Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 21, 2019
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 29, 2019
Consumer Complaints
1 ComplaintAirstream, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear view mirror has been highly questionable since driving off the lot. Airstream assured me it was an easy fix. After trying to fix on numerous occasions. Oh, that is a Mercedes problem! I think if nothing else there should be a warning like most passenger side mirrors ( objects can be closer than they appear). Worst rear view and back up camera I have ever seen and owned. 4 years later still very dangerous!
Corrective Action:
The rear view mirror has been highly questionable since driving off the lot. Airstream assured me it was an easy fix. After trying to fix on numerous occasions. Oh, that is a Mercedes problem! I think if nothing else there should be a warning like most passenger side mirrors ( objects can be closer than they appear). Worst rear view and back up camera I have ever seen and owned. 4 years later still very dangerous!
Additional Notes:
The rear view mirror has been highly questionable since driving off the lot. Airstream assured me it was an easy fix. After trying to fix on numerous occasions. Oh, that is a Mercedes problem! I think if nothing else there should be a warning like most passenger side mirrors ( objects can be closer than they appear). Worst rear view and back up camera I have ever seen and owned. 4 years later still very dangerous!
Mfg Campaign: 11485450
Recall Date: Sep 20, 2022
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