Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Big Tex Trailer Manufacturing, Inc.
Safety Issue:
Big Tex Trailer Manufacturing, Inc. (Big Tex Trailer) is recalling certain 2003-2022 16GN trailers. The spare tire mount allows the spare tire to vibrate, which can cause the joint between the spare tire mount and the trailer to fatigue and eventually fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 11, 2022
Consumer Complaints
1 ComplaintBig Tex Trailer Manufacturing, Inc.
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2023 Big Tex Utility Trailer. The contact stated that the unloaded trailer was being towed by a 2018 Forest River Forester RV built on a 2017 Ford E-450 Chassis. The contact stated while driving and releasing the accelerator pedal, the vehicle began to roll, however, the trailer brakes failed to respond upon engaging the brake controller. The trailer was taken to the dealer, where an electrical tester was used to diagnose, but no issues were found. The contact stated that the electrical tester was not adequate for the diagnostics tests because the trailer was equipped with drum brakes; therefore, the electrical tester could not detect a mechanical failure. The vehicle was then taken to an independent mechanic, who inspected the trailer brakes and informed the contact that the trailer brakes did not have self-adjustment capability, as advertised by the manufacturer, and the brakes needed to be adjusted manually. The mechanic manually adjusted the brakes and informed the contact that he needed to manually adjust the brakes as needed. The trailer was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1.
Corrective Action:
The contact owns a 2023 Big Tex Utility Trailer. The contact stated that the unloaded trailer was being towed by a 2018 Forest River Forester RV built on a 2017 Ford E-450 Chassis. The contact stated while driving and releasing the accelerator pedal, the vehicle began to roll, however, the trailer brakes failed to respond upon engaging the brake controller. The trailer was taken to the dealer, where an electrical tester was used to diagnose, but no issues were found. The contact stated that the electrical tester was not adequate for the diagnostics tests because the trailer was equipped with drum brakes; therefore, the electrical tester could not detect a mechanical failure. The vehicle was then taken to an independent mechanic, who inspected the trailer brakes and informed the contact that the trailer brakes did not have self-adjustment capability, as advertised by the manufacturer, and the brakes needed to be adjusted manually. The mechanic manually adjusted the brakes and informed the contact that he needed to manually adjust the brakes as needed. The trailer was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1.
Additional Notes:
The contact owns a 2023 Big Tex Utility Trailer. The contact stated that the unloaded trailer was being towed by a 2018 Forest River Forester RV built on a 2017 Ford E-450 Chassis. The contact stated while driving and releasing the accelerator pedal, the vehicle began to roll, however, the trailer brakes failed to respond upon engaging the brake controller. The trailer was taken to the dealer, where an electrical tester was used to diagnose, but no issues were found. The contact stated that the electrical tester was not adequate for the diagnostics tests because the trailer was equipped with drum brakes; therefore, the electrical tester could not detect a mechanical failure. The vehicle was then taken to an independent mechanic, who inspected the trailer brakes and informed the contact that the trailer brakes did not have self-adjustment capability, as advertised by the manufacturer, and the brakes needed to be adjusted manually. The mechanic manually adjusted the brakes and informed the contact that he needed to manually adjust the brakes as needed. The trailer was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1.
Mfg Campaign: 11531429
Recall Date: Jul 10, 2023
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