acura rdx 2014 Complaints

UNKNOWN OR OTHER

acura rdx tech purchased 30 days ago, up-shifted while parking into a parking spot in a parking garage. the vehicle suddenly and violently accelerated when pushing on the brake before a complete stop and ran into the chain linked fence. the driver got a seat belt burn on the left upper chest and soft tissue injury to the neck. the front part of the vehicle got significant body damage. a couple incidences of the car violently upshifted when moving from a stop were also noted before this accident happened. the car was bought brand new a month ago. this is the exact similar incidence to the complaint # 10510220. acurazine community forum has other incidences similar to my accident. this is a major safety concern. the vehicle was brought to the acura dealer for investigation. *tt

Reported in: FRESNO CA || Crash: Y || VIN #: 5J8TB4H55EL

VEHICLE SPEED CONTROL

acura rdx tech purchased 30 days ago, up-shifted while parking into a parking spot in a parking garage. the vehicle suddenly and violently accelerated when pushing on the brake before a complete stop and ran into the chain linked fence. the driver got a seat belt burn on the left upper chest and soft tissue injury to the neck. the front part of the vehicle got significant body damage. a couple incidences of the car violently upshifted when moving from a stop were also noted before this accident happened. the car was bought brand new a month ago. this is the exact similar incidence to the complaint # 10510220. acurazine community forum has other incidences similar to my accident. this is a major safety concern. the vehicle was brought to the acura dealer for investigation. *tt

Reported in: FRESNO CA || Crash: Y || VIN #: 5J8TB4H55EL

VISIBILITY/WIPER

i took my relatively new acura to the pohanka acura dealer in chantilly virginia where the car was purchased to have the passenger - side mirror fixed. it does not rotate to the right enough for me to see cars to my right well enough. the service technician ([xxx]) admitted that it was a defect, but said that it could not be repaired because all the acura rdx's were made that way and could not be changed. this defect is a danger to my driving and really warrants your investigation. thank you for your time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: RESTON VA || Crash: N || VIN #: 5J8TB3H59EL

FUEL SYSTEM, GASOLINE

rdx awd under icy conditions can kill torque to all 4 wheels. in my case as soon as all torque was lost the vehicle immediately started sliding down the incline. i was able to steer the vehicle in a 180 deg turn and slide forward down the hill until torque to the wheels was finally restored. there is no mention of loss of torque in any acura literature available to me and acura refused to provide information after the incident was reported. i consider this a serious design flaw.

Reported in: ROANOKE VA || Crash: N || VIN #: 5J8TB4H5XDL

POWER TRAIN

rdx awd under icy conditions can kill torque to all 4 wheels. in my case as soon as all torque was lost the vehicle immediately started sliding down the incline. i was able to steer the vehicle in a 180 deg turn and slide forward down the hill until torque to the wheels was finally restored. there is no mention of loss of torque in any acura literature available to me and acura refused to provide information after the incident was reported. i consider this a serious design flaw.

Reported in: ROANOKE VA || Crash: N || VIN #: 5J8TB4H5XDL

VEHICLE SPEED CONTROL

rdx awd under icy conditions can kill torque to all 4 wheels. in my case as soon as all torque was lost the vehicle immediately started sliding down the incline. i was able to steer the vehicle in a 180 deg turn and slide forward down the hill until torque to the wheels was finally restored. there is no mention of loss of torque in any acura literature available to me and acura refused to provide information after the incident was reported. i consider this a serious design flaw.

Reported in: ROANOKE VA || Crash: N || VIN #: 5J8TB4H5XDL

ELECTRONIC STABILITY CONTROL

rdx awd under icy conditions can kill torque to all 4 wheels. in my case as soon as all torque was lost the vehicle immediately started sliding down the incline. i was able to steer the vehicle in a 180 deg turn and slide forward down the hill until torque to the wheels was finally restored. there is no mention of loss of torque in any acura literature available to me and acura refused to provide information after the incident was reported. i consider this a serious design flaw.

Reported in: ROANOKE VA || Crash: N || VIN #: 5J8TB4H5XDL

VEHICLE SPEED CONTROL

the brakes do not stop the vehicle consistently. the story of my incident goes as follows: i was driving in dry conditions as i approached a stop light and began to apply the brakes. once the vehicle came to a complete stop the car then began to slide into a busy intersection. the only way i was able to stop was by putting the car in park. luckily the other drivers were able to see something was wrong and did not proceed to drive through me. this has happened to me twice! the other time i was driving under wet conditions and the car did not even come to a complete stop. it just continued to slide into the intersection. i am very concerned for my safety and life! acura dealership refuses to admit that there is anything wrong with the vehicle after inspection and i don't know what else to do. the dealership has continued to dismiss my concerns.

Reported in: SPRINGFIELD VA || Crash: N || VIN #:

SERVICE BRAKES

the brakes do not stop the vehicle consistently. the story of my incident goes as follows: i was driving in dry conditions as i approached a stop light and began to apply the brakes. once the vehicle came to a complete stop the car then began to slide into a busy intersection. the only way i was able to stop was by putting the car in park. luckily the other drivers were able to see something was wrong and did not proceed to drive through me. this has happened to me twice! the other time i was driving under wet conditions and the car did not even come to a complete stop. it just continued to slide into the intersection. i am very concerned for my safety and life! acura dealership refuses to admit that there is anything wrong with the vehicle after inspection and i don't know what else to do. the dealership has continued to dismiss my concerns.

Reported in: SPRINGFIELD VA || Crash: N || VIN #:

SUSPENSION

at slow speeds (< 30 mph), when the vehicle hits a uneven road surface, a load drone/clunk noise occurs from the read of the vehicle. the vehicle was serviced at the dealer and had the rear struts replaced. problem was rectified but now the issue is slowly returning. this issue is being shared by many as discussed on the acura rdx forums.

Reported in: SILVERDALE WA || Crash: N || VIN #: 5J8TB4H58EL

STEERING

the power steering jammed up about 11 times during a 1 mile stretch of road - the driving conditions were perfectly normal - traffic and i had to restart the vehicle 11 times! then on the highway it again jammed up and i almost got hit by a truck since i was taking an exit.

Reported in: PHOENIXVILLE PA || Crash: N || VIN #: 5J8TB3H58EL

SERVICE BRAKES, HYDRAULIC

according to dealer and acura factory representative, rdx has floating brake pads inside caliper clips. the brake pads make a very loud metal on metal sound against caliper clips over bumps, pot holes and lane dividers. acura claims this is a characteristic of the car. physics tells me that metal on metal will eventually wear causing brake pad failure. dealer is concerned and feels explanation from acura is unsatisfactory. acura representative will write a report to manufacturer. all 2014 rdx models have same problem. dealer can not say that there is not a safety problem. dealer says, "i don't think there is a safety problem". there needs to be an immediate investigation into this issue, because it affects hundreds of rdx owners. the manufacturer to this point has had a very cavalier attitude that the metal on metal situation just comes with the car. the dealer confirms,"the noise issue is substantial". the dealer has bent over backwards to isolate the issue, but has not received any back-up or help from the acura. dealer has used rubberized paint and new brake pads to quiet noise, but has told me that it is not a fix. it is done for diagnoses purposes. at this time there is an opportunity by the federal government to prevent injury or death before it happens down the road as the car ages and metal wears. i strongly feel that federal government should intervene immediately to check this situation out for all 2014 rdx owners. thank you

Reported in: MT. SHASTA CA || Crash: N || VIN #: 5J8TB4H51EL

ELECTRICAL SYSTEM

my wife and i purchased a new 2014 acura rdx with navigation in early march 2014. in consider the navigation system and the bluetooth interface 'unsafe at any speed'. acura in its infinite wisdom decided not to offer a touch screen interface and to disable manual controls while the vehicle is in motion. 1 - this prevents a passenger from entering trip destination. 2 - details of a location must be entered one character at a time. 3 - this can only be done by voice command from the driver's steering wheel controls. 4 - after pressing the talk button twice and speaking a letter, the systems responds with three numbered choices that must be selected by pressing the talk button twice and speaking the number next to the correct letter. this must be repeated for every letter in the place name, street name, street number and city. it is so distracting to be infinitely more dangerous than a touch interface. to make matters worse, the pre-loaded map is inaccurate. for instance, california state highway 1 is not categorized as a major road. so directions from northern california to big sur for example will be 2.5 hours longer than they should be because the system wants to take the driver down to san luis obispo and then back north up the coast on us 101. neither the sales department, the service department, the mapping company or acura client relations seem to be real concerned. this was a total waste of approximately $3,000. we must rely on a garmin in the car to get accurate and safe usage for navigation. we have a case number with acura client relations and we will pursue this until we receive a fix or recompense. i work in the tech industry in user technical support, so this is not a user issue.

Reported in: WALNUT CREEK CA || Crash: N || VIN #: 5J8TB4H56EL