audi rs5 Problems

audi rs5 2013 Complaints

SERVICE BRAKES

the rs5 had a very bed problem with the breaks. when i was using the breaks the car was shacking, especially when i used the break at the speed of 75/80 mph. the car was unsafe and to stop completely the car i had to go out of the street. on november 2013 i left the rs a5 at the dealer in greensboro. on the afternoon i was contacted by an advisor of the audi service in greensboro. this advisor told me that my car needed new pads and new rotor and that these parts supposes to come from germany and the wait to have this parts was 2 weeks. the service advisor told me that during these 2 weeks i could drive my car. when i told him that the problem with the breaks was very bed especially at 80 mph he answers me back that the speed limit is 65 mph. when i went to pick my car up from the dealer in greensboro and when i told the service advisor that driving over the speed limit was my problem and that the car is supposed to handled higher speed than 80 mph he was very unpolite and he trough the document of my car on the desk. when i told him that he had to be polite with customers he told me ¿*** you¿. my reaction wasn¿t really polite and he told me again ¿*** you¿ and he was intimidating me. only the intervention of the manager of the service at the location stopped him. after this issue flow audi of greensboro (nc) changed the front rotors and pads, 2 weeks waiting. in february 2014, after only 2000 miles, the car had the same problems and the service manager at audi told me that the back rotors and pads needed to be changed. after the second replacement, on march 2013, the problem wasn't solved and i went again to the audi dealer service, i also wrote several time to the audi customer service. at the end of march the manager of the audi service in greensboro told me that the problem with my car was normal.

Reported in: HIGH POINT NC || Crash: N || VIN #: WUAC6AFH6DN