Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 20, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
9 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 BMW 330E. The contact stated that while driving at an undisclosed speed, there was an abnormal squealing sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 BMW 330E. The contact stated that while driving at an undisclosed speed, there was an abnormal squealing sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 BMW 330E. The contact stated that while driving at an undisclosed speed, there was an abnormal squealing sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Mfg Campaign: 11648186
Recall Date: Mar 13, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Corrective Action:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Additional Notes:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Mfg Campaign: 11635124
Recall Date: Jan 9, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Corrective Action:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Additional Notes:
The contact owns a 2018 BMW 330E. The contact stated while driving at 60 MPH, the vehicle hesitated, stalled, and restarted independently. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The failure mileage was 103,000.
Mfg Campaign: 11635124
Recall Date: Jan 9, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Unknown - I returned from a work related trip out of the country, started my vehicle and coolant was pouring everywhere. BMW stated there's a recall coming out but have not seen one since the repair in April which was over a thousand USD.
Corrective Action:
Unknown - I returned from a work related trip out of the country, started my vehicle and coolant was pouring everywhere. BMW stated there's a recall coming out but have not seen one since the repair in April which was over a thousand USD.
Additional Notes:
Unknown - I returned from a work related trip out of the country, started my vehicle and coolant was pouring everywhere. BMW stated there's a recall coming out but have not seen one since the repair in April which was over a thousand USD.
Mfg Campaign: 11470503
Recall Date: Jun 22, 2022
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Corrective Action:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Additional Notes:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Mfg Campaign: 11448905
Recall Date: Jan 25, 2022
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Corrective Action:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Additional Notes:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Mfg Campaign: 11448905
Recall Date: Jan 25, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Corrective Action:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Additional Notes:
In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?
Mfg Campaign: 11448905
Recall Date: Jan 25, 2022
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Corrective Action:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Additional Notes:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Mfg Campaign: 11298636
Recall Date: Jan 11, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Corrective Action:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Additional Notes:
CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.
Mfg Campaign: 11298636
Recall Date: Jan 11, 2020
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