Complaints & Recalls
Official Safety Recalls - Important!
24 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: EL1, AL0
Recall Date: Jan 23, 2025
Consumer Complaints
9 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Corrective Action:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Additional Notes:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Mfg Campaign: 11557993
Recall Date: Dec 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Corrective Action:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Additional Notes:
The All Wheel Drive of my 2022 MDX has been going out in the rear, and only the front wheels are powered. This happens nearly every time I drive the vehicle for the last 2 months, at least. My safety is at risk because I live in Montana and the roads have been getting icy with current weather conditions. When the AWD drive gives out, I lose all power briefly as the front tried to regain power. Going up mountains with this issue is very dangerous. It also goes out in "snow" mode. I have sent the Acura warranty department numerous photos, via email, of the error message as well as videos of the message popping up. I also started a log of the error as of 11/09/23. I live over 400 miles from the closest Acura dealership. I asked if the local Honda dealership can look at it and after over a week of waiting to hear back, was told I needed to take it to Acura. I refuse to drive it over 400 miles in winter conditions. I asked for it to be towed to Acura last Monday, 11/20/23, and have yet to hear back. The warning message reads, "All Wheel Drive system problem. Only front wheels may be powered, see your dealer." Additional, snall rocks from snow protection keep getting stuck between the break rotors and the back plate. It causes a loud screeching sound until the rocks are dislodged. The rear brakes now sweak.
Mfg Campaign: 11557993
Recall Date: Dec 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Corrective Action:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Additional Notes:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Mfg Campaign: 11556090
Recall Date: Nov 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Corrective Action:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Additional Notes:
Twice earlier in the year as I was pulling into a parking spot the brakes seemed to have failed, car auto accelerated, but was stopped by a parking block. Air suspension warning light was on, car was evaluated three times 6/2023-8/2023, air suspension sensor replaced, Acura reported car was otherwise fine. One week following last evaluation car again auto accelerated, was stopped by parking block. The car again auto accelerated one month later, this time into cement wall, air bags deployed. Issue only happens when coming to a stop, very sporadic and rare, but obviously dangerous.
Mfg Campaign: 11556090
Recall Date: Nov 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to report a significant issue concerning a leak in the transfer case of my 2022 Acura MDX Type S, VIN: [XXX] . This malfunction poses a potential safety risk to myself and other road users. 1.Component Malfunction: •The malfunction occurred in the transfer case of the vehicle. Yes, the transfer case is available for inspection upon request. 2.Safety Risks: •The leak could potentially lead to inadequate lubrication within the drivetrain, causing it to malfunction while driving, which might result in loss of control or an accident. 3.Problem Confirmation: •The problem has been confirmed by an authorized Acura dealer, who identified the leak and proposed either a seal replacement or a complete transfer case replacement as potential solutions. 4.Inspections: •The vehicle has been inspected by the dealer and is scheduled for a follow-up inspection to ascertain whether the seal replacement resolves the issue. As of now, no inspections have been conducted by the manufacturer, police, or insurance representatives. 5.Warning Signs: •There were no warning lamps or messages indicating a problem. However, I was advised of the leak when the car was on the lift for a tire change, which prompted a further investigation. This issue raises concerns about the potential safety risks not only to myself but to other drivers on the road. I am worried that others with the same vehicle model might experience similar problems, which could lead to dangerous situations if not addressed promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to report a significant issue concerning a leak in the transfer case of my 2022 Acura MDX Type S, VIN: [XXX] . This malfunction poses a potential safety risk to myself and other road users. 1.Component Malfunction: •The malfunction occurred in the transfer case of the vehicle. Yes, the transfer case is available for inspection upon request. 2.Safety Risks: •The leak could potentially lead to inadequate lubrication within the drivetrain, causing it to malfunction while driving, which might result in loss of control or an accident. 3.Problem Confirmation: •The problem has been confirmed by an authorized Acura dealer, who identified the leak and proposed either a seal replacement or a complete transfer case replacement as potential solutions. 4.Inspections: •The vehicle has been inspected by the dealer and is scheduled for a follow-up inspection to ascertain whether the seal replacement resolves the issue. As of now, no inspections have been conducted by the manufacturer, police, or insurance representatives. 5.Warning Signs: •There were no warning lamps or messages indicating a problem. However, I was advised of the leak when the car was on the lift for a tire change, which prompted a further investigation. This issue raises concerns about the potential safety risks not only to myself but to other drivers on the road. I am worried that others with the same vehicle model might experience similar problems, which could lead to dangerous situations if not addressed promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to report a significant issue concerning a leak in the transfer case of my 2022 Acura MDX Type S, VIN: [XXX] . This malfunction poses a potential safety risk to myself and other road users. 1.Component Malfunction: •The malfunction occurred in the transfer case of the vehicle. Yes, the transfer case is available for inspection upon request. 2.Safety Risks: •The leak could potentially lead to inadequate lubrication within the drivetrain, causing it to malfunction while driving, which might result in loss of control or an accident. 3.Problem Confirmation: •The problem has been confirmed by an authorized Acura dealer, who identified the leak and proposed either a seal replacement or a complete transfer case replacement as potential solutions. 4.Inspections: •The vehicle has been inspected by the dealer and is scheduled for a follow-up inspection to ascertain whether the seal replacement resolves the issue. As of now, no inspections have been conducted by the manufacturer, police, or insurance representatives. 5.Warning Signs: •There were no warning lamps or messages indicating a problem. However, I was advised of the leak when the car was on the lift for a tire change, which prompted a further investigation. This issue raises concerns about the potential safety risks not only to myself but to other drivers on the road. I am worried that others with the same vehicle model might experience similar problems, which could lead to dangerous situations if not addressed promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11551829
Recall Date: Oct 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Corrective Action:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Additional Notes:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Mfg Campaign: 11544331
Recall Date: Sep 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Corrective Action:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Additional Notes:
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Mfg Campaign: 11544331
Recall Date: Sep 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle experienced reduced power and many alarm messages came up. I pulled to the side of the road to get out of traffic. I turned off the engine and attempted to restart, the engine would run for 5 seconds and then shutdown. I learned later that the turbo outlet hose had become detached from the hose fitting. It was under the motor and only accessible when the vehicle was on a hoist. The real reason for my complaint is that with the engine unable to stay running, the transmission could not be shifted to neutral and there is no shift lock feature to manually put the transmission in neutral either. So, if I had been stuck in traffic when the engine lost power, there would have been no way to push or tow the vehicle to a safe place. This seems like a function that would be important to have on a vehicle.
Corrective Action:
Vehicle experienced reduced power and many alarm messages came up. I pulled to the side of the road to get out of traffic. I turned off the engine and attempted to restart, the engine would run for 5 seconds and then shutdown. I learned later that the turbo outlet hose had become detached from the hose fitting. It was under the motor and only accessible when the vehicle was on a hoist. The real reason for my complaint is that with the engine unable to stay running, the transmission could not be shifted to neutral and there is no shift lock feature to manually put the transmission in neutral either. So, if I had been stuck in traffic when the engine lost power, there would have been no way to push or tow the vehicle to a safe place. This seems like a function that would be important to have on a vehicle.
Additional Notes:
Vehicle experienced reduced power and many alarm messages came up. I pulled to the side of the road to get out of traffic. I turned off the engine and attempted to restart, the engine would run for 5 seconds and then shutdown. I learned later that the turbo outlet hose had become detached from the hose fitting. It was under the motor and only accessible when the vehicle was on a hoist. The real reason for my complaint is that with the engine unable to stay running, the transmission could not be shifted to neutral and there is no shift lock feature to manually put the transmission in neutral either. So, if I had been stuck in traffic when the engine lost power, there would have been no way to push or tow the vehicle to a safe place. This seems like a function that would be important to have on a vehicle.
Mfg Campaign: 11523907
Recall Date: May 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brake gets rocks stuck, a lot of people are complaining for this, Acura is not taking actions to correct this, This can be dangerous if the brakes fails for having a rock stuck in the calipers
Corrective Action:
Rear brake gets rocks stuck, a lot of people are complaining for this, Acura is not taking actions to correct this, This can be dangerous if the brakes fails for having a rock stuck in the calipers
Additional Notes:
Rear brake gets rocks stuck, a lot of people are complaining for this, Acura is not taking actions to correct this, This can be dangerous if the brakes fails for having a rock stuck in the calipers
Mfg Campaign: 11520807
Recall Date: May 7, 2023
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