Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
233 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle is showing identical symptoms to those described in recall 21V-215/23V-858 related to the fuel pump. Although my VIN is not listed in the recall, I would like to verify whether my fuel pump is part of the defective batch, as it is failing in the same way (e.g., loss of power, engine shutting off, hard starting when cold, etc.). Or please confirm if my car symptoms are related to different campaigns.
Corrective Action:
My vehicle is showing identical symptoms to those described in recall 21V-215/23V-858 related to the fuel pump. Although my VIN is not listed in the recall, I would like to verify whether my fuel pump is part of the defective batch, as it is failing in the same way (e.g., loss of power, engine shutting off, hard starting when cold, etc.). Or please confirm if my car symptoms are related to different campaigns.
Additional Notes:
My vehicle is showing identical symptoms to those described in recall 21V-215/23V-858 related to the fuel pump. Although my VIN is not listed in the recall, I would like to verify whether my fuel pump is part of the defective batch, as it is failing in the same way (e.g., loss of power, engine shutting off, hard starting when cold, etc.). Or please confirm if my car symptoms are related to different campaigns.
Mfg Campaign: 11677204
Recall Date: Jul 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Corrective Action:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Additional Notes:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Mfg Campaign: 11671500
Recall Date: Jul 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Corrective Action:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Additional Notes:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Mfg Campaign: 11671500
Recall Date: Jul 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Corrective Action:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Additional Notes:
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Mfg Campaign: 11671500
Recall Date: Jul 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
At only 44,318 miles, my 2019 Acura MDX began showing clear transmission problems in the lower gears — including delayed acceleration, gear slipping, and jerky movement when starting or turning at low speed. These symptoms posed an immediate safety risk, especially when merging into traffic or making turns across oncoming vehicles. I first brought the car to Oakland Acura, which incorrectly diagnosed it as a transfer case issue. Their misdiagnosis delayed the repair process and added unnecessary cost and time. I then had the vehicle evaluated at Acura Concord, where it was correctly diagnosed as transmission failure in the lower gears. An independent, certified mechanic also confirmed the same diagnosis. Despite multiple confirmations of premature transmission failure — and a full maintenance history — American Honda offered only a $900 discount on a $9,600 repair, citing the vehicle being just outside the time warranty (but with low mileage well under 50K). I believe this is a manufacturer defect, not a wear-and-tear issue. Safety Concern: This transmission failure is not just inconvenient — it is dangerous. The vehicle hesitates when accelerating from stops or low speeds, which can lead to accidents at intersections, highway merges, or left turns. The misdiagnosis further delayed identifying and addressing this issue. I am filing this complaint to urge NHTSA to investigate whether this is part of a broader pattern with Acura MDX transmissions, and to help prevent similar risks for other drivers and families.
Corrective Action:
At only 44,318 miles, my 2019 Acura MDX began showing clear transmission problems in the lower gears — including delayed acceleration, gear slipping, and jerky movement when starting or turning at low speed. These symptoms posed an immediate safety risk, especially when merging into traffic or making turns across oncoming vehicles. I first brought the car to Oakland Acura, which incorrectly diagnosed it as a transfer case issue. Their misdiagnosis delayed the repair process and added unnecessary cost and time. I then had the vehicle evaluated at Acura Concord, where it was correctly diagnosed as transmission failure in the lower gears. An independent, certified mechanic also confirmed the same diagnosis. Despite multiple confirmations of premature transmission failure — and a full maintenance history — American Honda offered only a $900 discount on a $9,600 repair, citing the vehicle being just outside the time warranty (but with low mileage well under 50K). I believe this is a manufacturer defect, not a wear-and-tear issue. Safety Concern: This transmission failure is not just inconvenient — it is dangerous. The vehicle hesitates when accelerating from stops or low speeds, which can lead to accidents at intersections, highway merges, or left turns. The misdiagnosis further delayed identifying and addressing this issue. I am filing this complaint to urge NHTSA to investigate whether this is part of a broader pattern with Acura MDX transmissions, and to help prevent similar risks for other drivers and families.
Additional Notes:
At only 44,318 miles, my 2019 Acura MDX began showing clear transmission problems in the lower gears — including delayed acceleration, gear slipping, and jerky movement when starting or turning at low speed. These symptoms posed an immediate safety risk, especially when merging into traffic or making turns across oncoming vehicles. I first brought the car to Oakland Acura, which incorrectly diagnosed it as a transfer case issue. Their misdiagnosis delayed the repair process and added unnecessary cost and time. I then had the vehicle evaluated at Acura Concord, where it was correctly diagnosed as transmission failure in the lower gears. An independent, certified mechanic also confirmed the same diagnosis. Despite multiple confirmations of premature transmission failure — and a full maintenance history — American Honda offered only a $900 discount on a $9,600 repair, citing the vehicle being just outside the time warranty (but with low mileage well under 50K). I believe this is a manufacturer defect, not a wear-and-tear issue. Safety Concern: This transmission failure is not just inconvenient — it is dangerous. The vehicle hesitates when accelerating from stops or low speeds, which can lead to accidents at intersections, highway merges, or left turns. The misdiagnosis further delayed identifying and addressing this issue. I am filing this complaint to urge NHTSA to investigate whether this is part of a broader pattern with Acura MDX transmissions, and to help prevent similar risks for other drivers and families.
Mfg Campaign: 11668367
Recall Date: Jun 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Rear differential SWD light came on was told it was my tires but in fact it is water corrosion in the rear differential oil pump and subframe wiring harness. Acura is aware of the issue but will not warranty the work. This should be a recall
Corrective Action:
Rear differential SWD light came on was told it was my tires but in fact it is water corrosion in the rear differential oil pump and subframe wiring harness. Acura is aware of the issue but will not warranty the work. This should be a recall
Additional Notes:
Rear differential SWD light came on was told it was my tires but in fact it is water corrosion in the rear differential oil pump and subframe wiring harness. Acura is aware of the issue but will not warranty the work. This should be a recall
Mfg Campaign: 11668168
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Corrective Action:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Additional Notes:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Mfg Campaign: 11665121
Recall Date: Jun 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Corrective Action:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Additional Notes:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Mfg Campaign: 11665121
Recall Date: Jun 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Corrective Action:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Additional Notes:
Vehicle Make/Model/Year: 2019 Acura MDX Component Affected: Forward Collision Avoidance / Lane Departure / ADAS (Front Camera System) Summary of Issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura MDX. After purchasing this vehicle and driving approximately 5500 miles in Las Vegas, multiple critical safety warnings began appearing on the dashboard, including: •“Collision Mitigation System Problem” •“Road Departure Mitigation System Problem” •“Lane Keeping Assist Problem” •“Adaptive Cruise Control Problem” These warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential Advanced Driver Assistance Systems (ADAS). Safety Concerns: This camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service Experience: We purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m Reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued Technical Service Bulletins (TSBs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.
Mfg Campaign: 11665121
Recall Date: Jun 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.
Corrective Action:
The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.
Additional Notes:
The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.
Mfg Campaign: 11662722
Recall Date: May 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Mfg Campaign: 11649460
Recall Date: Mar 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2019 Acura MDX. The contact stated that the vehicle shifted to park while driving at an undisclosed speed. The engine and EVAP system warning lights were illuminated. There was a leak from the Evaporative Emission Control (EVAP) system. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
Mfg Campaign: 11649460
Recall Date: Mar 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.
Corrective Action:
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.
Additional Notes:
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.
Mfg Campaign: 11645250
Recall Date: Feb 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Corrective Action:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Additional Notes:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Mfg Campaign: 11641342
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Corrective Action:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Additional Notes:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Mfg Campaign: 11641342
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Corrective Action:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Additional Notes:
My 2019 Acura MDX with 100K miles stalled on the road with several alerts on the dashboard and went into Parking mode with no further movement. Had several alerts stating Transmission failure, Blind Spot monitoring failure, Auto break system failure and vehicle stalled on the road. Had similar issues previously where the steering jammed and vehicle was stalled on the signal, took it to Acura dealer and they had to fix some circuit / reset the circuit board. Was ok for few months and last week the car stalled with Parking sign on. Towed the car to the Dealer service center, they diagnosed and identified there is a failure with transmission. They quoted around 10000 dollars for replace new and 7000 for used transmission. This is huge money, hence called Acura customer care for any review/support but they claimed this issue is not in their current recalls or claims, so cannot support. had to pay out of the pocket. Per google there seemed to be a lawsuit with Transmission failures with Acura 2019 mdx vehicle. Acura customer relations is asking to get into the law suit group and Acura as such cannot help the customers with these problems. Had Lexus for several years with no issues and very upset/annoyed with these type of repairs within 100K / 5year old.
Mfg Campaign: 11641342
Recall Date: Feb 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11640730
Recall Date: Feb 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electric Parking Brake Problem and Emission System Problem lights came on spontaneously
Corrective Action:
Electric Parking Brake Problem and Emission System Problem lights came on spontaneously
Additional Notes:
Electric Parking Brake Problem and Emission System Problem lights came on spontaneously
Mfg Campaign: 11636804
Recall Date: Jan 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Corrective Action:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Additional Notes:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Mfg Campaign: 11635640
Recall Date: Jan 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Corrective Action:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Additional Notes:
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Mfg Campaign: 11635640
Recall Date: Jan 13, 2025
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