AIRSTREAM INTERSTATE NINETEEN 2021

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Airstream, Inc.
NHTSA Campaign: 22V595000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Aug 8, 2022
Safety Issue:

Airstream, Inc. (Airstream) is recalling certain 2021-2022 Basecamp, Bambi, Atlas, Interstate, and Interstate 19 travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect, and if necessary replace the cooktop, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Oct 7, 2022
Recall Date: Aug 8, 2022
Airstream, Inc.
NHTSA Campaign: 21V344000 SAFETY RECALL
256 Vehicles Affected
Recall Date: May 12, 2021
Safety Issue:

Airstream, Inc. (Airstream) is recalling certain 2021 Interstate Nineteen vehicles. The buss bar circuit breaker may have been incorrectly wired.

Potential Risk:
The wire may overheat, increasing the risk of a fire.
FREE Recall Solution:
Dealers will relabel and relocate wires, free of charge. Owner notification letters were mailed July 6, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Jul 6, 2021
Recall Date: May 12, 2021

Consumer Complaints

2 Complaints
Airstream, Inc.
Campaign: 11572848 Other
Feb 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Corrective Action:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Additional Notes:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Manufacturer: AIRSTREAM
Mfg Campaign: 11572848
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024
Airstream, Inc.
Campaign: 11572848 Other
Feb 20, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Corrective Action:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Additional Notes:

The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.

Manufacturer: AIRSTREAM
Mfg Campaign: 11572848
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024

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