Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bentley Motors, Inc.
Safety Issue:
Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RE23/19
Recall Date: Aug 23, 2023
Bentley Motors, Inc.
Safety Issue:
Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles equipped with third-row seats. The third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RE20/06
Recall Date: Mar 18, 2020
Bentley Motors, Inc.
Safety Issue:
Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RE20/04
Recall Date: Feb 17, 2020
Bentley Motors, Inc.
Safety Issue:
Bentley Motors, Inc. (Bentley) is recalling certain 2018 Bentley Mulsanne and 2018 Bentayga vehicles. When reverse gear has been selected, the rearview camera display may be obstructed or may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RE 18/11
Recall Date: Sep 14, 2018
Consumer Complaints
1 ComplaintBentley Motors, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..
Corrective Action:
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..
Additional Notes:
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..
Mfg Campaign: 11511458
Recall Date: Mar 12, 2023
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