Complaints & Recalls
Consumer Complaints
2 ComplaintsBabyark Inc
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Corrective Action:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Additional Notes:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Mfg Campaign: 11669462
Recall Date: Jun 26, 2025
Babyark Inc
Defect Description:
Other/I am not sure
Potential Consequences:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Corrective Action:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Additional Notes:
I ordered and a received a babyark classic convertible seat. While installing the seat the rebound bar would not lock into place and actually ended up breaking the tensioner for the seat belt. I contacted the manufacturer who sent me a new one and we were able to use that one for about 4 months before the same thing happened and the manufacturer confirmed that the rebound bar would fail in an accident if the seat belt tensioner was broken. They then provided a different seat that has worked but my concern is a normal parent may not notice the broken tensioner which would cause the rebound bar to fail in an accident.
Mfg Campaign: 11669462
Recall Date: Jun 26, 2025
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