Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021 Alfa Romero Giulia vehicles. The fuel line sensor housing may crack and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 54B
Recall Date: Apr 30, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Alfa Romeo Stelvio, and Alfa Romeo Giulia vehicles. The fuel line sensor housing may crack and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y91
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Alfa Romeo Stelvio and 2020-2021 Alfa Romeo Giulia vehicles. Hard braking may cause the Anti-Lock Brake System (ABS) Hydraulic Control Unit (HCU) rotor shaft to separate, a reduction of braking assist, and a loss of ABS.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y24
Recall Date: May 4, 2021
Consumer Complaints
7 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front Panoramic sunroof suddenly shattered while the vehicle was in operation and in motion. Shards of glass went into the vehicle and scattered on the exterior. The sudden shattering cause an explosion like sound which startled the driver. It did not cause an accident but it could have.
Corrective Action:
Front Panoramic sunroof suddenly shattered while the vehicle was in operation and in motion. Shards of glass went into the vehicle and scattered on the exterior. The sudden shattering cause an explosion like sound which startled the driver. It did not cause an accident but it could have.
Additional Notes:
Front Panoramic sunroof suddenly shattered while the vehicle was in operation and in motion. Shards of glass went into the vehicle and scattered on the exterior. The sudden shattering cause an explosion like sound which startled the driver. It did not cause an accident but it could have.
Mfg Campaign: 11660833
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway with no one in front of me and not under any overpass or bridge when my sunroof exploded. It was a sunny day and there is no way anything struck the glass. The dealership is claiming outside sources caused the problem but there is no way. It spontaneously exploded.
Corrective Action:
I was driving on the highway with no one in front of me and not under any overpass or bridge when my sunroof exploded. It was a sunny day and there is no way anything struck the glass. The dealership is claiming outside sources caused the problem but there is no way. It spontaneously exploded.
Additional Notes:
I was driving on the highway with no one in front of me and not under any overpass or bridge when my sunroof exploded. It was a sunny day and there is no way anything struck the glass. The dealership is claiming outside sources caused the problem but there is no way. It spontaneously exploded.
Mfg Campaign: 11541183
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The computer screen stays on with a check engine light
Corrective Action:
The computer screen stays on with a check engine light
Additional Notes:
The computer screen stays on with a check engine light
Mfg Campaign: 11485580
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The computer screen stays on with a check engine light
Corrective Action:
The computer screen stays on with a check engine light
Additional Notes:
The computer screen stays on with a check engine light
Mfg Campaign: 11485580
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The computer screen stays on with a check engine light
Corrective Action:
The computer screen stays on with a check engine light
Additional Notes:
The computer screen stays on with a check engine light
Mfg Campaign: 11485580
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Alfa Romeo Giulia. The contact stated while on vacation driving 70 MPH, the vehicle started shaking and lost motive power. The check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed however, no issues were found. The vehicle software was reset; however, the failure reoccurred. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact notified a second dealer, Harper Alfa Romeo (10045 Parkside Dr, Knoxville, TN 37922) who informed him that the VIN was included in NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The second dealer ordered the parts from the manufacturer. Upon returning from vacation, the contact followed up with the manufacturer regarding the shipment of parts. The manufacturer informed the contact the parts had been shipped to the first dealer located in Florida, where he was on vacation, 12 hours away from his residence. The manufacturer informed the contact that they could not resend parts to his local dealer in Tennessee and he would need to drive from Tennessee to Florida for the recall repair. The contact stated that the vehicle was not safe to drive to as it was experiencing a safety failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2021 Alfa Romeo Giulia. The contact stated while on vacation driving 70 MPH, the vehicle started shaking and lost motive power. The check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed however, no issues were found. The vehicle software was reset; however, the failure reoccurred. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact notified a second dealer, Harper Alfa Romeo (10045 Parkside Dr, Knoxville, TN 37922) who informed him that the VIN was included in NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The second dealer ordered the parts from the manufacturer. Upon returning from vacation, the contact followed up with the manufacturer regarding the shipment of parts. The manufacturer informed the contact the parts had been shipped to the first dealer located in Florida, where he was on vacation, 12 hours away from his residence. The manufacturer informed the contact that they could not resend parts to his local dealer in Tennessee and he would need to drive from Tennessee to Florida for the recall repair. The contact stated that the vehicle was not safe to drive to as it was experiencing a safety failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2021 Alfa Romeo Giulia. The contact stated while on vacation driving 70 MPH, the vehicle started shaking and lost motive power. The check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed however, no issues were found. The vehicle software was reset; however, the failure reoccurred. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact notified a second dealer, Harper Alfa Romeo (10045 Parkside Dr, Knoxville, TN 37922) who informed him that the VIN was included in NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The second dealer ordered the parts from the manufacturer. Upon returning from vacation, the contact followed up with the manufacturer regarding the shipment of parts. The manufacturer informed the contact the parts had been shipped to the first dealer located in Florida, where he was on vacation, 12 hours away from his residence. The manufacturer informed the contact that they could not resend parts to his local dealer in Tennessee and he would need to drive from Tennessee to Florida for the recall repair. The contact stated that the vehicle was not safe to drive to as it was experiencing a safety failure. The vehicle was not repaired. The failure mileage was approximately 9,000.
Mfg Campaign: 11471438
Recall Date: Jun 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Alfa Romeo Giulia. The contact’s son was driving approximately 65 mph on the freeway when the transmission erroneously shifted to neutral and the vehicle would not accelerate. After stopping and restarting the vehicle, the vehicle operated as normal and the failure was no longer present. The vehicle was taken to the local dealer who indicated that a transmission software update was needed to prevent the failure from recurring. The software update was performed however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2021 Alfa Romeo Giulia. The contact’s son was driving approximately 65 mph on the freeway when the transmission erroneously shifted to neutral and the vehicle would not accelerate. After stopping and restarting the vehicle, the vehicle operated as normal and the failure was no longer present. The vehicle was taken to the local dealer who indicated that a transmission software update was needed to prevent the failure from recurring. The software update was performed however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2021 Alfa Romeo Giulia. The contact’s son was driving approximately 65 mph on the freeway when the transmission erroneously shifted to neutral and the vehicle would not accelerate. After stopping and restarting the vehicle, the vehicle operated as normal and the failure was no longer present. The vehicle was taken to the local dealer who indicated that a transmission software update was needed to prevent the failure from recurring. The software update was performed however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Mfg Campaign: 11428780
Recall Date: Aug 12, 2021
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