Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The radiator failed due to rocks flying through the grill and smashing the radiator causing coolant to flow out of the radiator which could cause deadly issues if a car has no coolant while operating. Bmw knows this is an issue and refuses to warranty/recall the parts. They know its an issue because after 12/17 every 340i came with a rock guard to protect the radiator but every car before that was just left to be victim of a potentially deadly situation including mine (manufactured 10/17). Bmw refuses to acknowledge the problem but the addition of the rock guard to cars after 12/17 should be enough evidence to show they knew it was an issue. Now all 2016-2018 m sport f30 chassis built before 12/7 are susceptible to this deadly situation and bmw refuses to cover for any damages even though they know it's a serious issue and they won't even cover the rock guard
Corrective Action:
The radiator failed due to rocks flying through the grill and smashing the radiator causing coolant to flow out of the radiator which could cause deadly issues if a car has no coolant while operating. Bmw knows this is an issue and refuses to warranty/recall the parts. They know its an issue because after 12/17 every 340i came with a rock guard to protect the radiator but every car before that was just left to be victim of a potentially deadly situation including mine (manufactured 10/17). Bmw refuses to acknowledge the problem but the addition of the rock guard to cars after 12/17 should be enough evidence to show they knew it was an issue. Now all 2016-2018 m sport f30 chassis built before 12/7 are susceptible to this deadly situation and bmw refuses to cover for any damages even though they know it's a serious issue and they won't even cover the rock guard
Additional Notes:
The radiator failed due to rocks flying through the grill and smashing the radiator causing coolant to flow out of the radiator which could cause deadly issues if a car has no coolant while operating. Bmw knows this is an issue and refuses to warranty/recall the parts. They know its an issue because after 12/17 every 340i came with a rock guard to protect the radiator but every car before that was just left to be victim of a potentially deadly situation including mine (manufactured 10/17). Bmw refuses to acknowledge the problem but the addition of the rock guard to cars after 12/17 should be enough evidence to show they knew it was an issue. Now all 2016-2018 m sport f30 chassis built before 12/7 are susceptible to this deadly situation and bmw refuses to cover for any damages even though they know it's a serious issue and they won't even cover the rock guard
Mfg Campaign: 11552110
Recall Date: Oct 26, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel Tank Filler Hose Collapse - unable to refuel and vehicle remains stranded.
Corrective Action:
Fuel Tank Filler Hose Collapse - unable to refuel and vehicle remains stranded.
Additional Notes:
Fuel Tank Filler Hose Collapse - unable to refuel and vehicle remains stranded.
Mfg Campaign: 11518472
Recall Date: Apr 22, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
RETURNING FROM A LOCAL GROCERY STORE I DROVE INTO OUR GARAGE AND SHUT OFF THE ENGINE. IMMEDIATELY I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT, LIKE FROM A FIRECRACKER, AND I SAW BLACK SMOKE COMING FROM THE HOOD AND FROM THE LEFT WHEEL WELL. I IMMEDIATELY TRIED TO RESTART THE CAR TO DRIVE OUT OF THE GARAGE. NOTHING WORKED SO I PUSHED THE CAR OUT OF THE GARAGE BY HAND AND RELEASED THE HOOD LATCH. BY NOW THE HOOD'S EXTERNAL SAFETY LATCH WAS SO HOT I COULD NOT RELEASE IT. WITH THE HOOD CLOSED, I WAS UNABLE TO EXTINGUISH THE ENGINE FIRE USING A 15 LB CO2 AND A 5 LB ABC EXTINGUISHER. THE CITY FIRE DEPARTMENT ALSO WERE UNABLE TO EXTINGUISH THE FIRE UNTIL THEY SAWED THE HOOD IN HALF. THE 2 1/2 YEAR OLD CAR WAS A TOTAL LOSS. A EXPERT FROM BMW OF NORTH AMERICA INSPECTED THE CAR REPORTING THAT WAS TOO MUCH DAMAGE TO DETERMINE THE FIRE'S CAUSE. BMW NA CALLED TO REPORT THE RESULT NOT THEIR INVESTIGATION AND SAY THAT NO WRITTEN REPORT WAS AVAILABLE, ONLY THE VERBAL VERBAL FONECON.
Corrective Action:
RETURNING FROM A LOCAL GROCERY STORE I DROVE INTO OUR GARAGE AND SHUT OFF THE ENGINE. IMMEDIATELY I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT, LIKE FROM A FIRECRACKER, AND I SAW BLACK SMOKE COMING FROM THE HOOD AND FROM THE LEFT WHEEL WELL. I IMMEDIATELY TRIED TO RESTART THE CAR TO DRIVE OUT OF THE GARAGE. NOTHING WORKED SO I PUSHED THE CAR OUT OF THE GARAGE BY HAND AND RELEASED THE HOOD LATCH. BY NOW THE HOOD'S EXTERNAL SAFETY LATCH WAS SO HOT I COULD NOT RELEASE IT. WITH THE HOOD CLOSED, I WAS UNABLE TO EXTINGUISH THE ENGINE FIRE USING A 15 LB CO2 AND A 5 LB ABC EXTINGUISHER. THE CITY FIRE DEPARTMENT ALSO WERE UNABLE TO EXTINGUISH THE FIRE UNTIL THEY SAWED THE HOOD IN HALF. THE 2 1/2 YEAR OLD CAR WAS A TOTAL LOSS. A EXPERT FROM BMW OF NORTH AMERICA INSPECTED THE CAR REPORTING THAT WAS TOO MUCH DAMAGE TO DETERMINE THE FIRE'S CAUSE. BMW NA CALLED TO REPORT THE RESULT NOT THEIR INVESTIGATION AND SAY THAT NO WRITTEN REPORT WAS AVAILABLE, ONLY THE VERBAL VERBAL FONECON.
Additional Notes:
RETURNING FROM A LOCAL GROCERY STORE I DROVE INTO OUR GARAGE AND SHUT OFF THE ENGINE. IMMEDIATELY I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT, LIKE FROM A FIRECRACKER, AND I SAW BLACK SMOKE COMING FROM THE HOOD AND FROM THE LEFT WHEEL WELL. I IMMEDIATELY TRIED TO RESTART THE CAR TO DRIVE OUT OF THE GARAGE. NOTHING WORKED SO I PUSHED THE CAR OUT OF THE GARAGE BY HAND AND RELEASED THE HOOD LATCH. BY NOW THE HOOD'S EXTERNAL SAFETY LATCH WAS SO HOT I COULD NOT RELEASE IT. WITH THE HOOD CLOSED, I WAS UNABLE TO EXTINGUISH THE ENGINE FIRE USING A 15 LB CO2 AND A 5 LB ABC EXTINGUISHER. THE CITY FIRE DEPARTMENT ALSO WERE UNABLE TO EXTINGUISH THE FIRE UNTIL THEY SAWED THE HOOD IN HALF. THE 2 1/2 YEAR OLD CAR WAS A TOTAL LOSS. A EXPERT FROM BMW OF NORTH AMERICA INSPECTED THE CAR REPORTING THAT WAS TOO MUCH DAMAGE TO DETERMINE THE FIRE'S CAUSE. BMW NA CALLED TO REPORT THE RESULT NOT THEIR INVESTIGATION AND SAY THAT NO WRITTEN REPORT WAS AVAILABLE, ONLY THE VERBAL VERBAL FONECON.
Mfg Campaign: 11399787
Recall Date: Mar 8, 2021
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