Complaints & Recalls
Consumer Complaints
12 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Corrective Action:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Additional Notes:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Mfg Campaign: 11605515
Recall Date: Jul 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Corrective Action:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Additional Notes:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Mfg Campaign: 11605515
Recall Date: Jul 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Corrective Action:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Additional Notes:
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Mfg Campaign: 11605515
Recall Date: Jul 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Acura ILX. The contact stated that while driving at an undisclosed speed, he became aware that the white lines on the road appeared curved through the windshield. The contact then noticed that the windshield was distorted. The vehicle was taken to the dealer, where the contact was informed that the windshield was delaminating and needed to be replaced. The windshield was replaced under warranty; however, the replacement windshield was also defective. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,600.
Corrective Action:
The contact owns a 2021 Acura ILX. The contact stated that while driving at an undisclosed speed, he became aware that the white lines on the road appeared curved through the windshield. The contact then noticed that the windshield was distorted. The vehicle was taken to the dealer, where the contact was informed that the windshield was delaminating and needed to be replaced. The windshield was replaced under warranty; however, the replacement windshield was also defective. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,600.
Additional Notes:
The contact owns a 2021 Acura ILX. The contact stated that while driving at an undisclosed speed, he became aware that the white lines on the road appeared curved through the windshield. The contact then noticed that the windshield was distorted. The vehicle was taken to the dealer, where the contact was informed that the windshield was delaminating and needed to be replaced. The windshield was replaced under warranty; however, the replacement windshield was also defective. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,600.
Mfg Campaign: 11574756
Recall Date: Feb 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
Upon and after raining the headlights leak and water enters the inside of the headlights. It my cause a short. Unsafe driving conditions at night.
Corrective Action:
Upon and after raining the headlights leak and water enters the inside of the headlights. It my cause a short. Unsafe driving conditions at night.
Additional Notes:
Upon and after raining the headlights leak and water enters the inside of the headlights. It my cause a short. Unsafe driving conditions at night.
Mfg Campaign: 11567077
Recall Date: Jan 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Corrective Action:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Additional Notes:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Mfg Campaign: 11551027
Recall Date: Oct 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Corrective Action:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Additional Notes:
It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.
Mfg Campaign: 11551027
Recall Date: Oct 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 Acura ILX. The contact stated that after entering the vehicle, he became aware that the driver's seat belt was stuck and would not uncoil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the seat belt assembly. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Acura ILX. The contact stated that after entering the vehicle, he became aware that the driver's seat belt was stuck and would not uncoil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the seat belt assembly. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Acura ILX. The contact stated that after entering the vehicle, he became aware that the driver's seat belt was stuck and would not uncoil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the seat belt assembly. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11547853
Recall Date: Oct 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Corrective Action:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Additional Notes:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Mfg Campaign: 11498700
Recall Date: Dec 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Corrective Action:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Additional Notes:
Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.
Mfg Campaign: 11498700
Recall Date: Dec 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.
Mfg Campaign: 11447356
Recall Date: Jan 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle suddenly decelerated without warning. Transmission would not shift to a higher gear causing the vehicle rev. Warning lights on the dashboard started going off at the same time. Lanes departure and adaptive cruise control warning went off. Had to have vehicle towed to dealership. Lucilky this happened on a rural backroad and not on the freeway or busy road as someone could have rear-ended the vehicle. Dealership was given video of incident and couldn't replicate the issue and we were told that the car did not store any of the error codes for the warning lights that came on the dash. The evening before the brake lights would not turn off when when the vehicle was turned off. Dealership said it was an adjustment that needed to be made to the switch on the brake pedal. Car is unsafe to drive as if this were to happen again on a busy highway or road without notice the persons behind would not be expecting the vehicle to suddenly drastically drop speed and not be able to accelerate.
Corrective Action:
Vehicle suddenly decelerated without warning. Transmission would not shift to a higher gear causing the vehicle rev. Warning lights on the dashboard started going off at the same time. Lanes departure and adaptive cruise control warning went off. Had to have vehicle towed to dealership. Lucilky this happened on a rural backroad and not on the freeway or busy road as someone could have rear-ended the vehicle. Dealership was given video of incident and couldn't replicate the issue and we were told that the car did not store any of the error codes for the warning lights that came on the dash. The evening before the brake lights would not turn off when when the vehicle was turned off. Dealership said it was an adjustment that needed to be made to the switch on the brake pedal. Car is unsafe to drive as if this were to happen again on a busy highway or road without notice the persons behind would not be expecting the vehicle to suddenly drastically drop speed and not be able to accelerate.
Additional Notes:
Vehicle suddenly decelerated without warning. Transmission would not shift to a higher gear causing the vehicle rev. Warning lights on the dashboard started going off at the same time. Lanes departure and adaptive cruise control warning went off. Had to have vehicle towed to dealership. Lucilky this happened on a rural backroad and not on the freeway or busy road as someone could have rear-ended the vehicle. Dealership was given video of incident and couldn't replicate the issue and we were told that the car did not store any of the error codes for the warning lights that came on the dash. The evening before the brake lights would not turn off when when the vehicle was turned off. Dealership said it was an adjustment that needed to be made to the switch on the brake pedal. Car is unsafe to drive as if this were to happen again on a busy highway or road without notice the persons behind would not be expecting the vehicle to suddenly drastically drop speed and not be able to accelerate.
Mfg Campaign: 11431446
Recall Date: Sep 2, 2021
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