acura mdx 2007 Complaints

COMMUNICATIONS:HORN ASSEMBLY

tl*the contact owns a 2007 acura mdx. the contact stated that the horn does not work. acura is unable to diagnose the cause of failure. the current mileage is 13,680 and failure mileage was 11,000.

Reported in: BROOKLYN NY || Crash: N || VIN #: 2HNYD28417H

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

newest info from iihs shows that both of my acura mdx's ('04 and early '07) did very poorly on the rear collision/head restraint test (whiplash). acura apparently realized this blunder because mdx's made after may '07 passed with flying colors. this has me very concerned to say the least for me and my families safety. acura changed something with regard to the seats and i wish they would apply it to all of the mdx's (at least my '07).

Reported in: ENDICOTT NY || Crash: N || VIN #:

SEAT BELTS:FRONT:RETRACTOR

i was driving approximately 20 mph when a car suddenly stopped in front of me. i could not stop in time, and hit the vehicle. my seatbelt [driver's], which i had properly fastened, did not retract and lock into place. the shoulder strap of the seatbelt fully extended, and i hit the steering wheel. the shoulder strap of the seat belt remained fully pulled out and no longer will retract at all - it will need to be replaced. i thought seatbelts were supposed to lock and hold in an accident?? *cn

Reported in: ORANGE CA || Crash: Y || VIN #: 2HNYD283X7H

POWER TRAIN:AUTOMATIC TRANSMISSION

my 2007 acura mdx transmission has failed on 3 occasions. first at 4000 miles, second at 6000 miles and third at 8000 miles (current mileage). at highway speeds the automatic transmission downshifts on its own to first gear and will not go above 30 mph. this is a severe safety problem.

Reported in: TUCSON AZ || Crash: N || VIN #: 2HNYD28867H

VISIBILITY

passenger rear window scrolls down when ignition is turned on and sometimes when you bring down the window during car run time. it does not come back up. its been fixed twice and problem keeps repeating.

Reported in: NORTH BRUSNWICK NJ || Crash: N || VIN #: 2HNYD28397H

ELECTRICAL SYSTEM

tl*the contact owns a 2007 acura mdx. the contact went on a trip and returned to find that the gps, exterior lighting, radio, and other electrical components failed. only the interior lighting was functioning properly. the contact called roadside assistance and they discovered that the battery was drained. the vin was unknown. the failure and current mileages were 13,000.

Reported in: FREEMONT CA || Crash: N || VIN #:

SEAT BELTS

we were on a road trip driving from baltimore maryland home to easton pa. my six year old son says, mommy i need your help! i turn around and he is caught in the middle seatbelt which is tethered between the ceiling and the seat around his neck! i am not sure how he got in this predicament and i quickly tried to help him as my husband was driving on a section of 95 where we could not pull over. i climbed into the backseat and found the seatbelt was tight around his neck. by this time my son was crying and panicking as he realized the situation was worse than he thought. the seatbelt had gotten pulled tight around his neck and was locked in that position so i could not loosen it. i had him get out of his seatbelt on the rear driver side seat and try to get on his knees and finally he was able to spin his neck out of it. however, i think this was a real strangulation hazard. it was a tense few minutes in my car as i contemplated having to cut this seatbelt and what i would use to accomplish this and how much time i had to do it. this is my first time writing a complaint as i am not one of those over cautious mom's but i did feel this was a problem worth mentioning. the seatbelt comes from the ceiling down to the seat and then gets pulled from that point across a persons stomach and fastened. at the point where it was connected from the ceiling to the seat there is no button or safety release (which i was frantically looking for). i wanted to report this before it happens to someone else which doesn't end so well. thank you. marla witter i would be happy to provide my vin number once i am contacted. i am at work and do not have that information available at the moment.

Reported in: EASTON PA || Crash: N || VIN #:

EXTERIOR LIGHTING

at 62,000 miles the left headlight failed. dealer indicated that the xenon bulb, igniter and control unit had all failed and blown a fuse. repair cost was approximately $1,000, of which acura paid 75% as a goodwill gesture. now, at 72,000 miles, the right side headlight has failed requiring replacement of the igniter and control unit at a cost of over $600. headlights are safety components and it appears there is a design defect causing premature failure of these items. a bulb is one thing. but the components controlling the function of the xenon bulbs should outlast them in my opinion. waiting to see if acura will assist in the cost of this repair.

Reported in: HUNTINGTON BEACH CA || Crash: N || VIN #: 2HNYD28477H

ENGINE AND ENGINE COOLING

noxious/stale refrigerant headache causing odor emitting from my vehicles ac vents.

Reported in: HIGHLAND PARK NJ || Crash: N || VIN #: 2HNYD28237H

STEERING

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2007 acura mdx 34,000 predominantly highway miles friday evening, as i was pulling out of a car wash, i heard a clunk, the instrument panel lit up with a "check charging system alarm" and i had no power steering. i immediately stopped and found a belt pulley (later identified by acura as a "crank pulley) laying in the road just behind the car. i opened the hood and the serpentine belt was not turning, explaining the loss of power steering. upon investigation, the dealership explained that the outer rim of the pulley is compression fit onto the hub and that the pulley came apart at this compression fit. the hub remained connected to the crank, but without the hub there is no tension provided to the serpentine belt and, hence no power steering (or alternator or a/c for that matter). the local acura dealership provided a simple repair replacing the pulley, but could not explain why it failed. i contacted acura's regional case manager [xxx] and asked for a case number [xxx] )to receive feedback from an analysis of the failed part. why did it fail (root cause) and what should be done to prevent future occurrences? [xxx] replied "that is not going to happen", "i'm closing out this case". i am very concerned about the root cause of this failure. had my wife or daughter or other weaker person been driving in a more critical situation, losing the power steering while moving could have been a tragic event. the car carrier driver told me that he picked up an mdx with a missing belt pulley just last week. i understand that he is not the authoritative source, but its is enough to increase my level of concern.

Reported in: LELAND NC || Crash: N || VIN #: 2HNYD28337H

STEERING

my acura mdx 2007 loses power steering every time it goes through a puddle, puddles as shallow as can be. a beep sounds, an alert stating check your charging system, and the power steering stops functioning. i almost ran into an object at the side of the road a few times as i was turning and this happened.

Reported in: BOCA RATON FL || Crash: N || VIN #: 2HNYD28477H

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

tl* the contact owns a 2007 acura mdx. the contact smelled oil burning in the vehicle. upon inspecting the vehicle, he noticed that the vehicle was leaking oil from the pc valve onto the exhaust pipe. the dealer advised the contact that the vehicle could be repaired at his expense. the manufacturer confirmed the dealers statement and told the contact that the warranty was void since he tampered with the vehicle and removed parts from it. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 47,000.

Reported in: EAST HANOVER NJ || Crash: N || VIN #: 2HNYD28337H

ELECTRICAL SYSTEM

engine shut off while driving approx. 35 mph, resulting in total loss of power steering and brakes and electrical systems.. pulled over and brought car to a stop. was in the process of getting out to check engine when interior lights came on, restarted engine and commenced to drive approx. a mile when it all repeated. got car home and called for tow truck to take car to acura dealership where i had purchased 1 month previously.

Reported in: LAKEWOOD WA || Crash: N || VIN #: 2HNYD28307H

POWER TRAIN:AUTOMATIC TRANSMISSION

torque converter on 2007 acura mdx failed at 42k miles. acura dealer replaced under warranty.

Reported in: SOUTH ELGIN IL || Crash: N || VIN #: 2HNYD28877H

EXTERIOR LIGHTING

tl* the contact owns a 2007 acura mdx. the contact stated that the brake light would fail intermittently. the vehicle was taken to an authorized dealer who replaced the brake light relay. the manufacturer was not contacted in regards to the failure. the current mileage was approximately 57,000 and the failure mileage was approximately 56,800.

Reported in: MANTECA CA || Crash: N || VIN #: 2HNYD28877H

UNKNOWN OR OTHER

while was driving the car, it shut down completely - .no lights, no motor, ..completely dead in the middle of the freeway. i was simply driving and had not touched any buttons or dials. i was (luckily) able to drift to the breakdown lane. approximately 45 minutes later, the inside lights turned on and i was able to continue driving. this morning, when i took the car into the dealer for service, i was told that another customer had the same problem, recurring every three weeks or so. at other times, when the car was stationary, the car would also freeze on me, and again, after waiting approx. 45 minutes, it started up. this was, for me, the first time it happened while i was driving. mileage entered above is approximate.

Reported in: EAST QUOGUE NY || Crash: N || VIN #: 2HNYD283X7H

ENGINE AND ENGINE COOLING

while was driving the car, it shut down completely - .no lights, no motor, ..completely dead in the middle of the freeway. i was simply driving and had not touched any buttons or dials. i was (luckily) able to drift to the breakdown lane. approximately 45 minutes later, the inside lights turned on and i was able to continue driving. this morning, when i took the car into the dealer for service, i was told that another customer had the same problem, recurring every three weeks or so. at other times, when the car was stationary, the car would also freeze on me, and again, after waiting approx. 45 minutes, it started up. this was, for me, the first time it happened while i was driving. mileage entered above is approximate.

Reported in: EAST QUOGUE NY || Crash: N || VIN #: 2HNYD283X7H

ELECTRICAL SYSTEM

while was driving the car, it shut down completely - .no lights, no motor, ..completely dead in the middle of the freeway. i was simply driving and had not touched any buttons or dials. i was (luckily) able to drift to the breakdown lane. approximately 45 minutes later, the inside lights turned on and i was able to continue driving. this morning, when i took the car into the dealer for service, i was told that another customer had the same problem, recurring every three weeks or so. at other times, when the car was stationary, the car would also freeze on me, and again, after waiting approx. 45 minutes, it started up. this was, for me, the first time it happened while i was driving. mileage entered above is approximate.

Reported in: EAST QUOGUE NY || Crash: N || VIN #: 2HNYD283X7H

STRUCTURE:BODY:HATCHBACK/LIFTGATE

open tailgate creates electrical drain that kills the battery in a few hours with no lights turned on or any other obvious signs of battery drainage indication. the issue seems to apply only to vehicles equipped with power tailgate. multiple complaints found on the internet reported by other vehicle owners. this is a major safety issue since people may not be able to start engine on their vehicle just after having tailgate open for a relatively short time. acura customer relations department was contacted over the phone but refused to admit the fact of electrical design or a component issue and suggested me to have the vehicle diagnostic done at my own expense in the nearest dealership. *kb

Reported in: MONROE WA || Crash: N || VIN #: 2HNYD28827H

ELECTRICAL SYSTEM

open tailgate creates electrical drain that kills the battery in a few hours with no lights turned on or any other obvious signs of battery drainage indication. the issue seems to apply only to vehicles equipped with power tailgate. multiple complaints found on the internet reported by other vehicle owners. this is a major safety issue since people may not be able to start engine on their vehicle just after having tailgate open for a relatively short time. acura customer relations department was contacted over the phone but refused to admit the fact of electrical design or a component issue and suggested me to have the vehicle diagnostic done at my own expense in the nearest dealership. *kb

Reported in: MONROE WA || Crash: N || VIN #: 2HNYD28827H

AIR BAGS

tl* the contact owns a 2007 acura mdx. the contact stated that when adjusting the power seat on the driver side, the air bag warning light would illuminate on the instrument panel. the dealer diagnosed that the vehicle would need a wiring harness replacement. the manufacturer denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 90,000. updated 11/04/11 *bf

Reported in: LITTLETON CO || Crash: N || VIN #: 2HNYD28297H

ELECTRICAL SYSTEM

tl* the contact owns a 2007 acura mdx. the contact stated that when adjusting the power seat on the driver side, the air bag warning light would illuminate on the instrument panel. the dealer diagnosed that the vehicle would need a wiring harness replacement. the manufacturer denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 90,000. updated 11/04/11 *bf

Reported in: LITTLETON CO || Crash: N || VIN #: 2HNYD28297H

STEERING

vehicle has developed leak in rack and pinion and power steering pump is failing at 70,000 miles which caused vehicle to be difficult to steer and could lead to possible accident. *kb

Reported in: SILVER SPRING MD || Crash: N || VIN #: 2HNYD28807H

STEERING

a whining sound is being discovered from the power steering pump/rack area after 30 minutes of drive on highway then slowdowns to the streets. the whining noise gets louder when turning the steering wheel to either left or right (not necessarily all the way). the noise go away after stopping the engine for a couple of hours. diagnosed at the dealer, found to be a defective part - power steering rack (53601-stx-a01).

Reported in: EAST NORTHPORT NY || Crash: N || VIN #: 2HNYD28397H

ELECTRICAL SYSTEM

my wife went outside of our home to get into her acura 2007 mdx to go to work. when she started the vehicle up, it started shaking and blowing out white smoke from the exhaust pipes with an unusual noise. she turned the vehicle off and called our insurance company which sent a tow truck out to take it to the dealer. after the service representative accepted the vehicle and had his mechanic inspect it to see what caused the smoking. the mechanic informed the service representative that the air compressor malfunctioned and caused an electrical shortages. this was the reason for the air compressor why the air compressor were blowing freon into the engine and caused it to smoke when the engine started. we have never miss a service and followed the recommended required maintenance. i ask the service representative what would it cost to have my wife's suv repaired? the price the service representative gave was an estimation of $1,900.00 plus labor. the service representative told me there was nothing he could because the warranty had expired and there were no recalls on this issue. just because there are no safety record on file doesn't mean that the dealer should not look into the hazard. what if this problem occurred while my wife was on her way to work, and all this freon and smoke were released inside her vehicle and caused her to have an accident? my wife and i have purchased 4 vehicles from acura brand new off the showroom floor. it appears to me that every time the warranty run out our cars, we begin to have mechanical issues which lead me to believe one or two things; either the mechanics are taking short cuts in performing the maintenance or the car workmanship is not what acura say it is. the way that i feel about my tl and my wife's mdx that we will never buy another acura vehicle. *kb

Reported in: EL PASO TX || Crash: N || VIN #: 2HNYD28427H

ENGINE AND ENGINE COOLING

my wife went outside of our home to get into her acura 2007 mdx to go to work. when she started the vehicle up, it started shaking and blowing out white smoke from the exhaust pipes with an unusual noise. she turned the vehicle off and called our insurance company which sent a tow truck out to take it to the dealer. after the service representative accepted the vehicle and had his mechanic inspect it to see what caused the smoking. the mechanic informed the service representative that the air compressor malfunctioned and caused an electrical shortages. this was the reason for the air compressor why the air compressor were blowing freon into the engine and caused it to smoke when the engine started. we have never miss a service and followed the recommended required maintenance. i ask the service representative what would it cost to have my wife's suv repaired? the price the service representative gave was an estimation of $1,900.00 plus labor. the service representative told me there was nothing he could because the warranty had expired and there were no recalls on this issue. just because there are no safety record on file doesn't mean that the dealer should not look into the hazard. what if this problem occurred while my wife was on her way to work, and all this freon and smoke were released inside her vehicle and caused her to have an accident? my wife and i have purchased 4 vehicles from acura brand new off the showroom floor. it appears to me that every time the warranty run out our cars, we begin to have mechanical issues which lead me to believe one or two things; either the mechanics are taking short cuts in performing the maintenance or the car workmanship is not what acura say it is. the way that i feel about my tl and my wife's mdx that we will never buy another acura vehicle. *kb

Reported in: EL PASO TX || Crash: N || VIN #: 2HNYD28427H

VEHICLE SPEED CONTROL

my father was just in an accident today. mdx was street parked and when he tried to reverse out the car suddenly accelerated and crashed in to the car behind him and pushed it back about 20 feet.

Reported in: EDGEWATER NJ || Crash: Y || VIN #: 2HNYD28277H

POWER TRAIN

my father was just in an accident today. mdx was street parked and when he tried to reverse out the car suddenly accelerated and crashed in to the car behind him and pushed it back about 20 feet.

Reported in: EDGEWATER NJ || Crash: Y || VIN #: 2HNYD28277H

EQUIPMENT:MECHANICAL:JACKS

recently i had to change my wife's car tire due to a flat. i used the factory acura scissor jack to do it. while i had stepped away from the jack stand to get the spare tire, the jack collapsed and essentially the metal structure of the jack had folded a bit. the car slammed to the ground with my wife and 1 year old inside the car (it was raining out). i contacted acura support about having them simply replace the unusable jack stand with a new one. they politely told me to pound sand. i have some pics of the bent jack that i can share. i had contacted the us consumer product safety commission and they recommended i file a complaint with the nhtsa. updated 01/09/13*lj

Reported in: NEWMARKET NH || Crash: N || VIN #: 2HNYD28527H

WHEELS

recently i had to change my wife's car tire due to a flat. i used the factory acura scissor jack to do it. while i had stepped away from the jack stand to get the spare tire, the jack collapsed and essentially the metal structure of the jack had folded a bit. the car slammed to the ground with my wife and 1 year old inside the car (it was raining out). i contacted acura support about having them simply replace the unusable jack stand with a new one. they politely told me to pound sand. i have some pics of the bent jack that i can share. i had contacted the us consumer product safety commission and they recommended i file a complaint with the nhtsa. updated 01/09/13*lj

Reported in: NEWMARKET NH || Crash: N || VIN #: 2HNYD28527H

TIRES

the sidewalls are cracking and peeling off of these tires. my car was purchased in july 2007 and these are the original tires. i only have 23,000 miles on the car.

Reported in: EL DORADO HILLS CA || Crash: N || VIN #: 2HNYD28437H

ENGINE

only after 30k the car started acting up and started showing engine lights, sometimes stalling for a sec when accelerating. the car has been kept in a great shape, on time oil change, atf changed before 30k and engine flushed at 30k. the car is only 5 years old.

Reported in: LAWTON OK || Crash: N || VIN #: 2HNYD28537H

POWER TRAIN

random nav reset followed by non-acceleration until rpms reach over 3000. this has happened multiple times since purchasing this vehicle in july 2012. navigation/radio system resets. soon followed by problem of non-acceleration. ex: following reset, stop at traffic light, stop sign, etc. light turns green. car feels as though it is stuck in 1st gear. will not accelerate over 1000 rpms. extremely slow movement thru intersection then car slams into gear and rpms top 3000. after rough shift car performance is mostly normal, sometimes hard shifting. next red light repeat performance. if put into park and then back to drive transmission seems to "reset" and may or may not repeat above action. if car is turned off and left to sit for a short time it usually does not repeat but for how long is anyone's guess. lately nav reset happens so often i lose count, i just wait for the car to shift into what feels like first gear. dealership has not been able to recreate this issue. no computer codes show up in system. multiple complaints to dealer but they claim to have no record and to have never heard of this problem.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2HNYD28467H

ELECTRICAL SYSTEM

random nav reset followed by non-acceleration until rpms reach over 3000. this has happened multiple times since purchasing this vehicle in july 2012. navigation/radio system resets. soon followed by problem of non-acceleration. ex: following reset, stop at traffic light, stop sign, etc. light turns green. car feels as though it is stuck in 1st gear. will not accelerate over 1000 rpms. extremely slow movement thru intersection then car slams into gear and rpms top 3000. after rough shift car performance is mostly normal, sometimes hard shifting. next red light repeat performance. if put into park and then back to drive transmission seems to "reset" and may or may not repeat above action. if car is turned off and left to sit for a short time it usually does not repeat but for how long is anyone's guess. lately nav reset happens so often i lose count, i just wait for the car to shift into what feels like first gear. dealership has not been able to recreate this issue. no computer codes show up in system. multiple complaints to dealer but they claim to have no record and to have never heard of this problem.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2HNYD28467H

SUSPENSION

there is a rattle from right under side of the vehicle and the local dealer diagnosed it as defective front strut (damper) and recommended replacement at a cost of $1300 per strut since the warranty expired. the defective strut should be repaired by acura at no or minimal cost to the consumer before an incident occurs due to defective front struts.

Reported in: MCLEAN VA || Crash: N || VIN #: 2HNYD288X7H

ELECTRICAL SYSTEM

i had a harrowing driving experience on 01/19/13; could have got into an accident if it was not due to alertness of the driver behind me. i had serviced my mdx previous day, it included replacing the battery. the technician did a sloppy job in connecting the cable resulting in the cable coming off the battery while driving in traffic. the car came to a complete stop suddenly and i was locked inside. i was not able to open any door or roll down windows by using the manual knob. i was holed up in the car until a tow truck came and connected the cable. it is a design flaw if the passenger cannot open the doors using manual controls irrespective of the car having no power. i contacted the dealership as well as manufacturer; they said they couldn't replicate the problem. this should not happen to anyone else and needs to be investigated.

Reported in: AURORA IL || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2007 acura mdx. the contact stated that the vehicle failed to start. the contact attempted to jump start the battery however, the failure recurred. the vehicle was towed to the dealer for inspection but the dealer was unable to diagnose the cause of the failure. the manufacturer was notified but provided no assistance. the failure mileage was 92,000. updated 03-28-13 *bf

Reported in: LEXINGTON KY || Crash: N || VIN #: 2HNYD28387H

ELECTRICAL SYSTEM

battery was found to be completely drained on a few occasions after sitting off overnight. after examining possible culprits when the batter was found drained it was found that the handsfree module located in the rear of the center console was hot to the touch. after removing the module completely and recharging the battery this incident of battery drainage has not occurred in 3 months. the handsfree module that operates the bluetooth and handfee functions of the care is defective to the point that it pulls a constant load from the battery even when the car is shut off and keys are not in the ignition. searching the internet finds many other owners of the same model to have the same problem. this module should be replaced by the manufacturer free of charge because it can lead to a dead battery with no way to start the car, as well as possible fire from the amount of heat built up in the faulty module.

Reported in: LEESBURG VA || Crash: N || VIN #: 2HNYD28807H

SEATS

the headrests in this car and all newer-model cars create an uncomfortable and dangerous position of the head and neck by forcing the driver's head forward into an unnatural position. people who are taller, or who have a taller torso are affected more than shorter drivers/passengers. reclining the seat to avoid having your head pushed forward creates an absence of support for your upper back and torso. these unnatural and uncomfortable positions, while they may assist in whiplash-type accidents, can create neck and back fatigue and even exacerbate and/or cause disk injuries in the delicate cervical spine area. i'm sure these headrests are designed to comply with nhtsa requirements; however while the design may solve one problem (whiplash) it create an entirely different set of problems. a simple solution is to make the headrests adjustable in terms of the angle so that taller drivers are not forced into a hunched over, neck-pain causing position. this is not a minor complaint and is not specific to our acura. these uncomfortable headrests exist in every newer-model car i've driven or been a passenger in. the nhtsa rules for these headrests are also creating a situation where owners of these cars are making modifications to alleviate the painful head/neck position caused by the headrests. people are removing the headrests, turning them around backwards and sometimes bending the supports to angle the headrest away at a more comfortable position which undermine the supposed safety benefits afforded by the head-forward design. please, do something to correct the design requirements. they are hurting us and creating an even more unsafe condition when people modify the headrests. a re-design and recall of these current head-forward headrests is imperative to eliminate repetitive head-forward-type cervical disk injuries that are not caused by an accident.

Reported in: LOVELAND CO || Crash: N || VIN #: 2HNYD28207H

ELECTRICAL SYSTEM

tl* the contact owns a 2007 acura mdx. the contact stated that after numerous attempts the vehicle failed to start. the vehicle was towed to an authorized dealer where the battery was replaced. the failure recurred three times and the battery was replaced each time. the manufacturer was notified of the defect. the approximate failure mileage was 82,000.

Reported in: SUWANEE GA || Crash: N || VIN #: 2HNYD28447H

ENGINE

tl* the contact owns a 2007 acura mdx. the contact stated that after numerous attempts the vehicle failed to start. the vehicle was towed to an authorized dealer where the battery was replaced. the failure recurred three times and the battery was replaced each time. the manufacturer was notified of the defect. the approximate failure mileage was 82,000.

Reported in: SUWANEE GA || Crash: N || VIN #: 2HNYD28447H

POWER TRAIN

while driving my car surged forward on its on then i lost rpms. my car then cut off on a busy interstate during rush hour. i took to the dealership they said i needed a new transmission. ironically i had work done on my converter that the dealership recalled and now it has failed and almost had me killed.

Reported in: CALERA AL || Crash: N || VIN #: 2HNYD28307H

SUSPENSION

driver side strut broke, took to dealer multiple times to diagnose. independent frame shop diagnosed within 10 minutes of being there. come to find out from new service advisor that previous advisor did document issue i was complaining about in their system. smells like a cover up to me. been chasing this problem for the better part of 2 years now with the dealer. many other documented situations similar to mine online as well. please look into this issue. with the dealer's participation this fix will cost me $1500 to repair and my car is still under warranty. they are calling it wear and tear. for such a well cared for low mileage car, and so many other documented situations, i disagree.

Reported in: RENTON WA || Crash: N || VIN #: 2HNYD28857H

ENGINE

tl* the contact owns a 2007 acura mdx. the contact stated that the vehicle stalled and became inoperable. the vehicle was taken to a dealer where the failure was unable to be replicated. the manufacturer was made aware of the failure. the failure mileage was 68,700, and the current mileage was 71,500.

Reported in: BETHESDA MD || Crash: N || VIN #: 2HNYD28227H

SUSPENSION

i am having issues with a leaking shock on the rear of my acura mdx sport. the shock is leaking, after research online this is a common issue for this model and i feel is a design flaw.

Reported in: HUNTINGDON VALLEY PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

came out to our 2007 mdx in the morning and found that the battery was completely dead for third time in a week. charged battery again and drove the car to dealership. problem diagnosed as an open circuit in the hands free unit even when ignition is off. replaced the hands free unit. approximately 60 days later, same problem again, and new hands free unit again the problem. the unit is located in the console between front seats was very hot and could have caused a fire. dealership informed me that they had seen this problem a lot, but that there is no recall and acura has no answers for them. had to replace battery after 2nd unit failed, now working on 3rd hands free unit in less than one year. after 2nd incident i contacted acura and reported the problem and they stated that they were unaware of any problems with these hands free units. apparently, acura does not yet have the ability to access the internet as a considerable number of other 2007 mdx owners have voiced the same concern in the acura owners forum after experiencing failures of their hands free units. obviously, the hands free unit manufactured by johnson controls has a design defect which is causing this problem and creating a fire risk in the passenger cabin even when ignition is off. defect could also cause house fire if car is parked in an attached garage due to the fact that the circuit is open even when the ignition is off and gets very hot to the touch. this problem needs to be investigated by n.h.t.s.a., as it is a significant fire safety risk. i encourage all parties who have experienced a similar problem to file a complaint here so that the scope of the problem can be better determined and acura will be forced to take this problem seriously.

Reported in: SALT LAKE CITY UT || Crash: N || VIN #: 2HNYD28387

POWER TRAIN

2007 acura mdx vibration (judder) at 20-45 mph during acceleration. this issue should put in the recall menu.

Reported in: WAUSAU WI || Crash: N || VIN #: 2HNYD28337H