Complaints & Recalls
Consumer Complaints
42 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Corrective Action:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Additional Notes:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Mfg Campaign: 11674488
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Corrective Action:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Additional Notes:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Mfg Campaign: 11674488
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Corrective Action:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Additional Notes:
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Mfg Campaign: 11674488
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2025 Acura RDX. The contact stated while driving approximately 50 MPH, the steering wheel seized, causing the vehicle to veer into another lane. The contact was unable to move the steering wheel more than half an inch to the left or the right. The contact was able to reach the nearest exit and pulled over to the side of the road. The contact stated that after pulling over to the side of the road, the “Steering Wheel Lock” and “Stop Driving” warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. The VIN was not available.
Corrective Action:
The contact owns a 2025 Acura RDX. The contact stated while driving approximately 50 MPH, the steering wheel seized, causing the vehicle to veer into another lane. The contact was unable to move the steering wheel more than half an inch to the left or the right. The contact was able to reach the nearest exit and pulled over to the side of the road. The contact stated that after pulling over to the side of the road, the “Steering Wheel Lock” and “Stop Driving” warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. The VIN was not available.
Additional Notes:
The contact owns a 2025 Acura RDX. The contact stated while driving approximately 50 MPH, the steering wheel seized, causing the vehicle to veer into another lane. The contact was unable to move the steering wheel more than half an inch to the left or the right. The contact was able to reach the nearest exit and pulled over to the side of the road. The contact stated that after pulling over to the side of the road, the “Steering Wheel Lock” and “Stop Driving” warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. The VIN was not available.
Mfg Campaign: 11673877
Recall Date: Jul 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670937
Recall Date: Jul 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670937
Recall Date: Jul 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670937
Recall Date: Jul 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Corrective Action:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Additional Notes:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Mfg Campaign: 11670438
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Corrective Action:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Additional Notes:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Mfg Campaign: 11670438
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Corrective Action:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Additional Notes:
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Mfg Campaign: 11670438
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Corrective Action:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Additional Notes:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Mfg Campaign: 11670527
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Corrective Action:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Additional Notes:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Mfg Campaign: 11670527
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Corrective Action:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Additional Notes:
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Mfg Campaign: 11670527
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670248
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670248
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670248
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Corrective Action:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Additional Notes:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Mfg Campaign: 11669601
Recall Date: Jun 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Corrective Action:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Additional Notes:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Mfg Campaign: 11669601
Recall Date: Jun 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Corrective Action:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Additional Notes:
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Mfg Campaign: 11669601
Recall Date: Jun 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 30-35 MPH and exiting the interstate, the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. The driver pulled over safely. The vehicle was restarted, and the contact continued driving. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 30-35 MPH and exiting the interstate, the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. The driver pulled over safely. The vehicle was restarted, and the contact continued driving. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 30-35 MPH and exiting the interstate, the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. The driver pulled over safely. The vehicle was restarted, and the contact continued driving. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 2,000.
Mfg Campaign: 11668862
Recall Date: Jun 24, 2025
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