Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Acura (American Honda Motor Co.) is recalling certain 2016-2019 Acura ILX vehicles. Excessive grease may prevent the set-ring on the half shaft from fully engaging, allowing the driveshaft to separate from the half shaft.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G54
Recall Date: Jun 6, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Acura (American Honda Motor Co.) is recalling certain 2014-2019 Acura ILX vehicles. The vehicles may have a deformed fuel tank, raising the height of the fuel pump and allowing the fuel level float to stick, possibly causing the fuel gauge to display an inaccurate fuel level.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H3U, Z3T
Recall Date: Jan 24, 2019
Consumer Complaints
22 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11660038
Recall Date: May 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11646529
Recall Date: Mar 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11643688
Recall Date: Feb 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have not received any notification to get this recall repaired.
Corrective Action:
I have not received any notification to get this recall repaired.
Additional Notes:
I have not received any notification to get this recall repaired.
Mfg Campaign: 11640928
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11628208
Recall Date: Dec 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11594795
Recall Date: Jun 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE RECALL DATE WAS 12/18/2023. I CALLED TO HAVE MY VEHICLE REPAIRED BUT THEY ARE REFUSED BECAUSE THE PARTS ARE NOT AVAILABLE. I RAISED THE ISSUE THAT THE VEHICLE ENGINE DID NOT START A SEVERAL TIMES AND THE ENGINE LIGHT WAS ON BEFORE AND I FEEL UNSAFE FOR DRIVING THE VEHICLE. THE SERVICE REP NAMED "SEVRI" FROM HONDA OF MANHANSSAT ADVISED CONTINUE DRIVING THE VEHICLE AND IF I WANT TO BRING THE VEHICLE FOR A CHECK UP, I WILL BE RESPONSIBLE FOR $175 CHECK UP FEE.
Corrective Action:
THE RECALL DATE WAS 12/18/2023. I CALLED TO HAVE MY VEHICLE REPAIRED BUT THEY ARE REFUSED BECAUSE THE PARTS ARE NOT AVAILABLE. I RAISED THE ISSUE THAT THE VEHICLE ENGINE DID NOT START A SEVERAL TIMES AND THE ENGINE LIGHT WAS ON BEFORE AND I FEEL UNSAFE FOR DRIVING THE VEHICLE. THE SERVICE REP NAMED "SEVRI" FROM HONDA OF MANHANSSAT ADVISED CONTINUE DRIVING THE VEHICLE AND IF I WANT TO BRING THE VEHICLE FOR A CHECK UP, I WILL BE RESPONSIBLE FOR $175 CHECK UP FEE.
Additional Notes:
THE RECALL DATE WAS 12/18/2023. I CALLED TO HAVE MY VEHICLE REPAIRED BUT THEY ARE REFUSED BECAUSE THE PARTS ARE NOT AVAILABLE. I RAISED THE ISSUE THAT THE VEHICLE ENGINE DID NOT START A SEVERAL TIMES AND THE ENGINE LIGHT WAS ON BEFORE AND I FEEL UNSAFE FOR DRIVING THE VEHICLE. THE SERVICE REP NAMED "SEVRI" FROM HONDA OF MANHANSSAT ADVISED CONTINUE DRIVING THE VEHICLE AND IF I WANT TO BRING THE VEHICLE FOR A CHECK UP, I WILL BE RESPONSIBLE FOR $175 CHECK UP FEE.
Mfg Campaign: 11593965
Recall Date: Jun 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure if the Vin number is correct. I am experiencing problems related to certain recalls on this year make & model vehicle. It would appear that there is a strong possibility that there is a recall on my vehicle, but the Vin number does not show that possibly due to an issue with a falsified Vin number that is attached to my vehicle. I am unsure how to proceed. An investigation is being conducted by my states attorney general’s office.
Corrective Action:
Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure if the Vin number is correct. I am experiencing problems related to certain recalls on this year make & model vehicle. It would appear that there is a strong possibility that there is a recall on my vehicle, but the Vin number does not show that possibly due to an issue with a falsified Vin number that is attached to my vehicle. I am unsure how to proceed. An investigation is being conducted by my states attorney general’s office.
Additional Notes:
Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure if the Vin number is correct. I am experiencing problems related to certain recalls on this year make & model vehicle. It would appear that there is a strong possibility that there is a recall on my vehicle, but the Vin number does not show that possibly due to an issue with a falsified Vin number that is attached to my vehicle. I am unsure how to proceed. An investigation is being conducted by my states attorney general’s office.
Mfg Campaign: 11588737
Recall Date: May 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11586360
Recall Date: May 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11577068
Recall Date: Mar 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Corrective Action:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Additional Notes:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Mfg Campaign: 11576905
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Corrective Action:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Additional Notes:
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Mfg Campaign: 11576905
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car stoped working due to low gas, on the dealership they have a recall in the fuel pump.
Corrective Action:
Car stoped working due to low gas, on the dealership they have a recall in the fuel pump.
Additional Notes:
Car stoped working due to low gas, on the dealership they have a recall in the fuel pump.
Mfg Campaign: 11498288
Recall Date: Dec 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS:FRONT:RETRACTOR
Potential Consequences:
The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 25,000.
Mfg Campaign: 11482653
Recall Date: Sep 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel gauge is off, car goes through gas fast, and there is some stalling/ jumping at times
Corrective Action:
Fuel gauge is off, car goes through gas fast, and there is some stalling/ jumping at times
Additional Notes:
Fuel gauge is off, car goes through gas fast, and there is some stalling/ jumping at times
Mfg Campaign: 11434509
Recall Date: Sep 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED THAT THE FUEL TANK WAS FULL; HOWEVER, THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS TAKEN TO CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, 818-528-1300) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED GAS TANK WAS REPLACED 2 TIMES AND IS FINE. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED THAT THE FUEL TANK WAS FULL; HOWEVER, THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS TAKEN TO CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, 818-528-1300) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED GAS TANK WAS REPLACED 2 TIMES AND IS FINE. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED THAT THE FUEL TANK WAS FULL; HOWEVER, THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS TAKEN TO CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, 818-528-1300) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED GAS TANK WAS REPLACED 2 TIMES AND IS FINE. *JB
Mfg Campaign: 11162964
Recall Date: Dec 21, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL FLUCTUATED AND REMAINED INCONCLUSIVE THREE WEEKS FROM THE DATE THE VEHICLE WAS PURCHASED. CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CALIFORNIA 91401, (818) 528-1300) WAS MADE AWARE OF THE FAILURE AND REALIGNED THE FUEL GAUGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Corrective Action:
TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL FLUCTUATED AND REMAINED INCONCLUSIVE THREE WEEKS FROM THE DATE THE VEHICLE WAS PURCHASED. CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CALIFORNIA 91401, (818) 528-1300) WAS MADE AWARE OF THE FAILURE AND REALIGNED THE FUEL GAUGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Additional Notes:
TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL FLUCTUATED AND REMAINED INCONCLUSIVE THREE WEEKS FROM THE DATE THE VEHICLE WAS PURCHASED. CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CALIFORNIA 91401, (818) 528-1300) WAS MADE AWARE OF THE FAILURE AND REALIGNED THE FUEL GAUGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Mfg Campaign: 11155585
Recall Date: Dec 3, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IT IS A BRAND NEW 2018 ILX WE BOUGHT IN OCTOBER. JUST DRIVING IT A FEW DAYS WE FOUND THE FUEL GAUGE IS NOT WORKING. IT ALWAYS SHOWS FULL TANK. WE BROUGHT IT TO ACURA DEAL AND WAS TOLD IT IS A KNOWN ISSUE WITH THE FUEL PUMP WITH MANY NEW 2018 ILX.
Corrective Action:
IT IS A BRAND NEW 2018 ILX WE BOUGHT IN OCTOBER. JUST DRIVING IT A FEW DAYS WE FOUND THE FUEL GAUGE IS NOT WORKING. IT ALWAYS SHOWS FULL TANK. WE BROUGHT IT TO ACURA DEAL AND WAS TOLD IT IS A KNOWN ISSUE WITH THE FUEL PUMP WITH MANY NEW 2018 ILX.
Additional Notes:
IT IS A BRAND NEW 2018 ILX WE BOUGHT IN OCTOBER. JUST DRIVING IT A FEW DAYS WE FOUND THE FUEL GAUGE IS NOT WORKING. IT ALWAYS SHOWS FULL TANK. WE BROUGHT IT TO ACURA DEAL AND WAS TOLD IT IS A KNOWN ISSUE WITH THE FUEL PUMP WITH MANY NEW 2018 ILX.
Mfg Campaign: 11155358
Recall Date: Dec 1, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11155240
Recall Date: Nov 30, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11155240
Recall Date: Nov 30, 2018
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