Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2020 25RB, 26RB, 28RB, 30RB Flying Cloud, 25RB, 28RB, 30RB Flying Cloud, and 2021 25RB, 28RB, 30RB Flying Cloud, and International travel trailers. The stove top range was incorrectly installed in a non-sealed cabinet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 12, 2021
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 21, 2019
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 29, 2019
Consumer Complaints
1 ComplaintAirstream, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EZ-HITCH HAS AN ACTIVE RECALL NOTICE AND WAS NOT FIXED BY AIRSTREAM OF VIRGINIA DEALERSHIP PRIOR TO SELLING THIS UNIT TO ME ON 5/29/20. RECALL NOTICE WAS PUBLISHED 12/2019. DUE TO IMPROPER WELDING, THE DEMCO BALL COUPLER INSTALLED ON THE TRAVEL TRAILERS MAY NOT PROVIDE ENOUGH CLAMPING FORCE ON THE TOW BALL, POTENTIALLY CAUSING THE COUPLER TO SEPARATE FROM THE TOW BALL. IF THE COUPLER SEPARATES FROM THE TOW BALL, THE TRAILER CAN DETACH FROM THE TOW VEHICLE, POSING THE RISK OF A CRASH.
Corrective Action:
EZ-HITCH HAS AN ACTIVE RECALL NOTICE AND WAS NOT FIXED BY AIRSTREAM OF VIRGINIA DEALERSHIP PRIOR TO SELLING THIS UNIT TO ME ON 5/29/20. RECALL NOTICE WAS PUBLISHED 12/2019. DUE TO IMPROPER WELDING, THE DEMCO BALL COUPLER INSTALLED ON THE TRAVEL TRAILERS MAY NOT PROVIDE ENOUGH CLAMPING FORCE ON THE TOW BALL, POTENTIALLY CAUSING THE COUPLER TO SEPARATE FROM THE TOW BALL. IF THE COUPLER SEPARATES FROM THE TOW BALL, THE TRAILER CAN DETACH FROM THE TOW VEHICLE, POSING THE RISK OF A CRASH.
Additional Notes:
EZ-HITCH HAS AN ACTIVE RECALL NOTICE AND WAS NOT FIXED BY AIRSTREAM OF VIRGINIA DEALERSHIP PRIOR TO SELLING THIS UNIT TO ME ON 5/29/20. RECALL NOTICE WAS PUBLISHED 12/2019. DUE TO IMPROPER WELDING, THE DEMCO BALL COUPLER INSTALLED ON THE TRAVEL TRAILERS MAY NOT PROVIDE ENOUGH CLAMPING FORCE ON THE TOW BALL, POTENTIALLY CAUSING THE COUPLER TO SEPARATE FROM THE TOW BALL. IF THE COUPLER SEPARATES FROM THE TOW BALL, THE TRAILER CAN DETACH FROM THE TOW VEHICLE, POSING THE RISK OF A CRASH.
Mfg Campaign: 11337615
Recall Date: Jul 6, 2020
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