Complaints & Recalls
Consumer Complaints
2 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
2016 RLX SH-AWD (bought new in 2017 - now with 62K on the odometer) developed a knocking noise on [XXX] 2024. I scheduled service with Buerkle Acura (Brooklyn Park, MN) and drove it very little until the appointment on Wednesday, [XXX], 2024. I was hoping it was noisy valves, or a broken exhaust hanger, but was informed by the technician last night that there are metal shavings in the oil pan and that connecting rod bearing #5 is spun. All maintenance has been performed at this dealership, which is where I bought the car brand new. The engine in this vehicle is the J35Y4 which is NOT part of the NHTSA Recall No. : 23V-751. Please look into this matter, as I have seen on the Acura forum [XXX] ) that another Acura RLX owner (2018 model) has experienced a connecting rod bearing failure as well. My vehicle is covered by an extended warranty from Acura, so I will be getting a new short block. The heads were pressure tested and milled and will be reinstalled. All labor and parts are covered by the extended warranty by Acura, so I have no complaints with Acura (so far). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2016 RLX SH-AWD (bought new in 2017 - now with 62K on the odometer) developed a knocking noise on [XXX] 2024. I scheduled service with Buerkle Acura (Brooklyn Park, MN) and drove it very little until the appointment on Wednesday, [XXX], 2024. I was hoping it was noisy valves, or a broken exhaust hanger, but was informed by the technician last night that there are metal shavings in the oil pan and that connecting rod bearing #5 is spun. All maintenance has been performed at this dealership, which is where I bought the car brand new. The engine in this vehicle is the J35Y4 which is NOT part of the NHTSA Recall No. : 23V-751. Please look into this matter, as I have seen on the Acura forum [XXX] ) that another Acura RLX owner (2018 model) has experienced a connecting rod bearing failure as well. My vehicle is covered by an extended warranty from Acura, so I will be getting a new short block. The heads were pressure tested and milled and will be reinstalled. All labor and parts are covered by the extended warranty by Acura, so I have no complaints with Acura (so far). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2016 RLX SH-AWD (bought new in 2017 - now with 62K on the odometer) developed a knocking noise on [XXX] 2024. I scheduled service with Buerkle Acura (Brooklyn Park, MN) and drove it very little until the appointment on Wednesday, [XXX], 2024. I was hoping it was noisy valves, or a broken exhaust hanger, but was informed by the technician last night that there are metal shavings in the oil pan and that connecting rod bearing #5 is spun. All maintenance has been performed at this dealership, which is where I bought the car brand new. The engine in this vehicle is the J35Y4 which is NOT part of the NHTSA Recall No. : 23V-751. Please look into this matter, as I have seen on the Acura forum [XXX] ) that another Acura RLX owner (2018 model) has experienced a connecting rod bearing failure as well. My vehicle is covered by an extended warranty from Acura, so I will be getting a new short block. The heads were pressure tested and milled and will be reinstalled. All labor and parts are covered by the extended warranty by Acura, so I have no complaints with Acura (so far). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589515
Recall Date: May 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 ACURA RLX. WHEN MAKING A TURN, THE REAR OF THE VEHICLE LOST TRACTION INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC (10979 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 530-0100) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS AND REPAIR SPECIFICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 ACURA RLX. WHEN MAKING A TURN, THE REAR OF THE VEHICLE LOST TRACTION INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC (10979 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 530-0100) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS AND REPAIR SPECIFICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 ACURA RLX. WHEN MAKING A TURN, THE REAR OF THE VEHICLE LOST TRACTION INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC (10979 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 530-0100) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS AND REPAIR SPECIFICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11190898
Recall Date: Mar 22, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury