Software Issue Causes Blank Instrument Panel in Genesis G90 and GV60 Vehicles
The Instrument Panel Problem
The issue stems from a ROM data read failure that may occur during a cold start. When this happens, the instrument cluster fails to display essential information — including the speedometer, warning lights, and other telltales — leaving the driver without critical safety data.Affected Models: 2023–2025 Genesis G90 and GV60
- Problem: Blank instrument panel caused by software error during cold starts.
- Compliance Issue: Noncompliance with FMVSS No. 101 (Controls and Displays)
Root Cause Of Instrument Panel Failur
Testing conducted by the North America Safety Organization (NASO) at the Safety Testing and Investigation Laboratory (STIL) in June 2025 revealed that a software start-up sequence error distorted signals between the microcontroller unit (MCU) and ROM. This distortion resulted in a delayed or completely inoperative instrument panel. Further analysis confirmed that a software update introduced in April 2025 for both affected models corrected the issue. However, vehicles built prior to that update remain at risk.Timeline of Investigation and Recall Decision
- June 9–13, 2025: NASO performed replication testing confirming instrument cluster failures during cold starts.
- Supplier Review: Analysis revealed communication signal distortion between MCU and ROM.
- April 2025 Update: A software upgrade already addressed the issue in newer vehicles.
Remedy and Owner Notifications
Genesis has outlined a comprehensive plan to fix the problem:- Software Update at Retailers: Owners will be instructed to bring their vehicles to a Genesis retailer for a free IP cluster display software update.
- Over-the-Air (OTA) Updates: Eligible vehicles enrolled in Genesis Connected Services may receive the update remotely.
- Owner Notifications: Letters will be sent via first-class mail with instructions for scheduling service.
What Genesis Owners Should Do
If you own a 2023, 2024, or 2025 Genesis G90 or GV60:- Keep an Eye on Your Mailbox: Look for official recall letters with detailed instructions.
- Schedule Service Promptly: If your Hyundai Genesis is included, arrange for the software update.
- Enable OTA Updates: If you use Genesis Connected Services, opt in to receive over-the-air updates for maximum convenience.
A blank instrument panel is a serious safety concern, as it leaves drivers without access to vital information such as speed and warning indicators. Genesis is taking action to ensure compliance with federal safety standards and protect its customers.
If you drive a 2023–2025 Genesis G90 or GV60 and receive a notice, act quickly to ensure your vehicle receives the necessary software update and remains safe on the road.
If you own a Hyundai Genesis G90 or GV60 and continue to experience repeated issues — such as a blank instrument panel or other recurring defects - even after multiple repair attempts, your vehicle could qualify as a lemon under state and federal lemon laws. A car may be considered a lemon if the manufacturer or dealer cannot fix a substantial problem within a reasonable number of attempts, especially when the defect affects safety, value, or use of the vehicle. In cases like the 2023–2025 Genesis recall, if your vehicle keeps having the same problem despite software updates or repairs, you may be entitled to a refund, replacement, or cash compensation through a lemon law claim
If you’ve had repeated issues with your Hyundai Genesis G90 or GV60, don’t wait any longer — you may have rights under the lemon law. Owners dealing with ongoing problems, such as the instrument panel going blank or other defects the dealer can’t seem to fix, could be eligible for a refund, replacement vehicle, or financial compensation. Every day you drive a defective car, you put your safety and investment at risk. Take action now: check whether your vehicle qualifies for lemon law protection and get the resolution you deserve.