA || Crash: N || VIN #: WBA3N7C53EF

ENGINE

i was at a stop waiting to enter freeway, had my foot on the break pedal and my 428i started accelerating on its own. i was very scared since it would not stop and nearly rammed into the vehicle in front of me. i started honking so vehicle in front would move forward. i put emergency break (hand break) and car on park. smoke was coming out of the sides of the vehicle. i'm so blessed to have been at a stop and not on freeway at time this happened. i did contact sos and vehicle was towed back to dealership where purchase was made. no update yet; service department is waiting on instructions from bmw. major safety concern; manufacturer defect which puts many drivers and passengers at risk of an auto collision, injury, and death.

Reported in: HACIENDA HEIGHTS CA || Crash: N || VIN #: WBA3N7C53EF

SERVICE BRAKES

driving down a neighborhood road with my wife as a passenger on july 12 and going at about 25 miles an hour approaching the traffic light at a busy intersection, i noticed that my two-weeks old brand new bmw was not slowing down although i made several attempts to stop it by using the foot pedal to brake. the closer i got to the car in front of me, i continued to attempt to stop the car but it failed and i ended up hitting the car in front of me. fortunately, the person in the car that i hit was not injured and neither were we. i immediately notified the bmw dealership and they ended up picking up the car on july 14. two days later they called me back to let me know that they had thoroughly checked the car and found nothing wrong with it. i insisted that they needed to continue evaluating the car and advised them that i would prefer for them to perform additional diagnostic testing, since we have owned the car for 2 weeks and had no prior warning of any malfunction. they continued evaluating the car and found nothing wrong so they contacted bmw na. on july 22, i was contacted by bmw na to get a full account of the incident and to let me know that they were going to send a specialist to look at the car and conduct some testing. on july 31st i was contacted by bmw na to let me know that the report had been submitted by the specialist and that the car is in perfect condition and the brakes are working as they should. i requested a written statement from bmw certifying that the car is in optimal condition, safe to drive, and has no defects. i also requested a copy of the report produced by the specialist but bmw na informed me there was no report available. they did agree to send the written statement by regular mail which will take 5-7 days. this seems to be a major safety concern which puts drivers at a high risk of getting hurt or hurting someone else, scary!

Reported in: ALEXANDRIA VA || Crash: Y || VIN #: WBA3T1C59EP