Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Consumer Complaints
5 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11604458
Recall Date: Jul 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11604458
Recall Date: Jul 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Corrective Action:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Additional Notes:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Mfg Campaign: 11521396
Recall Date: May 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Corrective Action:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Additional Notes:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Mfg Campaign: 11521396
Recall Date: May 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Corrective Action:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Additional Notes:
I was making my daily commute to work on 5/8/2023. Location:Between Liberty Texas and Devers Texas on Highway 90 Rundown of Events: I was Driving on the highway 90 alone. No inclement weather and no other motor vehicles within atleast 700 ft or more. For absolutely no reason, my sunroof randomly exploded with no 3rd party influence such as a rock/animal etc etc. The music was at a low level where I could have easily had a soft spoken conversation if I would have had a passenger present. There was absolutely no reason for the sunroof to explode. When the sunroof exploded it caused glass to fall into the vehicle aswell as fly back to the rear of the vehicle blocking the rear windshield. In addition to blocking my view, this caused the paint and body to be severely scratched. The explosion of the sunroom was so loud and jarring and sudden, that if there had been any other vehicles on the road, there would have been a high chance of this incident causing a motor vehicle accident and potentially causing myself death or harm. The vehicle is Currently at northside imports maserati alfa romeo in houston texas. The service advisor named Binh states they cannot find a reason for the sunroof to have exploded. They also cannot determine that it was caused by a third party influence. Essentially they are just saying that it happened and there is no logical reason for it.
Mfg Campaign: 11521396
Recall Date: May 10, 2023
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