ACURA RLX HYBRID 2018

Complete listing of complaints and recalls for this vehicle

3
Complaints
0
Recalls

Complaints & Recalls

3 Complaints 0 Recalls

Consumer Complaints

3 Complaints
Honda (american Honda Motor Co.)
Campaign: 11643079 Other
Feb 17, 2025
Defect Description:

ENGINE

Potential Consequences:

My engine malfunctioned by throwing a rod, causing the car to lose power and leak oil on the lower passenger side of the engine bay onto the floor below. I was driving to work on a busy highway at the time, and I had to pull over immediately to avoid collisions from other vehicles on the highway. The car immediately became undrivable. I had check engine lights visible on the dash after the incident and I could smell the oil that had leaked from the engine from inside the car. I had to call AAA to have them tow my car to the dealership for service. My engine had to be replaced. The engine had to be ordered, and it took them a little over 2 months to complete the necessary work to fix my vehicle. The problem was confirmed and addressed by the dealership once the vehicle arrived at the service location. The manufacturer inspected the damaged parts and offered a viable solution to repair the vehicle. The warning lamps were visible immediately after the incident occured. No warning lights were present prior to the failure.

Corrective Action:

My engine malfunctioned by throwing a rod, causing the car to lose power and leak oil on the lower passenger side of the engine bay onto the floor below. I was driving to work on a busy highway at the time, and I had to pull over immediately to avoid collisions from other vehicles on the highway. The car immediately became undrivable. I had check engine lights visible on the dash after the incident and I could smell the oil that had leaked from the engine from inside the car. I had to call AAA to have them tow my car to the dealership for service. My engine had to be replaced. The engine had to be ordered, and it took them a little over 2 months to complete the necessary work to fix my vehicle. The problem was confirmed and addressed by the dealership once the vehicle arrived at the service location. The manufacturer inspected the damaged parts and offered a viable solution to repair the vehicle. The warning lamps were visible immediately after the incident occured. No warning lights were present prior to the failure.

Additional Notes:

My engine malfunctioned by throwing a rod, causing the car to lose power and leak oil on the lower passenger side of the engine bay onto the floor below. I was driving to work on a busy highway at the time, and I had to pull over immediately to avoid collisions from other vehicles on the highway. The car immediately became undrivable. I had check engine lights visible on the dash after the incident and I could smell the oil that had leaked from the engine from inside the car. I had to call AAA to have them tow my car to the dealership for service. My engine had to be replaced. The engine had to be ordered, and it took them a little over 2 months to complete the necessary work to fix my vehicle. The problem was confirmed and addressed by the dealership once the vehicle arrived at the service location. The manufacturer inspected the damaged parts and offered a viable solution to repair the vehicle. The warning lamps were visible immediately after the incident occured. No warning lights were present prior to the failure.

Manufacturer: ACURA
Mfg Campaign: 11643079
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11614492 Other
Sep 13, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

No incidents so far. However, it is causing a lot of anxiety knowing that the car could potentially stall or crash since I received the email notice on 12/18/2023. What is a reasonable wait time?

Corrective Action:

No incidents so far. However, it is causing a lot of anxiety knowing that the car could potentially stall or crash since I received the email notice on 12/18/2023. What is a reasonable wait time?

Additional Notes:

No incidents so far. However, it is causing a lot of anxiety knowing that the car could potentially stall or crash since I received the email notice on 12/18/2023. What is a reasonable wait time?

Manufacturer: ACURA
Mfg Campaign: 11614492
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11156440 Other
Dec 5, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

****NOTE - ADD PRODUCT**** VEHICLE WITH 11,800 MILES, OWNED FOR 9 MONTHS. TURNED INTO A PARKING LOT, TRAVELED ~100 FEET AT 8 MPH. MOVEMENT WAS ON BATTERY POWER, ENGINE OFF. EXPERIENCED SUDDEN ACCELERATION TO 18 MPH OVER A PERIOD OF 3-4 SECONDS. VERIFIED WITH DASH CAMERA GPS SPEED MONITORING. APPLIED BRAKES, ACCELERATION CEASED AND VEHICLE SLOWED. TOOK VEHICLE TO DEALER, NO ERROR CODES OR MECHANICAL ISSUES FOUND.

Corrective Action:

****NOTE - ADD PRODUCT**** VEHICLE WITH 11,800 MILES, OWNED FOR 9 MONTHS. TURNED INTO A PARKING LOT, TRAVELED ~100 FEET AT 8 MPH. MOVEMENT WAS ON BATTERY POWER, ENGINE OFF. EXPERIENCED SUDDEN ACCELERATION TO 18 MPH OVER A PERIOD OF 3-4 SECONDS. VERIFIED WITH DASH CAMERA GPS SPEED MONITORING. APPLIED BRAKES, ACCELERATION CEASED AND VEHICLE SLOWED. TOOK VEHICLE TO DEALER, NO ERROR CODES OR MECHANICAL ISSUES FOUND.

Additional Notes:

****NOTE - ADD PRODUCT**** VEHICLE WITH 11,800 MILES, OWNED FOR 9 MONTHS. TURNED INTO A PARKING LOT, TRAVELED ~100 FEET AT 8 MPH. MOVEMENT WAS ON BATTERY POWER, ENGINE OFF. EXPERIENCED SUDDEN ACCELERATION TO 18 MPH OVER A PERIOD OF 3-4 SECONDS. VERIFIED WITH DASH CAMERA GPS SPEED MONITORING. APPLIED BRAKES, ACCELERATION CEASED AND VEHICLE SLOWED. TOOK VEHICLE TO DEALER, NO ERROR CODES OR MECHANICAL ISSUES FOUND.

Manufacturer: ACURA
Mfg Campaign: 11156440
Notice Date: Dec 5, 2018
Recall Date: Dec 5, 2018

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