Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Alfa Romeo Tonale and Dodge Hornet vehicles. The display module may not show the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 13C, 38C
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Dodge Hornet and Alfa Romeo Tonale vehicles. The brake pedal may collapse and cause a loss of brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B7B
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Dodge Hornet and Alfa Romeo Tonale vehicles. The manufacturer label is missing the tire rim and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 32B
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28B
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale Plug-In Hybrid vehicles. The pedestrian alert siren may be missing or disconnected and fail to alert pedestrians when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B5A
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Alfa Romeo Tonale and 2023-2024 Dodge Hornet plug-in hybrid electric vehicles. The 12-volt battery positive cable and/or high voltage connector cable may not be tightened properly, which can overheat the electrical connections and result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 98A
Recall Date: Sep 7, 2023
Consumer Complaints
12 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal was abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact stated that there was a shuddering sound coming from the brakes. There was no warning light illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 23,000.
Corrective Action:
The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal was abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact stated that there was a shuddering sound coming from the brakes. There was no warning light illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 23,000.
Additional Notes:
The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal was abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact stated that there was a shuddering sound coming from the brakes. There was no warning light illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 23,000.
Mfg Campaign: 11658266
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Corrective Action:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Additional Notes:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Mfg Campaign: 11631708
Recall Date: Dec 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Corrective Action:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Additional Notes:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Mfg Campaign: 11631708
Recall Date: Dec 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Corrective Action:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Additional Notes:
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting a tree and drove off the paved area of the parking lot, into a hedge, and continued into the swale separating the street from the parking lot. There was a FORD F-250 XLT parked on the swale perpendicular to the parking lot. I hit the F-250 on the front passenger door with enough force to move the front end of the truck almost 2 ft., even though the truck was less than 10 ft in front of my car. The collision with the F-250 is what stopped my vehicle’s acceleration and forward movement. During the accident the brake pedal was actually accelerating the vehicle. I was not hurt due to the confined area in which the accident occurred. The vehicle sustained severe damage and was towed to the dealer collision center. I contacted the manufacturer (Stellantis, Alfa Romeo) and filed a claim. They sent BOSCH to retrieve the EDR data. Stellantis is claiming the crash was not their responsibility but have refused to share the EDR data/report or cooperate in any way. They told me to have my insurance pay to fix the car and continue to drive it. If the vehicle malfunctions again I may die or kill someone. I have contacted over a dozen attorneys, but since I was not injured, they are not interested in taking my case. The proximity sensors did not alert, the collision avoidance system, and autonomous braking did not engage or even give a warning. Stellatis (manufacturer), Rick Case Fiat (Dealer), Rick Case Honda Collision (Repair shop), BOSCH (EDR data collector), and Allstate (my insurance) are all aware and yet will put the car back on the street.
Mfg Campaign: 11631708
Recall Date: Dec 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Corrective Action:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Additional Notes:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Mfg Campaign: 11620581
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Corrective Action:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Additional Notes:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Mfg Campaign: 11620581
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Corrective Action:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Additional Notes:
At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.
Mfg Campaign: 11620581
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Automatic emergency braking randomly engaged braking the vehicle while traveling 75 miles per hour on an interstate highway. I had moved into the left lane to pass a semi. I moved over with plenty of space between me and the semi and was next to the semi cab when my vehicle started beeping, flashing BRAKE on the dash, and then started to brake hard. I was able to slam my foot on the gas pedal and override the braking. There were no vehicles in front of me on the road for quite a distance. Luckily there was no car behind me to rear end me and I did not lose control and swerve into the median on my left or into the semi on my right. I have taken the vehicle to the dealership, who was not able to find any issue. I have also logged a case with Alfa Romeo support (case number can be provided if needed). Alfa Romeo customer support was not helpful in any way and has closed my case with no resolution to the issue. I feel this is a major safety issue and I am afraid to drive my vehicle at higher speeds for fear it will autonomously brake for no reason and cause an accident.
Corrective Action:
Automatic emergency braking randomly engaged braking the vehicle while traveling 75 miles per hour on an interstate highway. I had moved into the left lane to pass a semi. I moved over with plenty of space between me and the semi and was next to the semi cab when my vehicle started beeping, flashing BRAKE on the dash, and then started to brake hard. I was able to slam my foot on the gas pedal and override the braking. There were no vehicles in front of me on the road for quite a distance. Luckily there was no car behind me to rear end me and I did not lose control and swerve into the median on my left or into the semi on my right. I have taken the vehicle to the dealership, who was not able to find any issue. I have also logged a case with Alfa Romeo support (case number can be provided if needed). Alfa Romeo customer support was not helpful in any way and has closed my case with no resolution to the issue. I feel this is a major safety issue and I am afraid to drive my vehicle at higher speeds for fear it will autonomously brake for no reason and cause an accident.
Additional Notes:
Automatic emergency braking randomly engaged braking the vehicle while traveling 75 miles per hour on an interstate highway. I had moved into the left lane to pass a semi. I moved over with plenty of space between me and the semi and was next to the semi cab when my vehicle started beeping, flashing BRAKE on the dash, and then started to brake hard. I was able to slam my foot on the gas pedal and override the braking. There were no vehicles in front of me on the road for quite a distance. Luckily there was no car behind me to rear end me and I did not lose control and swerve into the median on my left or into the semi on my right. I have taken the vehicle to the dealership, who was not able to find any issue. I have also logged a case with Alfa Romeo support (case number can be provided if needed). Alfa Romeo customer support was not helpful in any way and has closed my case with no resolution to the issue. I feel this is a major safety issue and I am afraid to drive my vehicle at higher speeds for fear it will autonomously brake for no reason and cause an accident.
Mfg Campaign: 11572812
Recall Date: Feb 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572646
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572646
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572646
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The lower bolt attaching the left rear brake caliper fell out at about 1400 miles.
Corrective Action:
The lower bolt attaching the left rear brake caliper fell out at about 1400 miles.
Additional Notes:
The lower bolt attaching the left rear brake caliper fell out at about 1400 miles.
Mfg Campaign: 11549586
Recall Date: Oct 12, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury