Complaints & Recalls
Consumer Complaints
1 ComplaintPiaggio Group Americas, Inc.
Defect Description:
ENGINE
Potential Consequences:
The motorcycle overheats to temperatures in excess of 250°f after being stuck in traffick for less than 10 minutes. the amount of heat under the gas tank is pretty scary. The warning lights go on but in order to avoid being burned you need to pull over and get off the motorcycle. Its a brand new $26,000 motorcycle with apparently a known issue with the radiator as well as the mix of fluid in the radiator. That's according to the dealer although i'm not getting straight answers from the Aprilia's headquarters in North America located in NYC (212) 380-4400. Over the last 3 weeks i've spoken to Aprilia 3 times and each time they tell me they're going to call me back but i never receive a call. The dealership in Charlotte NC, Team Charlotte Motorsports (704) 394-7301 says they can't get anywhere with the manufacturer either. Yet i counted no less than two of the same make and model that they're trying to sell knowing full well of the potential issue here. I really think you need to halt the sales of these motorcycles before someone gets hurt. any help here would be appreciated
Corrective Action:
The motorcycle overheats to temperatures in excess of 250°f after being stuck in traffick for less than 10 minutes. the amount of heat under the gas tank is pretty scary. The warning lights go on but in order to avoid being burned you need to pull over and get off the motorcycle. Its a brand new $26,000 motorcycle with apparently a known issue with the radiator as well as the mix of fluid in the radiator. That's according to the dealer although i'm not getting straight answers from the Aprilia's headquarters in North America located in NYC (212) 380-4400. Over the last 3 weeks i've spoken to Aprilia 3 times and each time they tell me they're going to call me back but i never receive a call. The dealership in Charlotte NC, Team Charlotte Motorsports (704) 394-7301 says they can't get anywhere with the manufacturer either. Yet i counted no less than two of the same make and model that they're trying to sell knowing full well of the potential issue here. I really think you need to halt the sales of these motorcycles before someone gets hurt. any help here would be appreciated
Additional Notes:
The motorcycle overheats to temperatures in excess of 250°f after being stuck in traffick for less than 10 minutes. the amount of heat under the gas tank is pretty scary. The warning lights go on but in order to avoid being burned you need to pull over and get off the motorcycle. Its a brand new $26,000 motorcycle with apparently a known issue with the radiator as well as the mix of fluid in the radiator. That's according to the dealer although i'm not getting straight answers from the Aprilia's headquarters in North America located in NYC (212) 380-4400. Over the last 3 weeks i've spoken to Aprilia 3 times and each time they tell me they're going to call me back but i never receive a call. The dealership in Charlotte NC, Team Charlotte Motorsports (704) 394-7301 says they can't get anywhere with the manufacturer either. Yet i counted no less than two of the same make and model that they're trying to sell knowing full well of the potential issue here. I really think you need to halt the sales of these motorcycles before someone gets hurt. any help here would be appreciated
Mfg Campaign: 11512280
Recall Date: Mar 16, 2023
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