Complaints & Recalls
Consumer Complaints
1 ComplaintAston Martin The Americas
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I'VE HAD IN THE PAST A 2009 V8 VANTAGE (VIN (XXXXX)) WHICH TAIL LIGHTS ALLOWED CONDENSATION IN THEM AND EVENTUALLY FAILED , A 2015 V8GT VANTAGE (VIN (XXXXX)) IN WHICH THE RIGHT TAIL LIGHT HAD CONDENSATION - REPLACED UNDER WARRANTY, AND A 2015 V12S VANTAGE (VIN (XXXXX)) WHO HAD A TAIL LIGHT CONDENSATION AND BOTH HEADLIGHTS FAIL WHEN I OWNED IT. I RECENTLY PURCHASED A 2017 V12S VANTAGE (VIN ENTERED PREVIOUSLY) - BRAND NEW A FEW MONTHS AGO - BOTH REAR TAIL LIGHTS HAVE CONDENSATION. THE ISSUE IS THAT ANY WATER IN THE TAIL LIGHTS EVENTUALLY DESTROYS THE LED CIRCUIT BOARDS AND THEN THERE ARE NO TAIL LIGHTS. THE ONLY VANTAGE I'VE OWNED THAT DID NOT HAVE THIS PROBLEM WAS A 2007. THIS IS A WELL KNOWN PROBLEM, AND A SAFETY PROBLEM AS WELL AS WHEN NOT UNDER WARRANTY AN EXTREMELY EXPENSIVE FIX. IT SHOULD HAVE BEEN A RECALL A LONG TIME AGO. PICTURES ARE FROM MY CURRENT CAR. I DID NOT EVEN HAVE THE CAR A WEEK, BEFORE THE ISSUE STARTED UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I'VE HAD IN THE PAST A 2009 V8 VANTAGE (VIN (XXXXX)) WHICH TAIL LIGHTS ALLOWED CONDENSATION IN THEM AND EVENTUALLY FAILED , A 2015 V8GT VANTAGE (VIN (XXXXX)) IN WHICH THE RIGHT TAIL LIGHT HAD CONDENSATION - REPLACED UNDER WARRANTY, AND A 2015 V12S VANTAGE (VIN (XXXXX)) WHO HAD A TAIL LIGHT CONDENSATION AND BOTH HEADLIGHTS FAIL WHEN I OWNED IT. I RECENTLY PURCHASED A 2017 V12S VANTAGE (VIN ENTERED PREVIOUSLY) - BRAND NEW A FEW MONTHS AGO - BOTH REAR TAIL LIGHTS HAVE CONDENSATION. THE ISSUE IS THAT ANY WATER IN THE TAIL LIGHTS EVENTUALLY DESTROYS THE LED CIRCUIT BOARDS AND THEN THERE ARE NO TAIL LIGHTS. THE ONLY VANTAGE I'VE OWNED THAT DID NOT HAVE THIS PROBLEM WAS A 2007. THIS IS A WELL KNOWN PROBLEM, AND A SAFETY PROBLEM AS WELL AS WHEN NOT UNDER WARRANTY AN EXTREMELY EXPENSIVE FIX. IT SHOULD HAVE BEEN A RECALL A LONG TIME AGO. PICTURES ARE FROM MY CURRENT CAR. I DID NOT EVEN HAVE THE CAR A WEEK, BEFORE THE ISSUE STARTED UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I'VE HAD IN THE PAST A 2009 V8 VANTAGE (VIN (XXXXX)) WHICH TAIL LIGHTS ALLOWED CONDENSATION IN THEM AND EVENTUALLY FAILED , A 2015 V8GT VANTAGE (VIN (XXXXX)) IN WHICH THE RIGHT TAIL LIGHT HAD CONDENSATION - REPLACED UNDER WARRANTY, AND A 2015 V12S VANTAGE (VIN (XXXXX)) WHO HAD A TAIL LIGHT CONDENSATION AND BOTH HEADLIGHTS FAIL WHEN I OWNED IT. I RECENTLY PURCHASED A 2017 V12S VANTAGE (VIN ENTERED PREVIOUSLY) - BRAND NEW A FEW MONTHS AGO - BOTH REAR TAIL LIGHTS HAVE CONDENSATION. THE ISSUE IS THAT ANY WATER IN THE TAIL LIGHTS EVENTUALLY DESTROYS THE LED CIRCUIT BOARDS AND THEN THERE ARE NO TAIL LIGHTS. THE ONLY VANTAGE I'VE OWNED THAT DID NOT HAVE THIS PROBLEM WAS A 2007. THIS IS A WELL KNOWN PROBLEM, AND A SAFETY PROBLEM AS WELL AS WHEN NOT UNDER WARRANTY AN EXTREMELY EXPENSIVE FIX. IT SHOULD HAVE BEEN A RECALL A LONG TIME AGO. PICTURES ARE FROM MY CURRENT CAR. I DID NOT EVEN HAVE THE CAR A WEEK, BEFORE THE ISSUE STARTED UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11222364
Recall Date: Jun 25, 2019
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