Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Alfa Romeo Stelvio, and Alfa Romeo Giulia vehicles. The fuel line sensor housing may crack and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y91
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Alfa Romeo Stelvio and 2020-2021 Alfa Romeo Giulia vehicles. Hard braking may cause the Anti-Lock Brake System (ABS) Hydraulic Control Unit (HCU) rotor shaft to separate, a reduction of braking assist, and a loss of ABS.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y24
Recall Date: May 4, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Alfa Romeo Stelvio vehicles. An improperly crimped clamp may allow the side curtain air bag cushion and inflator to separate, causing an incomplete deployment or preventing the deployment of the air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y15
Recall Date: Mar 30, 2021
Consumer Complaints
6 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant leaked into the air conduits, from the heater core, causing a midst and smoke of hazardous vapors be deployed into the cabin. Current odometer reading is 60,289.
Corrective Action:
Coolant leaked into the air conduits, from the heater core, causing a midst and smoke of hazardous vapors be deployed into the cabin. Current odometer reading is 60,289.
Additional Notes:
Coolant leaked into the air conduits, from the heater core, causing a midst and smoke of hazardous vapors be deployed into the cabin. Current odometer reading is 60,289.
Mfg Campaign: 11648733
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Corrective Action:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Additional Notes:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Mfg Campaign: 11557902
Recall Date: Dec 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Corrective Action:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Additional Notes:
The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.
Mfg Campaign: 11557902
Recall Date: Dec 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery shuts off the main screen making it difficult to navigate. The battery doesn't get charged adequately and that affects the electronic displays. This flaw could affect GPS, navigation as well as other essential electronic components.
Corrective Action:
The battery shuts off the main screen making it difficult to navigate. The battery doesn't get charged adequately and that affects the electronic displays. This flaw could affect GPS, navigation as well as other essential electronic components.
Additional Notes:
The battery shuts off the main screen making it difficult to navigate. The battery doesn't get charged adequately and that affects the electronic displays. This flaw could affect GPS, navigation as well as other essential electronic components.
Mfg Campaign: 11535092
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Corrective Action:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Additional Notes:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Mfg Campaign: 11438167
Recall Date: Oct 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Corrective Action:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Additional Notes:
As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.
Mfg Campaign: 11438167
Recall Date: Oct 26, 2021
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