Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Consumer Complaints
10 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the car all of a sudden the sunroof completely exploded with no rocks hitting it or any other object. The explosion was so loud and unexpected that it caused me to swerve and nearly hit a car to my side and ahead of me. I attempted calling the closest dealership as well as premium care Alfa and they denied the warranty claim when the car was purchased brand new last year in 2024 and has under 15,000 miles. I believe this is a strong safety concern and at this point I would like to not even keep a car that could cause me to get into a fatal accident and while having no support whatsoever from the dealership or Alfa’s support.
Corrective Action:
While driving the car all of a sudden the sunroof completely exploded with no rocks hitting it or any other object. The explosion was so loud and unexpected that it caused me to swerve and nearly hit a car to my side and ahead of me. I attempted calling the closest dealership as well as premium care Alfa and they denied the warranty claim when the car was purchased brand new last year in 2024 and has under 15,000 miles. I believe this is a strong safety concern and at this point I would like to not even keep a car that could cause me to get into a fatal accident and while having no support whatsoever from the dealership or Alfa’s support.
Additional Notes:
While driving the car all of a sudden the sunroof completely exploded with no rocks hitting it or any other object. The explosion was so loud and unexpected that it caused me to swerve and nearly hit a car to my side and ahead of me. I attempted calling the closest dealership as well as premium care Alfa and they denied the warranty claim when the car was purchased brand new last year in 2024 and has under 15,000 miles. I believe this is a strong safety concern and at this point I would like to not even keep a car that could cause me to get into a fatal accident and while having no support whatsoever from the dealership or Alfa’s support.
Mfg Campaign: 11674606
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Corrective Action:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Additional Notes:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Mfg Campaign: 11658168
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Corrective Action:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Additional Notes:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Mfg Campaign: 11658168
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Corrective Action:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Additional Notes:
The forward looking sensors fail. This causes Adaptive Cruise Control with Full Stop and Forward Collision warning lamps to blaze orange. Cruise Control immediately fails and Forward Collision also fails. Although your system above would not allow me to select this Lane Departure Warnings stops working as well. Only the Dealer has inspected the vehicle at this point. The warning lamps do not appear prior to failure these systems fail immediately when warning lamps appear. In addition to the Dealer Repair Notes uploaded here. The dealer has attempted to repair my vehicle 3 times. I have images of the warning lamps that include the miles at each instance.
Mfg Campaign: 11658168
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Alfa Romeo issued a recall for the tire information sticker as it inaccurately reflected the correct tire pressure for the rear tires. The tire pressure listed on the original sticker listed the correct tire pressure lower than required. The low tire pressure resulted in the rear tires failing prematurely and several thousand miles before the front tires. Even though the tires were low, the TPMS did not indicate that the tire pressure was lower than required.
Corrective Action:
Alfa Romeo issued a recall for the tire information sticker as it inaccurately reflected the correct tire pressure for the rear tires. The tire pressure listed on the original sticker listed the correct tire pressure lower than required. The low tire pressure resulted in the rear tires failing prematurely and several thousand miles before the front tires. Even though the tires were low, the TPMS did not indicate that the tire pressure was lower than required.
Additional Notes:
Alfa Romeo issued a recall for the tire information sticker as it inaccurately reflected the correct tire pressure for the rear tires. The tire pressure listed on the original sticker listed the correct tire pressure lower than required. The low tire pressure resulted in the rear tires failing prematurely and several thousand miles before the front tires. Even though the tires were low, the TPMS did not indicate that the tire pressure was lower than required.
Mfg Campaign: 11620306
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Vehicle was issued with the incorrect tire pressure information on the vehicle information sticker. It was recalled by Alfa Romeo as the sticker read the required tire pressure was 35PSI. The new sticker reflects an updated tire pressure of 39 PSI for the rear tires. The low tire pressure caused the rear tires to wear our prematurely and they are now in need of replacement.
Corrective Action:
Vehicle was issued with the incorrect tire pressure information on the vehicle information sticker. It was recalled by Alfa Romeo as the sticker read the required tire pressure was 35PSI. The new sticker reflects an updated tire pressure of 39 PSI for the rear tires. The low tire pressure caused the rear tires to wear our prematurely and they are now in need of replacement.
Additional Notes:
Vehicle was issued with the incorrect tire pressure information on the vehicle information sticker. It was recalled by Alfa Romeo as the sticker read the required tire pressure was 35PSI. The new sticker reflects an updated tire pressure of 39 PSI for the rear tires. The low tire pressure caused the rear tires to wear our prematurely and they are now in need of replacement.
Mfg Campaign: 11613531
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11612741
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer Alfa Romeo Stuart (3980 SE Federal Hwy, Stuart, FL 34997); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11612741
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Front end collision system regularly turns itself off. Car has been in 4 times told there is no resolution.
Corrective Action:
Front end collision system regularly turns itself off. Car has been in 4 times told there is no resolution.
Additional Notes:
Front end collision system regularly turns itself off. Car has been in 4 times told there is no resolution.
Mfg Campaign: 11607228
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Alfa Romeo Giulia. The contact stated while driving 35 MPH, another driver who was driving approximately 55 MPH ran the red light and crashed into the front driver's side of the vehicle. The vehicle then made 180 degrees spin. The contact stated that the fender, the bumpers, the hood, the front driver's side suspension, and the front and rear driver's side doors, were damaged. The air bags failed to deploy. The contact sustained soreness on the neck and on the back. Additionally, the contact sustained mental and emotional trauma. The contact was in the process of seeking medical assistance. A police report was filed. The vehicle was towed to an auto body repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 483.
Corrective Action:
The contact owns a 2024 Alfa Romeo Giulia. The contact stated while driving 35 MPH, another driver who was driving approximately 55 MPH ran the red light and crashed into the front driver's side of the vehicle. The vehicle then made 180 degrees spin. The contact stated that the fender, the bumpers, the hood, the front driver's side suspension, and the front and rear driver's side doors, were damaged. The air bags failed to deploy. The contact sustained soreness on the neck and on the back. Additionally, the contact sustained mental and emotional trauma. The contact was in the process of seeking medical assistance. A police report was filed. The vehicle was towed to an auto body repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 483.
Additional Notes:
The contact owns a 2024 Alfa Romeo Giulia. The contact stated while driving 35 MPH, another driver who was driving approximately 55 MPH ran the red light and crashed into the front driver's side of the vehicle. The vehicle then made 180 degrees spin. The contact stated that the fender, the bumpers, the hood, the front driver's side suspension, and the front and rear driver's side doors, were damaged. The air bags failed to deploy. The contact sustained soreness on the neck and on the back. Additionally, the contact sustained mental and emotional trauma. The contact was in the process of seeking medical assistance. A police report was filed. The vehicle was towed to an auto body repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 483.
Mfg Campaign: 11568763
Recall Date: Jan 30, 2024
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