BENTLEY BENTAYGA 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bentley Motors, Inc.
NHTSA Campaign: 23V592000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Aug 23, 2023
Safety Issue:

Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BENTLEY dealer to schedule your FREE recall repair.
Manufacturer: BENTLEY
Mfg Campaign: RE23/19
Notice Date: Oct 20, 2023
Recall Date: Aug 23, 2023
Bentley Motors, Inc.
NHTSA Campaign: 20V154000 SAFETY RECALL
281 Vehicles Affected
Recall Date: Mar 18, 2020
Safety Issue:

Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles equipped with third-row seats. The third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Potential Risk:
If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
FREE Recall Solution:
Bentley will notify owners, and dealers will replace the upper seat belt attachment bolt, free of charge. The recall began May 20, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BENTLEY dealer to schedule your FREE recall repair.
Manufacturer: BENTLEY
Mfg Campaign: RE20/06
Notice Date: May 20, 2020
Recall Date: Mar 18, 2020
Bentley Motors, Inc.
NHTSA Campaign: 20V092000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Feb 17, 2020
Safety Issue:

Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Potential Risk:
An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
FREE Recall Solution:
Bentley will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began April 10, 2020. All vehicles (4) have been remedied as of October 29, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BENTLEY dealer to schedule your FREE recall repair.
Manufacturer: BENTLEY
Mfg Campaign: RE20/04
Notice Date: Apr 10, 2020
Recall Date: Feb 17, 2020
Bentley Motors, Inc.
NHTSA Campaign: 18V632000 SAFETY RECALL
12 Vehicles Affected
Recall Date: Sep 14, 2018
Safety Issue:

Bentley Motors, Inc. (Bentley) is recalling certain 2018 Bentley Mulsanne and 2018 Bentayga vehicles. When reverse gear has been selected, the rearview camera display may be obstructed or may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
If the full camera view is obstructed or delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
FREE Recall Solution:
Bentley will notify owners, and dealers will reprogram the software in the infotainment system, free of charge. The recall began October 19, 2018. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE 18/11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BENTLEY dealer to schedule your FREE recall repair.
Manufacturer: BENTLEY
Mfg Campaign: RE 18/11
Notice Date: Oct 19, 2018
Recall Date: Sep 14, 2018

Consumer Complaints

1 Complaint
Bentley Motors, Inc.
Campaign: 11511458 Other
Mar 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..

Corrective Action:

On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..

Additional Notes:

On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..

Manufacturer: BENTLEY
Mfg Campaign: 11511458
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
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