Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2016-2023 American Coach American Eagle motorhomes. Turbulence may loosen or break the rear air deflector mounting bracket hardware.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 231205REV
Recall Date: Dec 8, 2023
Consumer Complaints
3 ComplaintsRev Recreation Group
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Corrective Action:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Additional Notes:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Mfg Campaign: 11437708
Recall Date: Oct 21, 2021
Rev Recreation Group
Defect Description:
STEERING
Potential Consequences:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Corrective Action:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Additional Notes:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Mfg Campaign: 11437708
Recall Date: Oct 21, 2021
Rev Recreation Group
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Corrective Action:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Additional Notes:
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Mfg Campaign: 11437708
Recall Date: Oct 21, 2021
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