Complaints & Recalls
Official Safety Recalls - Important!
74 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Consumer Complaints
102 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671364
Recall Date: Jul 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Nothing collision accrued with this car
Corrective Action:
Nothing collision accrued with this car
Additional Notes:
Nothing collision accrued with this car
Mfg Campaign: 11670881
Recall Date: Jul 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.
Corrective Action:
The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.
Additional Notes:
The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.
Mfg Campaign: 11669838
Recall Date: Jun 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11659262
Recall Date: May 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11659262
Recall Date: May 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11656366
Recall Date: Apr 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11648741
Recall Date: Mar 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11648741
Recall Date: Mar 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11645580
Recall Date: Feb 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11645580
Recall Date: Feb 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642588
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642588
Recall Date: Feb 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Corrective Action:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Additional Notes:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Mfg Campaign: 11641434
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Corrective Action:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Additional Notes:
1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.
Mfg Campaign: 11641434
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Mfg Campaign: 11638108
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
Mfg Campaign: 11638108
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There are two outstanding recalls on my vehicle, and I have been unable to get scheduled for these repairs with Motorcars Acura in Bedford, Ohio. I have been told for almost a year, that I was on a waiting list, and that I should continue to call them for availability. I would like to know what type of resolution there will be going forward, if the dealer is unable to perform these repairs in a timely manner. I am starting to feel concern with driving my vehicle safely.
Corrective Action:
There are two outstanding recalls on my vehicle, and I have been unable to get scheduled for these repairs with Motorcars Acura in Bedford, Ohio. I have been told for almost a year, that I was on a waiting list, and that I should continue to call them for availability. I would like to know what type of resolution there will be going forward, if the dealer is unable to perform these repairs in a timely manner. I am starting to feel concern with driving my vehicle safely.
Additional Notes:
There are two outstanding recalls on my vehicle, and I have been unable to get scheduled for these repairs with Motorcars Acura in Bedford, Ohio. I have been told for almost a year, that I was on a waiting list, and that I should continue to call them for availability. I would like to know what type of resolution there will be going forward, if the dealer is unable to perform these repairs in a timely manner. I am starting to feel concern with driving my vehicle safely.
Mfg Campaign: 11633159
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 ( FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 ( FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 ( FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11632617
Recall Date: Dec 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11632764
Recall Date: Dec 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626001
Recall Date: Nov 18, 2024
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