Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 21, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330i, 330i xDrive, M340i, M3, and 330e xDrive vehicles. The bolt securing the seat belt assembly to the frame was not tightened to specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 28, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 18, 2020
Consumer Complaints
6 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Corrective Action:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Additional Notes:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Mfg Campaign: 11590355
Recall Date: May 23, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Corrective Action:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Additional Notes:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Mfg Campaign: 11590355
Recall Date: May 23, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Corrective Action:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Additional Notes:
On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.
Mfg Campaign: 11590355
Recall Date: May 23, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Corrective Action:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Additional Notes:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Mfg Campaign: 11444952
Recall Date: Dec 25, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Corrective Action:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Additional Notes:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Mfg Campaign: 11444952
Recall Date: Dec 25, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Corrective Action:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Additional Notes:
In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.
Mfg Campaign: 11444952
Recall Date: Dec 25, 2021
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