Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Alfa Romeo Giulia and Alfa Romeo Stelvio vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: E0B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68A
Recall Date: May 30, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Alfa Romeo Stelvio and 2020-2021 Alfa Romeo Giulia vehicles. Hard braking may cause the Anti-Lock Brake System (ABS) Hydraulic Control Unit (HCU) rotor shaft to separate, a reduction of braking assist, and a loss of ABS.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y24
Recall Date: May 4, 2021
Chrysler (fca Us Llc)
Safety Issue:
Alfa Romeo (FCA US LLC) is recalling certain 2018-2019 Giulia and Stelvio vehicles. The Body Control Module (BCM) may indicate an inaccurate fuel level that displays higher than the actual amount.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V84
Recall Date: Jul 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Alfa Romeo) is recalling certain 2018-2019 Alfa Romeo Stelvio and 2017-2019 Giulia vehicles. The Brake System Module (BSM) software may prevent the driver from disabling the Adaptive Cruise Control (ACC) after the traction control system detects a specific wheel slip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V27
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Alfa Romeo Stelvio Quadrifoglio vehicles. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U99
Recall Date: Sep 14, 2018
Consumer Complaints
15 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Corrective Action:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Additional Notes:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Mfg Campaign: 11665540
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Corrective Action:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Additional Notes:
A corroded faulty ground strap under the car, which is connected to the transmission caused the engine wiring harness to overload a smaller ground wire in the wheel well, then continued to melt other sections of the main engine wiring harness when trying to start the car. This is only a $200 part, but caused $6k+ of damages calling for a labor intensive job of replacing the entire engine wiring harness. The manufacturer does not provide any information on this to the owner as a maintenance issue or something to keep an eye on to prevent this issue. It's obviously a defect.
Mfg Campaign: 11665540
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Sensors for engine turned on and brakes.
Corrective Action:
Sensors for engine turned on and brakes.
Additional Notes:
Sensors for engine turned on and brakes.
Mfg Campaign: 11662393
Recall Date: May 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sensors for engine turned on and brakes.
Corrective Action:
Sensors for engine turned on and brakes.
Additional Notes:
Sensors for engine turned on and brakes.
Mfg Campaign: 11662393
Recall Date: May 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sensors for engine turned on and brakes.
Corrective Action:
Sensors for engine turned on and brakes.
Additional Notes:
Sensors for engine turned on and brakes.
Mfg Campaign: 11662393
Recall Date: May 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello i was driving this morning with my alfa rimeo stelvio on freeway going 65 approximately and just heard explosion like granate or gun shot wich triger my anxiety and ptsd i have trauma from war back home when i was kid i stoped and was looking what happen and heard noise from outside and figured that was sun roof just ecploded randomly i dont knkw is there any legal action or anything becouse this is not right at all and looking onkine a lot ppl complain about that issue
Corrective Action:
Hello i was driving this morning with my alfa rimeo stelvio on freeway going 65 approximately and just heard explosion like granate or gun shot wich triger my anxiety and ptsd i have trauma from war back home when i was kid i stoped and was looking what happen and heard noise from outside and figured that was sun roof just ecploded randomly i dont knkw is there any legal action or anything becouse this is not right at all and looking onkine a lot ppl complain about that issue
Additional Notes:
Hello i was driving this morning with my alfa rimeo stelvio on freeway going 65 approximately and just heard explosion like granate or gun shot wich triger my anxiety and ptsd i have trauma from war back home when i was kid i stoped and was looking what happen and heard noise from outside and figured that was sun roof just ecploded randomly i dont knkw is there any legal action or anything becouse this is not right at all and looking onkine a lot ppl complain about that issue
Mfg Campaign: 11624482
Recall Date: Nov 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine cooling hose is failing and may be made of similar materials under the same recall as the Stelvio Qudrofiligo NHTSA CAMPAIGN ID Number: 18V635000. Mine has a leak which can cause a loss of coolant and cause a crash. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Corrective Action:
The engine cooling hose is failing and may be made of similar materials under the same recall as the Stelvio Qudrofiligo NHTSA CAMPAIGN ID Number: 18V635000. Mine has a leak which can cause a loss of coolant and cause a crash. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Additional Notes:
The engine cooling hose is failing and may be made of similar materials under the same recall as the Stelvio Qudrofiligo NHTSA CAMPAIGN ID Number: 18V635000. Mine has a leak which can cause a loss of coolant and cause a crash. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Mfg Campaign: 11614719
Recall Date: Sep 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Alfa Romeo Stelvio. The contact stated while driving approximately 35 MPH, the engine seized without warning. The vehicle was towed to the local dealer, where it was diagnosed that coolant had entered the engine. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V635000 (Engine and Engine Cooling). The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2019 Alfa Romeo Stelvio. The contact stated while driving approximately 35 MPH, the engine seized without warning. The vehicle was towed to the local dealer, where it was diagnosed that coolant had entered the engine. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V635000 (Engine and Engine Cooling). The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2019 Alfa Romeo Stelvio. The contact stated while driving approximately 35 MPH, the engine seized without warning. The vehicle was towed to the local dealer, where it was diagnosed that coolant had entered the engine. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V635000 (Engine and Engine Cooling). The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 45,000.
Mfg Campaign: 11544338
Recall Date: Sep 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the highway at 60mph, my sunroof exploded very unexpectedly and very loudly. It shattered along the front and sides but not anywhere at the center. Sunroof was closed and had only been used 1 time in the month I had the vehicle. Nothing hit me as no vehicles were anywhere near. The dealership managment is saying it had to be caused externally yet their own technicians said it was defective.
Corrective Action:
Driving on the highway at 60mph, my sunroof exploded very unexpectedly and very loudly. It shattered along the front and sides but not anywhere at the center. Sunroof was closed and had only been used 1 time in the month I had the vehicle. Nothing hit me as no vehicles were anywhere near. The dealership managment is saying it had to be caused externally yet their own technicians said it was defective.
Additional Notes:
Driving on the highway at 60mph, my sunroof exploded very unexpectedly and very loudly. It shattered along the front and sides but not anywhere at the center. Sunroof was closed and had only been used 1 time in the month I had the vehicle. Nothing hit me as no vehicles were anywhere near. The dealership managment is saying it had to be caused externally yet their own technicians said it was defective.
Mfg Campaign: 11437536
Recall Date: Oct 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 ALFA ROMEO STELVIO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE HAD AN OIL CHANGE. AFTER LEAVING THE INDEPENDENT MECHANIC, THE CONTACT WAS DRIVING AT 65 MPH APPROACHING AN INTERSECTION, THE ANI-COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKE PEDAL WHICH FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO DEPRESS CAUSING THE CONTACT TO CRASH INTO THE VEHICLE LOCATED IN FRONT OF HER VEHICLE. NO AIR BAGS DEPLOYED. NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AS THE VEHICLE WAS ASSISTED FOR DAMAGES WITH THE CONTACT INSURANCE COMPANY. TO VEHICLE THEN WAS TOWED TO HER RESIDENTS AND THEN TOWED AGAIN TO ALFA ROMEO OF WESTBURY 928 JERICHO TPKE, WESTBURY, NY 11590 (888) 411-8719 WHERE IT WAS AWAITING REPAIR OPTIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STARTED AN INVESTIGATION HOWEVER WAS UNABLE TO DUPLICATE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.*LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 ALFA ROMEO STELVIO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE HAD AN OIL CHANGE. AFTER LEAVING THE INDEPENDENT MECHANIC, THE CONTACT WAS DRIVING AT 65 MPH APPROACHING AN INTERSECTION, THE ANI-COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKE PEDAL WHICH FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO DEPRESS CAUSING THE CONTACT TO CRASH INTO THE VEHICLE LOCATED IN FRONT OF HER VEHICLE. NO AIR BAGS DEPLOYED. NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AS THE VEHICLE WAS ASSISTED FOR DAMAGES WITH THE CONTACT INSURANCE COMPANY. TO VEHICLE THEN WAS TOWED TO HER RESIDENTS AND THEN TOWED AGAIN TO ALFA ROMEO OF WESTBURY 928 JERICHO TPKE, WESTBURY, NY 11590 (888) 411-8719 WHERE IT WAS AWAITING REPAIR OPTIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STARTED AN INVESTIGATION HOWEVER WAS UNABLE TO DUPLICATE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.*LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 ALFA ROMEO STELVIO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE HAD AN OIL CHANGE. AFTER LEAVING THE INDEPENDENT MECHANIC, THE CONTACT WAS DRIVING AT 65 MPH APPROACHING AN INTERSECTION, THE ANI-COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKE PEDAL WHICH FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO DEPRESS CAUSING THE CONTACT TO CRASH INTO THE VEHICLE LOCATED IN FRONT OF HER VEHICLE. NO AIR BAGS DEPLOYED. NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AS THE VEHICLE WAS ASSISTED FOR DAMAGES WITH THE CONTACT INSURANCE COMPANY. TO VEHICLE THEN WAS TOWED TO HER RESIDENTS AND THEN TOWED AGAIN TO ALFA ROMEO OF WESTBURY 928 JERICHO TPKE, WESTBURY, NY 11590 (888) 411-8719 WHERE IT WAS AWAITING REPAIR OPTIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STARTED AN INVESTIGATION HOWEVER WAS UNABLE TO DUPLICATE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.*LN*JB
Mfg Campaign: 11397289
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY CAR IN JAN. 2020. ON JUNE 21, 2020, I AWOKE TO MY ALARM GOING OFF. I TRIED TO USE MY KEY FOB TO TURN THAT ALARM OFF AND IT DID. NOT WORK. THE ALARM STOPPED AND I HAD TO USE THE HARD KEY TO ENTER MY CAR. THE CAR WOULD NOT START AND I HAD TO GET A JUMP FROM AAA. THE CAR WAS NEW WITH LESS THAN 3000 MILES ON IT. I TOOK IT TO THE DEALER TO FOR A DIAGNOSTIC AND THEY KEPT IT FOR 5 DAYS. THEY HAD TO REPLACE THE BCM. THE BCM WAS LISTED AS PROBLEM IN PRIOR YEAR VERSIONS OF THIS VEHICLE. THIS APPEARS TO BE A CONTINUING PROBLEM WITH THIS VEHICLE. THE VEHICLE WAS PARKED AND WAS NOT BEING DISTURBED WHEN THE ALARM WENT OFF.
Corrective Action:
I PURCHASED MY CAR IN JAN. 2020. ON JUNE 21, 2020, I AWOKE TO MY ALARM GOING OFF. I TRIED TO USE MY KEY FOB TO TURN THAT ALARM OFF AND IT DID. NOT WORK. THE ALARM STOPPED AND I HAD TO USE THE HARD KEY TO ENTER MY CAR. THE CAR WOULD NOT START AND I HAD TO GET A JUMP FROM AAA. THE CAR WAS NEW WITH LESS THAN 3000 MILES ON IT. I TOOK IT TO THE DEALER TO FOR A DIAGNOSTIC AND THEY KEPT IT FOR 5 DAYS. THEY HAD TO REPLACE THE BCM. THE BCM WAS LISTED AS PROBLEM IN PRIOR YEAR VERSIONS OF THIS VEHICLE. THIS APPEARS TO BE A CONTINUING PROBLEM WITH THIS VEHICLE. THE VEHICLE WAS PARKED AND WAS NOT BEING DISTURBED WHEN THE ALARM WENT OFF.
Additional Notes:
I PURCHASED MY CAR IN JAN. 2020. ON JUNE 21, 2020, I AWOKE TO MY ALARM GOING OFF. I TRIED TO USE MY KEY FOB TO TURN THAT ALARM OFF AND IT DID. NOT WORK. THE ALARM STOPPED AND I HAD TO USE THE HARD KEY TO ENTER MY CAR. THE CAR WOULD NOT START AND I HAD TO GET A JUMP FROM AAA. THE CAR WAS NEW WITH LESS THAN 3000 MILES ON IT. I TOOK IT TO THE DEALER TO FOR A DIAGNOSTIC AND THEY KEPT IT FOR 5 DAYS. THEY HAD TO REPLACE THE BCM. THE BCM WAS LISTED AS PROBLEM IN PRIOR YEAR VERSIONS OF THIS VEHICLE. THIS APPEARS TO BE A CONTINUING PROBLEM WITH THIS VEHICLE. THE VEHICLE WAS PARKED AND WAS NOT BEING DISTURBED WHEN THE ALARM WENT OFF.
Mfg Campaign: 11331758
Recall Date: Jun 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Corrective Action:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Additional Notes:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Mfg Campaign: 11320525
Recall Date: Apr 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Corrective Action:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Additional Notes:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Mfg Campaign: 11320525
Recall Date: Apr 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Corrective Action:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Additional Notes:
WHILE DRIVING ON A HIGHWAY AROUND 3 AM IN DARK ENVIRONMENT, GOING AT 63MPH, THE VEHICLE COMPLETELY SHUT OFF IN LESS THAN 1 SECOND WITH NO WARNING AT ALL. BRAKES FAILED, STEERING FAILED, ENGINE SHUT OFF, ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER STOPPED FUNCTIONING, ALL ELECTRICAL RELATED FUNCTIONS FAILED, HEADLIGHT AND TAILLIGHT SHUT OFF, UNABLE TO TURN ON HAZARD LIGHT. RIGHT AFTER THE COMPLETE FAILURE, I TRIED TO RESTART THE VEHICLE ON THE HIGHWAY WHILE STILL IN MOTION BUT THE VEHICLE WAS COMPLETELY UNRESPONSIVE. THE VEHICLE IS BARELY STEERABLE WITH THE STEERING ASSIST FAIL AND HAD TO SWITCH FROM THE LEFT LANE TO THE RIGHT LANE WITH NO TURN SIGNALS ON, AND HAD TO COAST TO A HIGHWAY EXIT BECAUSE OF THE BRAKES AND ENGINE FAILURE. AFTER STOPPING AT THE EXIT, I WAS UNABLE TO TURN ON THE HAZARDS LIGHT AND ALL DOORS ARE LOCKED EXCEPT THE DRIVER SIDE DOOR, THEN I CALLED ROADSIDE ASSIST FOR HELP, THE VEHICLE WAS THEN TOWED AWAY.
Mfg Campaign: 11320525
Recall Date: Apr 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2019 ALFA ROMEO STELIO. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 19V148000 (FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FERRARI AND MASERATI (525 SOUTH LAKE DESTINY DRIVE, ORLANDO, FL 32810 (407)-667-43000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE CAUSING THE FRONT OF THE VEHICLE TO CRASH INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT HAD A MINOR INJURY TO HIS RIGHT SHOULDER BUT MEDICAL ATTENTION WAS NOT SOUGHT. THE OTHER DRIVER OF THE VEHICLE SUSTAINED UNKNOWN INJURIES AND IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOTALED AND TOWED ON THREE OCCASIONS TO 2 COLLISION CENTERS AND A SALVAGE LOT. THE SAME DEALER WAS CONTACTED ABOUT THE RECALL PARTS THAT WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION WITH CASE NUMBER 58350517. THE FAILURE MILEAGE WAS 3,000. THE PARTS DISTRIBUTION DISCONNECTED.
Corrective Action:
TL* THE CONTACT OWNED A 2019 ALFA ROMEO STELIO. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 19V148000 (FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FERRARI AND MASERATI (525 SOUTH LAKE DESTINY DRIVE, ORLANDO, FL 32810 (407)-667-43000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE CAUSING THE FRONT OF THE VEHICLE TO CRASH INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT HAD A MINOR INJURY TO HIS RIGHT SHOULDER BUT MEDICAL ATTENTION WAS NOT SOUGHT. THE OTHER DRIVER OF THE VEHICLE SUSTAINED UNKNOWN INJURIES AND IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOTALED AND TOWED ON THREE OCCASIONS TO 2 COLLISION CENTERS AND A SALVAGE LOT. THE SAME DEALER WAS CONTACTED ABOUT THE RECALL PARTS THAT WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION WITH CASE NUMBER 58350517. THE FAILURE MILEAGE WAS 3,000. THE PARTS DISTRIBUTION DISCONNECTED.
Additional Notes:
TL* THE CONTACT OWNED A 2019 ALFA ROMEO STELIO. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 19V148000 (FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FERRARI AND MASERATI (525 SOUTH LAKE DESTINY DRIVE, ORLANDO, FL 32810 (407)-667-43000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE CAUSING THE FRONT OF THE VEHICLE TO CRASH INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT HAD A MINOR INJURY TO HIS RIGHT SHOULDER BUT MEDICAL ATTENTION WAS NOT SOUGHT. THE OTHER DRIVER OF THE VEHICLE SUSTAINED UNKNOWN INJURIES AND IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOTALED AND TOWED ON THREE OCCASIONS TO 2 COLLISION CENTERS AND A SALVAGE LOT. THE SAME DEALER WAS CONTACTED ABOUT THE RECALL PARTS THAT WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION WITH CASE NUMBER 58350517. THE FAILURE MILEAGE WAS 3,000. THE PARTS DISTRIBUTION DISCONNECTED.
Mfg Campaign: 11208662
Recall Date: May 20, 2019
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