toyota venza Problems

toyota venza 2009 Complaints

VEHICLE SPEED CONTROL

first highway trip with a brand new 2009 toyota venza automatic 4 cylinder awd. maintained speed limit 100 kilos/hr. went to pass a semi and gas pedal stuck at 120 kilometers on narrow two way highway with soft shoulders post major snow fall last friday(normally not speed). was unable to depress the gas pedal and apply full pressure on brakes.the vehicle did not slow down engine was still racing. finally was able to put transmission into neutral, still with full brakes barely working with racing engine . engine smells began, able to wrestle car to gravel shoulder,throw into park and immediately killed engine. once semi calmed down, tried to inspect gas pedal. yanked out toyota manufactured installed rubber mat which had been improperly installed on top of existing factory carpet matt which was clipped in place. read about this being improper - in car manual while waiting to hear back from dealership for safety instructions given system warning that major brake failure may have also occurred. carefully did some checks of brakes. hard pressure on pedal resulted in traction signal reappearing. soft pressure there was no traction sign. very cautiously and slowly 90 - 95 kilometers/hr. continued home on last leg of trip with no passing. once home, re-inspected gas pedal area and noted a corresponding line indent to where rubber matt may have dug into carpet on right side of gas pedal. though not a mechanic, deductively, rubber mat improper install may likely have caused gas pedal stick. rubber mat clearly warned not to install on top of carpet mat ! why dealer did. no idea! why braking system not work while engine raced in drive... i have no idea.! feel very very very lucky to be alive! could have easily ended in death but for my many years of sport car driving with standards transmission, and highway driving skills! marked on the mat "do not install."

Reported in: WINNIPEG, MANITOBA, CANADA 00 || Crash: N || VIN #:

EQUIPMENT ADAPTIVE

first highway trip with a brand new 2009 toyota venza automatic 4 cylinder awd. maintained speed limit 100 kilos/hr. went to pass a semi and gas pedal stuck at 120 kilometers on narrow two way highway with soft shoulders post major snow fall last friday(normally not speed). was unable to depress the gas pedal and apply full pressure on brakes.the vehicle did not slow down engine was still racing. finally was able to put transmission into neutral, still with full brakes barely working with racing engine . engine smells began, able to wrestle car to gravel shoulder,throw into park and immediately killed engine. once semi calmed down, tried to inspect gas pedal. yanked out toyota manufactured installed rubber mat which had been improperly installed on top of existing factory carpet matt which was clipped in place. read about this being improper - in car manual while waiting to hear back from dealership for safety instructions given system warning that major brake failure may have also occurred. carefully did some checks of brakes. hard pressure on pedal resulted in traction signal reappearing. soft pressure there was no traction sign. very cautiously and slowly 90 - 95 kilometers/hr. continued home on last leg of trip with no passing. once home, re-inspected gas pedal area and noted a corresponding line indent to where rubber matt may have dug into carpet on right side of gas pedal. though not a mechanic, deductively, rubber mat improper install may likely have caused gas pedal stick. rubber mat clearly warned not to install on top of carpet mat ! why dealer did. no idea! why braking system not work while engine raced in drive... i have no idea.! feel very very very lucky to be alive! could have easily ended in death but for my many years of sport car driving with standards transmission, and highway driving skills! marked on the mat "do not install."

Reported in: WINNIPEG, MANITOBA, CANADA 00 || Crash: N || VIN #:

POWER TRAIN

2009 toyota venza (manufactured -oct./08), 6 cylinder. was in park,about to go in reverse to back out of level driveway, foot on brake, car would not engage in reverse! foot brake pedal felt tense and inflexible. ie. would not move even with applied foot pressure. flashing traction control light came on. turned off car then restarted and repeated effort to back out. same thing! again repeat steps, repeated same response. tried turning off traction control and turning back on several times. no idea what did it, but finally was able to back out.

Reported in: WINNIPEG, MANITOBA, CANADA 00 || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC

we own a 2009 toyota venza 4 cylinder a/t fwd vehicle. one of the safety features in this vehicle is hill-start assist. on 7/20/09 while i was at a red light on an uphill slope, the light turned green and upon releasing the brakes, the vehicle immediately started rolling backwards, almost colliding with a vehicle behind us. on 7/24/09 i took the vehicle to wolfchase toyota in memphis, tn. to have the vehicle inspected. i was told four different stories from the dealership and toyota u.s. headquarters: that a: the venza did not have the hill-start assist feature, b: it did have the feature and was working fine, c: only all wheel drive models had the feature, and d: my car had the feature but it doesn't activate automatically-you have to manually activate the feature by fully stepping on the brake pedal until a beep is heard and the traction control light comes on, and then you have two seconds to press the gas pedal before the feature turns off. the owners manual states the vehicle has the hill-start assist feature but does not mention anything about activating it manually. we were not notified about the manual activation by the dealer upon purchasing the vehicle or by toyota when the safety concern was first brought up. i feel toyota should immediately send out a safety notice requiring all employees be briefed about the hill-start assist feature, how it doesn't activate automatically, and how to activate the feature when stopped on an uphill slope.

Reported in: LAKELAND TN || Crash: N || VIN #: 4T3ZE11A59U

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

tl*the contact owns a 2009 toyota venza. the contact stated that the head rests on both front seats were moved up too close to the windshield. the head rests make the occupants heads bend down, which makes driving uncomfortable. the toyota manufacturer stated that they moved the head rests for safety purpose in new vehicles. the contact stated that the head rests pose an issue for those who are taller than five feet. the failure mileage was 400 and current mileage was 800. updated 8/28/09 *cn updated 09/09/09*jb

Reported in: RICHMOND VA || Crash: N || VIN #: 4T3ZE11A99U

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

tl* the contact owns a 2009 toyota venza. when attempting to shift gears or during brake activation the traction control activates. usually after 30 seconds the traction control mode is deactivated. the vehicle was taken to the dealer twice for inspection. the technician concluded that because they could not duplicate the failure, they could not provide a remedy. he then added that although the failure was common for his model type, they have not developed a remedy. the failure mileage was 100. the current mileage was 1300.

Reported in: WHITING NJ || Crash: N || VIN #: 4T3BE11A09U

VISIBILITY:SUN ROOF ASSEMBLY

the sunroof of the newly purchased toyota venza fell off while driving--there is a design defect...

Reported in: JERSEY CITY NJ || Crash: N || VIN #: 4T3BK11A69U

STRUCTURE:FRAME AND MEMBERS

the sunroof of the newly purchased toyota venza fell off while driving--there is a design defect...

Reported in: JERSEY CITY NJ || Crash: N || VIN #: 4T3BK11A69U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. while driving 5 mph the contact stepped on the accelerator and the vehicle accelerated to a higher speed without warning. the contact eventually regained control of the vehicle by applying the brake pedal. the failure occurred twice in a school zone. the contact is concerned of the safety risk since the failure nearly caused a tragedy in a school zone. the manufacturer has not been notified. the vin was not available. the current and failure mileages were 300.

Reported in: NEW YORK NY || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. he stated that while he was driving in reverse with his foot on the brake pedal, the vehicle unexpectedly accelerated and hit a tree. the engine was still on; however, he turned the vehicle off and pushed it into the garage for fear that the failure would reoccur. the contact sustained a large laceration to his head. he was required to get staples for his head injury. the airbags did not deploy. the dealer did not offer any assistance; yet, they advised the contact to notify the manufacturer. the manufacturer stated that they would advise him of the diagnosis after they retrieve the vehicle and inspect it. the failure and current mileages were 230. update 12/14/09 *cn updated 12/16/09*jb

Reported in: LINDALE TX || Crash: Y || VIN #: 4T3ZK11A99U

AIR BAGS

tl*the contact owns a 2009 toyota venza. he stated that while he was driving in reverse with his foot on the brake pedal, the vehicle unexpectedly accelerated and hit a tree. the engine was still on; however, he turned the vehicle off and pushed it into the garage for fear that the failure would reoccur. the contact sustained a large laceration to his head. he was required to get staples for his head injury. the airbags did not deploy. the dealer did not offer any assistance; yet, they advised the contact to notify the manufacturer. the manufacturer stated that they would advise him of the diagnosis after they retrieve the vehicle and inspect it. the failure and current mileages were 230. update 12/14/09 *cn updated 12/16/09*jb

Reported in: LINDALE TX || Crash: Y || VIN #: 4T3ZK11A99U

POWER TRAIN:DRIVELINE

i accelerated to make a lane change,vehicle took off to increasing acceleration i attempted to brake car would not respond. luckily no traffic was ahead of me. finally car managed to stop. i didn't think it would. i had to practically stand on brake pedal. i was assuming some how the cruise control was inadvertently pressed but no it was not.

Reported in: SOMERSET NJ || Crash: N || VIN #: 4T3ZE11A49U

VEHICLE SPEED CONTROL

on i-77 between columbia,sc and charlotte, with my cruise control on, running about 67, in the passing lane. as i approached a truck in the passing lane, i tapped the brake pedal to disengage the cruise control. it didn't work! i pressed the off button on the cruise control, that didn't work. i tried pressing the brake again and each time i did, when i released the brake the car "shot" out like a rocket. finally, i put the vehicle in neutral, pulled over to the side and cut-off the ignition. i could have easily run into the back of the 18 wheeler, or another vehicle. when i recranked the vehicle's cruise had disengaged. i took it to the toyota dealer (cherokee toyota), canton, georgia. they said they couldn't find anything wrong, and it may have been the floormat got stuck under the accelerator. believe me, that's not what happened. the floor mat has never moved while driving. they never explained to me why the cruise control would not disengage...i am afraid to use my cruise control, and afraid to allow my wife to even drive the vehicle....

Reported in: JASPER GA || Crash: N || VIN #: 4T3ZK11A29U

ELECTRICAL SYSTEM

venza speeds up does not slow down. can go fast without stepping on pedal. 2009. noise in rear and in front. was told not to worry about it. *cn

Reported in: HIGHLAND NY || Crash: Y || VIN #: 4T3BK11A59U

SERVICE BRAKES, ELECTRIC

venza speeds up does not slow down. can go fast without stepping on pedal. 2009. noise in rear and in front. was told not to worry about it. *cn

Reported in: HIGHLAND NY || Crash: Y || VIN #: 4T3BK11A59U

VEHICLE SPEED CONTROL

2009 toyota venza, approximately 2k miles on car. stuck accelerator pedal : driving on route 3 in duxbury, ma at highway speed i accelerated to pass a car and the gas pedal stuck at open throttle. i popped the gas pedal several times and the pedal returned to its proper released position. i brought the car back to the toyota dealer and they inspected the pedal and related components. nothing found. toyota floor mats only were installed and they were properly anchored. this was not floor mat related the dealer stated they were going to open a "case" on the car. i should call toyota 800 number and report the problem i have tried the 800 toyota number for weeks and have never be able to get through. the venza is not part of the toyota recall, but my car has the problem all other recalled toyota cars have. *tw

Reported in: PLYMOUTH MA || Crash: N || VIN #: 4T3BE11A79U

SERVICE BRAKES, HYDRAULIC

2009 venza, brake problems, took dealer 3 months to claim problem resolved but i'm not convinced that my brakes are ok. i do not think the brakes are safe; i do not trust this car. there is still a safety problem. problem manifests itself primarily at temperatures 65 or above.

Reported in: TUSCALOOSA AL || Crash: N || VIN #: 4T3ZK11A59U

SERVICE BRAKES, ELECTRIC

while driving abs/vsc warning light came on, also warning to take car to dealer immediately. called dealership and described problem of my 2009 toyota venza which was difficult to drive due to sense that brake was on. was told by dealership i could continue to drive car until i could take it to dealership. car was taken to dealership the next day, where we were told it was dangerous to drive. we were provided a rental car while car was evaluated and parts replaced part 467011 brake pedal support assembly and 1 47110-0t011 support assy,brake we questioned need for failure in a 2009 car and response was that on an assembly line a bad part was probably used. we are uncomfortable with the response and the failure of this type in an obviously safety system.

Reported in: NORTHBORO MA || Crash: N || VIN #: 4T3BK11A39U

POWER TRAIN:AUTOMATIC TRANSMISSION

driving in residential area, 20-25 mph, made turn, and when accelerator was pressed to accelerate, the car would not go forward. it was as if the car had slipped into neutral, but it was still in drive. i put the car in neutral and then back in drive and it still would not go. the car, however, would go in reverse. several attempts made shifting from other gears to drive (including the sequential shift) without success. finally drove the car in reverse for a short distance, then put it in drive and the gear engaged and it went forward. contacted dealer and had the car towed to shop. dealer could not duplicate the error and said nothing could be done until an error code was found or the problem was duplicated. contacted toyota corporate and they referred us back to the dealer. the problem has not recurred, but if it happened once it will probably happen again. next time, i could be in freeway traffic. i feel this is a safety hazard.

Reported in: MONTEREY TN || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC

the "lurch" or "brake release" that prius owners describe happens - inconsistently - in my 2009 venza when slowing down to a stop light or sign. it's been happening since we bought it. toyota just blows it off as if my wife and i are lying about it. there were some alignment issues with it also and toyota has worked on and/or "inspected' it several times.

Reported in: ELLISVILLE MS || Crash: N || VIN #: 4T3ZE11A29U

VEHICLE SPEED CONTROL

the "lurch" or "brake release" that prius owners describe happens - inconsistently - in my 2009 venza when slowing down to a stop light or sign. it's been happening since we bought it. toyota just blows it off as if my wife and i are lying about it. there were some alignment issues with it also and toyota has worked on and/or "inspected' it several times.

Reported in: ELLISVILLE MS || Crash: N || VIN #: 4T3ZE11A29U

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2009 toyota venza. the contact was driving in reverse approximately 5 mph out of the driveway in rainy weather conditions and slight pressure was applied to the brake pedal when the vehicle unexpectedly accelerated. the idle speed was slow; yet, the driver was able to stop the vehicle. the failure occurred whenever the gear was in the reverse position. the vehicle has not been repaired for the malfunction. updated 03/09/10. *lj the consumer states sometimes when backing up, the idle speed is not sufficient to make the vehicle move in reverse. updated 06/04/10

Reported in: CLERMONT FL || Crash: N || VIN #: 4T3ZE11A29U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. the contact was driving in reverse approximately 5 mph out of the driveway in rainy weather conditions and slight pressure was applied to the brake pedal when the vehicle unexpectedly accelerated. the idle speed was slow; yet, the driver was able to stop the vehicle. the failure occurred whenever the gear was in the reverse position. the vehicle has not been repaired for the malfunction. updated 03/09/10. *lj the consumer states sometimes when backing up, the idle speed is not sufficient to make the vehicle move in reverse. updated 06/04/10

Reported in: CLERMONT FL || Crash: N || VIN #: 4T3ZE11A29U

POWER TRAIN:AUTOMATIC TRANSMISSION

my toyota venza 2009 automatic transmission - when the transmission is in "drive" the car rolls back even on relatively mild slopes. it happens about 40% of the time.

Reported in: DALLAS TX || Crash: N || VIN #: 4T3ZE11A69U

VEHICLE SPEED CONTROL

2009 toyota venza -- i was coasting into a parking spot when the car unexpectedly accelerated and hit a fence damaging the fence and the car. the car was taken to a toyota dealership where it was inspected. they could not find anything wrong with the car. they have opened a case file, but nothing else has been done at this point.

Reported in: MOUNTAIN VIEW CA || Crash: Y || VIN #: 4T3ZK11A29U

VEHICLE SPEED CONTROL

i own a 2009 toyota venza and on sept 24 , 2009 my car accelerated through a chinese restaurant in my town 2 people in the restaurant were slightly injured and i was not injured and the passenger was not injured but it could have been worse.

Reported in: ALMA GA || Crash: Y || VIN #:

SERVICE BRAKES, HYDRAULIC

tl*the contact owns a 2009 toyota venza. whenever the contact drove the vehicle and applied the brakes he noticed that it took more than normal pressure to stop the vehicle when the brake pedal pedal was initially depressed. however, after releasing the pedal and applying the brake pedal a second time, the brakes operated normally. the vehicle was taken to the dealership where the contact was informed that the failure could not be reproduced. the contact has noticed the failure since the day he purchased the vehicle. the current and failure mileages were 1100.

Reported in: BELINGHAM WA || Crash: N || VIN #: 4T3BK11A79U

POWER TRAIN

i was driving at 35-40 mph, pulling up to an intersection. i gradually hit brakes to reduce speed, and the car surged forward twice. both feet slamming on the brake pedal were required to stop the vehicle. it has happened only once, but caused great alarm and poses a potential serious safety problem. this was under light braking initially, with no pressure on the accelerator when the car surged forward. it is unknown whether the accelerator or computer was at issue. floor mats were not involved.

Reported in: PULASKI VA || Crash: N || VIN #: 4T3ZE11A79U

VEHICLE SPEED CONTROL

i was driving at 35-40 mph, pulling up to an intersection. i gradually hit brakes to reduce speed, and the car surged forward twice. both feet slamming on the brake pedal were required to stop the vehicle. it has happened only once, but caused great alarm and poses a potential serious safety problem. this was under light braking initially, with no pressure on the accelerator when the car surged forward. it is unknown whether the accelerator or computer was at issue. floor mats were not involved.

Reported in: PULASKI VA || Crash: N || VIN #: 4T3ZE11A79U

VEHICLE SPEED CONTROL

i have experienced the engine surge problem with my 2009 toyota venza. in my case, it happens intermittently, and has not yet caused an accident. in all of these incidents, i was accelerating to pass another car or to merge into traffic when the engine surged, causing the car to move much faster than i had intended. in the first case of passing, the surge nearly caused me to lose control of the car because torque pulled the steering wheel beyond where i intended to turn. when i took the car into the toyota dealer, the customer handler told me the car was designed to do this, and eventually he worked his way around to, "once the car's computer gets used to the way you drive, it won't happen any more." more recently, the dealer has said the venza is not covered by the recall, so i can't even get the shim¿which doesn't seem likely to solve an engine surge problem, but would at least help to disprove the sticking pedal story.

Reported in: MAPLE VALLEY WA || Crash: N || VIN #: 4T3ZK11A99U

VEHICLE SPEED CONTROL

i was coasting the engine revved up , i applied the brakes with both feet and hit stop vehicle it sound like a person applying pressure to gas pedal but both my feet were on the brake pedal... i have 2009 toyota venza that was totaled luckily the person in front was not injured and only had fender bender as the truck he hit .

Reported in: RICHMOND VA || Crash: Y || VIN #: 4T3ZE11A39U

SERVICE BRAKES, HYDRAULIC

i was driving (~ 30 to 35 mph) on winter st, framingham, ma around 530pm. i hit brakes at the red signal @ the junc with fountain st, but my car would not stop. luckily the on-coming traffic stopped preventing a crash.

Reported in: NORWOOD MA || Crash: N || VIN #: 4T3BE11A89U

VEHICLE SPEED CONTROL

driving my 2009 toyota venza, i accelerated to pass another car, then let off on the gas to slow down somewhat. but the car did not slow down. i pressed the brakes to force the car to slow down and -- after maybe 10 seconds of constantly pressing the brake pedal while the car tried to accelerate -- it did finally slow down and came back under my control. this one incident of unintended acceleration has not recurred.

Reported in: OCALA FL || Crash: N || VIN #: 4T3ZK11A69U

VEHICLE SPEED CONTROL

merging onto freeway and getting up to speed, the accelerator pushed to the floor and continued to take over the car and rev up to 7500rpms. i was unable to disengage the throttle as it took me at full speed into traffic. i shifted the car to neutral and the engine continued to rev at 7500 rpm's. i luckily was able to guide the car to the shoulder in the peak traffic commute by turning the emergency flashers on and move over 2 lanes . i then turned off the ignition and waited to calm down for 3 minutes before attempting to restart the car. the car immediately revved to 7500 rpm's so i turned off the ignition again. i tugged and pulled on the throttle until it returned to the up position. being afraid to drive it i called toyota to come get me and they told me to just drive safely home and bring the car in the next day. i took the car to the toyota dealer the next morning and they kept it all day. the told me that they could find nothing wrong with the car and that i would have to continue to drive it until it happened again and try to get it into them at that time. the car is a 2009 toyota venza. the incident occurred on february 18 2009. i am afraid to drive the car waiting for it to happen again. invoice 36193 for repairs. centennial toyota las vegas nevada. do we have to crash first to get a fix??

Reported in: LAS VEGAS NV || Crash: N || VIN #: 4T3BK11A29U

POWER TRAIN:DRIVELINE

i was in the process of merging onto the ohio turnpike and depressed the gas pedal to accelerate and pass a slow-moving semi in front of me. the car accelerated and once past the semi i released pressure on the gas pedal only to have the car continue to accelerate. despite pressing the brake the vehicle did not slow. as i prepared to shift into neutral gear i reached down and pulled the floor mat to the diagonal corner opposite the gas pedal. with that action the pedal appeared to become responsive to pressure and the car decelerated. a rear seat passenger observed a warning light appear on the instrument panel indicating a master system warning. the light disappeared as soon as the vehicle began to slow. no other actions occurred following the incident.

Reported in: FARMINGTON MI || Crash: N || VIN #: 4T3BK11A99U

SERVICE BRAKES, ELECTRIC

i own a 2009 toyota venza. recently by rotating the wheels, i noticed the nuts were loosen. so when taking the wheels out, i noticed that the disc brakes were not tighten to the lugs and could roll back and forth by the little bit of the space between the lugs and the lugs' holes. they would be tighten when the wheels were on and tighten with the wheels' nuts. i use my educated guess to guess that when i brake the car, the disc brakes will have a chance to roll in reverse direction of the wheels in that little bit of the space. when i back up the car, then brake, again, the disc brakes will roll the other direction. this action will result in loosing the wheels' nuts after a short while. we have other cars from other manufactures, and we found that they don't design the same way, which the disc brakes are tighten to the lugs alone. i wrote this same email to toyota, but i don't think they will answer me. i think this is another safety issue. if owners who don't pay attention to retighten the wheels after 5000-7000 miles, they will face a chance of loosing a wheel on the freeway. please put your engineers to test this issue to help bringing more safety to everyone. thank you

Reported in: GARDEN GROVE CA || Crash: N || VIN #: 4T3ZK11AX9U

WHEELS

i own a 2009 toyota venza. recently by rotating the wheels, i noticed the nuts were loosen. so when taking the wheels out, i noticed that the disc brakes were not tighten to the lugs and could roll back and forth by the little bit of the space between the lugs and the lugs' holes. they would be tighten when the wheels were on and tighten with the wheels' nuts. i use my educated guess to guess that when i brake the car, the disc brakes will have a chance to roll in reverse direction of the wheels in that little bit of the space. when i back up the car, then brake, again, the disc brakes will roll the other direction. this action will result in loosing the wheels' nuts after a short while. we have other cars from other manufactures, and we found that they don't design the same way, which the disc brakes are tighten to the lugs alone. i wrote this same email to toyota, but i don't think they will answer me. i think this is another safety issue. if owners who don't pay attention to retighten the wheels after 5000-7000 miles, they will face a chance of loosing a wheel on the freeway. please put your engineers to test this issue to help bringing more safety to everyone. thank you

Reported in: GARDEN GROVE CA || Crash: N || VIN #: 4T3ZK11AX9U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. while driving 35 mph, she depressed the brakes, the vehicle accelerated and crash into the vehicle ahead of her. no one was injured and the police were not notified. the vehicle was driven home with front end damage and the incident will be investigated by the insurance company. the toyota manufacturer was called and stated that they would contact her within the next few days. the failure mileage was 4,850. updated 4/22/10 *cn updated 07/07/10.*jb

Reported in: EDGEWOOD MD || Crash: Y || VIN #: 4T3ZK11A89U

VEHICLE SPEED CONTROL

problems encountered with vsc. 1. vsc warning light activated when vehicle is at a complete stop, driver seatbelt is fastened and driver reaches to backseat. this can be consistently reproduced. vehicle taken to thompson toyota dealership service on 3/19/10 and explanation received was this is a "designed feature" and is a result of pressing the brake petal "too hard" causing vsc to engage. 2. vsc warning light is activated when vehicle is started and driver moves shifter from park to reverse. even though shifter is in reverse, reverse gear will not engage and when accelerator is depressed, engine revs as though the shifter is still in park. to correct, driver must place shifter back in park, temporarily remove foot from brake and then reapply brake and shift back to reverse. vehicle taken to thompson toyota dealership service on 3/19/10 and could not be reproduced. explanation received that this too was a "designed feature" and is a result of pressing the brake petal "too hard" causing vsc to engage and preventing transmission to shift in reverse.

Reported in: NEW HOPE PA || Crash: N || VIN #: 4T3BE11A59U

TRACTION CONTROL SYSTEM

2009 toyota venza -vsc/trac . this problem has occured twice. once in a parking lot and the other at a stop light. in the parking lot, i put the car in drive and the vsc light came on. car was stuck - it would not move forward. brake was lightly applied, not heavily applied. to fix problem, put car in park and started all over again. problem resolved. 5 days later, i pulled out of a parking light and started to lightly apply the brakes for an upcoming red light. after i was stopped for about 30 seconds, the vsc/trac light came on again and the car was stuck (would not move forward). i tried tapping breaks to release, but ultimately had to put the car in park, turn off the car and start over again. in both instances, i did not have my foot heavily on the brake. in the first instance, i was on a less than 1% decline and the 2nd instance was on a flat road - and the roads were dry. i tried to reproduce the problem at home, but found the only way i could get the vsc light to come on was by heavily applying the brake. in both instances described, i had not applied the brake heavily at all.

Reported in: ENCINITAS CA || Crash: N || VIN #: 4T3ZK11A89U

VEHICLE SPEED CONTROL

2009 toyota venza -vsc/trac . this problem has occured twice. once in a parking lot and the other at a stop light. in the parking lot, i put the car in drive and the vsc light came on. car was stuck - it would not move forward. brake was lightly applied, not heavily applied. to fix problem, put car in park and started all over again. problem resolved. 5 days later, i pulled out of a parking light and started to lightly apply the brakes for an upcoming red light. after i was stopped for about 30 seconds, the vsc/trac light came on again and the car was stuck (would not move forward). i tried tapping breaks to release, but ultimately had to put the car in park, turn off the car and start over again. in both instances, i did not have my foot heavily on the brake. in the first instance, i was on a less than 1% decline and the 2nd instance was on a flat road - and the roads were dry. i tried to reproduce the problem at home, but found the only way i could get the vsc light to come on was by heavily applying the brake. in both instances described, i had not applied the brake heavily at all.

Reported in: ENCINITAS CA || Crash: N || VIN #: 4T3ZK11A89U

VEHICLE SPEED CONTROL

vehicle accelerated without my foot on accelerator. we have owned the car for a year, and it only happened once. i pushed the accelerator all the way down, then when i released my foot, it continued to accelerate. i put the car in neutral, and hit the accelerator pedal several times, which "loosened" the pedal, and the car ran normally from that point forward.

Reported in: ARLINGTON WA || Crash: N || VIN #: 4T3BK11A19U

POWER TRAIN:AUTOMATIC TRANSMISSION

when backing up my 2009 toyota venza, we experience rapid, unintended acceleration when applying just a gentle depression of accelerator.

Reported in: CLERMONT FL || Crash: N || VIN #: 4T3ZE11A29U

VEHICLE SPEED CONTROL

when backing up my 2009 toyota venza, we experience rapid, unintended acceleration when applying just a gentle depression of accelerator.

Reported in: CLERMONT FL || Crash: N || VIN #: 4T3ZE11A29U

EQUIPMENT ADAPTIVE

my 2009 toyota venza has the defective floormat problem which was identified by toyota months ago and a recall announced. it has been many months since the announcement and my dealer has not received any parts or fix for this safety problem. when i contacted toyota corporation, their customer service representative informed me that as yet there is no fix available and therefore no recall notices have been sent out and therefore no parts are available. in the meantime i have removed the floormat as suggested by toyota, but my light carpeting is gradually been ruined and the floormats which i purchased at considerable cost are useless. i feel that the delay in developing and delivering a solution is unreasonable and that the manufacturer should compensate all toyota owners for this unresponsiveness and prolonging of an unsafe situation.

Reported in: WESTON CT || Crash: N || VIN #:

VEHICLE SPEED CONTROL

2009 toyota venza. consumer states unintended acceleration. *tgw the consumer stated the unexpected momentay surge usually happened when she removed her foot from the accelerator pedal to coast or slow down without braking. when she put her foot back on the gas pedal, the vehicle would surge. sometimes, the transmission would shift harshly after the acceleration surge. the surge onlay lasted 1-2 seconds.

Reported in: GREENBRIER AR || Crash: N || VIN #: 4T3ZK11A19U

VEHICLE SPEED CONTROL

i have been informed by "toyotaownersonline" that my 2009 venza is included in "(safety recall 90l)." they will 'notify me by first class mail as soon as my dealer is ready to perform the remedy on my vehicle." since this recall began in january and it now april 25, i am wondering how long this will take to fix??? i have not been notified yet. thank you.

Reported in: WARMINSTER PA || Crash: N || VIN #: 4T3BE11A39U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. the contact stated that when she attempted to accelerate, the vehicle would drag for a few seconds and then bolt forward. the contact noticed the problem since purchasing the vehicle. the vehicle was taken to an authorized dealership where the contact was informed that there was an electronic impulse in the new accelerator pedal for the vehicle that caused a slight delay when accelerating. the failure mileage was 12. the current mileage was approximately 5,100.

Reported in: CHICAGO IL || Crash: N || VIN #: 4T3BE11A39U

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 toyota venza. the contact stated that while traveling at approximate speeds of 35mph and attempting a turn, the vehicle abnormally accelerated without warning. the contact confirmed his foot was not depressing the accelerator pedal when the failure occurred. the vehicle proceeded to crash into a concrete curb. the vehicle was towed to the dealer where an investigator was brought in to further assess the failure. the investigator attributed the failure to an extra all weather floor mat. one week after the crash, the contact received a recall letter (nhtsa campaign id number 10v023000) relating to the failure. the vehicle was being repaired by the dealer. the vin was not available. the failure and current mileages were approximately 7,000.

Reported in: MIAMI FL || Crash: Y || VIN #:

POWER TRAIN

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my 2009 toyota venza vin [xxx] , exhibited severe unintended and uncontrolled acceleration at 7:45am on may 5, 2010. the car was running for less than two minutes when i stopped to make a turn from lorain avenue, silver spring md, onto westbound md 193 university blvd. i accelerated to enter traffic and the car took over and accelerated to full throttle on its own. the same behavior as if going into cruise control "resume" mode after being in "coast" except that the cruise control was not engaged. i applied the brakes firmly but they did not sufficiently slow the car nor did the accelerator pedal return to idle position. i was able to shift into neutral and guide the car to a safe stop. the engine continued to run at full throttle and the tachometer was well into the red zone, above 6800 rpm. the engine stop button did not stop the motor when pressed per normal operation. only when i pressed and held the engine stop button down did the motor stop. i place the transmission into park and applied the foot brake. i checked to see if the floor mat was entrapped in the accelerator pedal and it was not. i restarted the car and it again immediately revved to full throttle. i shut the car down and left it (with my children, ages 2 and 6, who had been their second row car seats and were now in tears). after about an hour i returned to the car by myself and started it again. this time it started normally and idled at about 800 rpm. i drove the car to my home two blocks away and parked it. koons tysons toyota towed the car to its location at 8610 leesburg pike vienna, va 22182. they have had the car for over 24 hours and failed to follow through on appointed times to call me back with a status report on the vehicle.

Reported in: SILVER SPRING MD || Crash: N || VIN #: 4T3BK11A79U

VEHICLE SPEED CONTROL

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my 2009 toyota venza vin [xxx] , exhibited severe unintended and uncontrolled acceleration at 7:45am on may 5, 2010. the car was running for less than two minutes when i stopped to make a turn from lorain avenue, silver spring md, onto westbound md 193 university blvd. i accelerated to enter traffic and the car took over and accelerated to full throttle on its own. the same behavior as if going into cruise control "resume" mode after being in "coast" except that the cruise control was not engaged. i applied the brakes firmly but they did not sufficiently slow the car nor did the accelerator pedal return to idle position. i was able to shift into neutral and guide the car to a safe stop. the engine continued to run at full throttle and the tachometer was well into the red zone, above 6800 rpm. the engine stop button did not stop the motor when pressed per normal operation. only when i pressed and held the engine stop button down did the motor stop. i place the transmission into park and applied the foot brake. i checked to see if the floor mat was entrapped in the accelerator pedal and it was not. i restarted the car and it again immediately revved to full throttle. i shut the car down and left it (with my children, ages 2 and 6, who had been their second row car seats and were now in tears). after about an hour i returned to the car by myself and started it again. this time it started normally and idled at about 800 rpm. i drove the car to my home two blocks away and parked it. koons tysons toyota towed the car to its location at 8610 leesburg pike vienna, va 22182. they have had the car for over 24 hours and failed to follow through on appointed times to call me back with a status report on the vehicle.

Reported in: SILVER SPRING MD || Crash: N || VIN #: 4T3BK11A79U

POWER TRAIN

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) transmission problems - rapid downshifting & says in drive when it's in sport mode. the first time it happened i was driving down the highway alone and i was going around 60mph in the 3rd lane when the venza said "d" on the display but then it felt like it shifted into 2nd gear because it went from 60mph to around 20mph with no warning and i had to get it into the emergency lane in the center so i wouldn't get hit after that i took it to right over to greenwich toyota and they looked at it but found no trouble codes and about a week later i was with my wife [xxx] and i was going down e putnam ave and it happened with her in the car and this time it went from around 40mph in "d" to around 10mph and it scared her and she just asked to be taken home so the next day i took it to toyota and left it for about a week and still no trouble codes were found and it's happened a few more times since then with still no trouble codes now i only use it in sport mode where i manually shift it. well just recently it has had problems in this also where it won't allow me to shift up or down and while it's in "s" it sometimes says it's in "d" and i'm tired of it because these 2 recent times once i showed jay a service advisor and also thomas stein the owner that it showed "d" while it was in sport mode and they've plugged it in and no trouble codes well they saw it with their own eyes, what else can i do. i have taken my 2009 toyota venza to greenwich toyota in greenwich, ct to get it fixed 4 times now and they say they can't fix it because it's not showing any trouble codes. i'm tired and don't know where else to turn. [xxx]

Reported in: RIVERSIDE CT || Crash: N || VIN #: 4T3BK11A39U

VEHICLE SPEED CONTROL

i was gently accelerating onto nj rt. 22 east at 7:40 am on may 19, 2010. very suddenly, the vehicle accelerated at full throttle, even after i removed my foot from the accelerator pedal. i applied full pressure on the brake, but it kept accelerating. i then applied the emergency brake, and while weaving in and out of traffic at very high rate of speed, attempted to get the vehicle out of drive. i drove on to the shoulder to avoid traffic. after some combination of braking, applying the emergency brake, and putting the vehicle in neutral or reverse, it came to a stop. i am not sure when i was able to put it in park, but i pressed the ignition button and the engine stopped. i put on my hazard lights, took a deep breath, and realized that the rear driver's side corner was protruding the right lane. so as not to be a further hazard to traffic, i started the vehicle to move it. a warning light appeared on the dashboard telling me to "check the brakes with the dealer," or something to that effect. the smell from the over heated brakes was very strong--strong enough to prompt me to open the windows. oddly enough, the car ran fine after restarting. it was as if i rebooted the computer. i was very close to the dealer from which i purchased the vehicle, so with the hazard light blinking, i drove slowly to the dealer service center. they said they inspected the vehicle and found nothing wrong. they also brought in a toyota engineer who said they found nothing wrong. the vehicle was only 2 weeks old when the sudden acceleration occurred. i do not feel save driving this vehicle. i do not want it back. they still have possession of it. on a side note, i would feel better if they were not able to sell it to anyone else. please contact me ([xxx]) at [xxx] with questions. please help us. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: UNION NJ || Crash: N || VIN #: 4T3BK11A99U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. the contact stated that as she was driving at 1 mph with her foot on the brake pedal, the vehicle suddenly accelerated and crashed into another vehicle in front. there were no injuries and no police report filed. the vehicle was towed to an authorized dealership for body repairs. the contact called the manufacturer and filed a complaint; the manufacturer stated that they would have a representative inspect the vehicle. the current and failure mileages were 16,103. updated 10/27/10*lj

Reported in: LOMITA CA || Crash: Y || VIN #: 4T3ZK11A09U

UNKNOWN OR OTHER

2009 toyota venza. consumer expresses concern for unintended acceleration issues in toyota vehicles *tgw the consumer stated she is afraid to drive the vehicle because of all the incidents of sudden acceleration. the consumer stated the vehicle has been on the recall list for over three months and nothing has bee done to rectify the problem.

Reported in: CORVALLIS OR || Crash: N || VIN #: 4T3BE11A19U

VISIBILITY

sunroof exploded going down highway 2009 toyota venza.

Reported in: CORPUS CHRISTI TX || Crash: N || VIN #: 2HGFG12488H

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2009 toyota venza. the vehicle intermittently began to hesitate when accelerating after the brakes were applied while in drive or reverse. the vehicle momentarily paused before accelerating. the vehicle was taken to an authorized dealer who was unable to diagnose the failure. the vehicle was not repaired and the failure continued to occur intermittently. the failure mileage was 100 and the current mileage was 10,813.

Reported in: RESTON VA || Crash: N || VIN #: 4T3BK11A89U

SERVICE BRAKES, HYDRAULIC

brake sticking on 2009 venza. on 8/9/10 i completed a filing with the administrator of the national hwy traffic safety administration as well as the customer experience center for toyota regarding my concern with my accelerator sticking. i now think this is more a problem with the braking system than the accelerator. if i press hard on my brake at a stop (whether in reverse or drive) occasionally the accelerator will not engage when i first push on the accelerator. example: reversed out of the garage ... put the car in drive but before i actually press the accelerator first i press down on the brake as i re-position myself in the driver's seat. then when i press the accelerator to drive forward nothing happens. i must slowly press my foot on the accelerator ... once nothing ... second time will move forward. it is as if i had to disengage the brakes. in our garage area after i reverse i must turn the car around. at that point i am facing a brick wall. i now am afraid that if the car accelerates out of control i may hit that wall. the distance of 10 feet. yesterday, i had pressed hard on the brake while sitting at a traffic light. i went to drive and i had no power when i pressed on the accelerator. i lifted my foot a bit and then put it down very slowing a second time. the car moved forward. i recently took the car to a dealer for the recall on the mats. i expressed my concern about the accelerator sticking. they wrote up the mat recall, the engine slippage i have recently noticed in the lower gears, & checked for a ticking noise that i was hearing from the engine. i was told this was a normal sound coming from the fuel injectors. the service rep took me to the car to remove the cover from the top of the engine and i could then hear clearly the injectors clicking. after reading the other engine revving problems i am now worried that the problem i describe will evolve into the fast acceleration which could cause an accident. next appt. with the dealer 8/19/10.

Reported in: RESTON VA || Crash: N || VIN #: 4T3BK11A89U

POWER TRAIN

brake sticking on 2009 venza. on 8/9/10 i completed a filing with the administrator of the national hwy traffic safety administration as well as the customer experience center for toyota regarding my concern with my accelerator sticking. i now think this is more a problem with the braking system than the accelerator. if i press hard on my brake at a stop (whether in reverse or drive) occasionally the accelerator will not engage when i first push on the accelerator. example: reversed out of the garage ... put the car in drive but before i actually press the accelerator first i press down on the brake as i re-position myself in the driver's seat. then when i press the accelerator to drive forward nothing happens. i must slowly press my foot on the accelerator ... once nothing ... second time will move forward. it is as if i had to disengage the brakes. in our garage area after i reverse i must turn the car around. at that point i am facing a brick wall. i now am afraid that if the car accelerates out of control i may hit that wall. the distance of 10 feet. yesterday, i had pressed hard on the brake while sitting at a traffic light. i went to drive and i had no power when i pressed on the accelerator. i lifted my foot a bit and then put it down very slowing a second time. the car moved forward. i recently took the car to a dealer for the recall on the mats. i expressed my concern about the accelerator sticking. they wrote up the mat recall, the engine slippage i have recently noticed in the lower gears, & checked for a ticking noise that i was hearing from the engine. i was told this was a normal sound coming from the fuel injectors. the service rep took me to the car to remove the cover from the top of the engine and i could then hear clearly the injectors clicking. after reading the other engine revving problems i am now worried that the problem i describe will evolve into the fast acceleration which could cause an accident. next appt. with the dealer 8/19/10.

Reported in: RESTON VA || Crash: N || VIN #: 4T3BK11A89U

ELECTRICAL SYSTEM

tl* the contact owns a 2009 toyota venza. the contact stated while driving 40 mph, the vehicle stalled. the entire instrument cluster was illuminated. the contact was able to restart the vehicle after thirty minutes. the vehicle was taken to a local repair facility where it was found that the spark plug electrical connector was loose and made repairs. the failure and current mileages were approximately 9,000.

Reported in: GOOSE CREEK SC || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

driving around 45 mph when i take my foot off the accelerator it starts downshifting until it reaches 20 mph and then it coasts freely, garage unable to fix.

Reported in: VENICE FL || Crash: N || VIN #: 4T3ZE11A99U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. the contact stated that while driving 25 mph, the floor mats curled up and stuck beneath the brake pedal. the floor mats had not been removed. the failure mileage was approximately 6,000.

Reported in: NEW ROCHELLE NY || Crash: N || VIN #: 4T3BE11A59U

TRACTION CONTROL SYSTEM

tl*the contact owns a 2009 toyota venza. the contact stated that while driving approximately 45 mph and trying to decelerate she noticed that the traction control light illuminated on the instrumental panel. after the contact stopped the vehicle it rolled forward and rear ended the vehicle in front of her. the police was not notified and there were no damages to either of the vehicles. the vehicle was inspected by a dealer and the contact was told the vehicle was in good working order and the vehicle was performing as designed. the failure mileage was approximately 17,000. updated 03/07/11*lj updated 03/14/11

Reported in: LADY LAKE FL || Crash: Y || VIN #: 4T3ZE11AX9U

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 toyota venza. the contact was involved in a crash because the vehicle lunged forward. the contact was attempting to park the vehicle when it suddenly accelerated causing the contact to crash into a handicap sign. the dealer inspected and test drove the vehicle and stated that nothing was wrong with it. the contact stated that the failure only happened at slow speeds, but the dealer did not test the vehicle to confirm that. the failure mileage was 60 and the current mileage was 2400.

Reported in: SWORSTER MA || Crash: Y || VIN #: 4T3BE11A99U

ENGINE AND ENGINE COOLING:ENGINE

tl*the contact owns a 2009 toyota venza. the contact stated that there was a knock in the engine. the dealer stated that the failure was caused by the piston slap. the dealer refused to repair the vehicle and stated that the noise was normal. the contact called the manufacturer who took a complaint. the failure mileage was approximately 20,000.

Reported in: CROMWELL CT || Crash: N || VIN #: 4T3ZE11A59U

STRUCTURE:BODY:DOOR

when using the automatic rear back door lift feature on the toyota venza the door continues to close despite resistance. once the button is pushed to close, it appears that anything that gets in the way will get smashed. an archived discussion was posted (just for the locking portion) at: http://www.toyotanation.com/forum/archive/index.php/t-322499.html.

Reported in: DAMASCUS MD || Crash: N || VIN #:

LATCHES/LOCKS/LINKAGES

when using the automatic rear back door lift feature on the toyota venza the door continues to close despite resistance. once the button is pushed to close, it appears that anything that gets in the way will get smashed. an archived discussion was posted (just for the locking portion) at: http://www.toyotanation.com/forum/archive/index.php/t-322499.html.

Reported in: DAMASCUS MD || Crash: N || VIN #:

SEATS

tl* the contact owns a 2009 toyota venza. the contact stated that the driver seat cushion was lacking support and would cause difficulty when attempting to reach and maneuver the pedals. the vehicle was inspected by a dealer and advised the contact that they were unable to repair the vehicle because of the way it was designed. the manufacturer was also contacted and advised the contact to purchase another vehicle. the vehicle was not repaired. the failure mileage was approximately 18,000.

Reported in: MILTON MA || Crash: N || VIN #: 4T3ZE11A59U

AIR BAGS

toyota venza's airbag wasn't deployed while an accident occurred with heavy damaged in the front of the vehicle. also, driver seat belt wasn't function it right. it didn't pull the driver tight enough. chest hit into the steering wheel with serious injury. two safety device in this car fail to protect the driver.

Reported in: HOUSTON TX || Crash: Y || VIN #: 4T3ZK11A99U

SEAT BELTS

toyota venza's airbag wasn't deployed while an accident occurred with heavy damaged in the front of the vehicle. also, driver seat belt wasn't function it right. it didn't pull the driver tight enough. chest hit into the steering wheel with serious injury. two safety device in this car fail to protect the driver.

Reported in: HOUSTON TX || Crash: Y || VIN #: 4T3ZK11A99U

ENGINE AND ENGINE COOLING

i own a 2009 toyota venza with a knock in the engine. twice the dealer has stated there was nothing wrong, thus nothing to fix- i find other complaints regarding "the piston slap" with dealer refusing to repair the vehicle and stated that the noise was normal. i do not find an engine knock normal!

Reported in: SOUTHPORT NC || Crash: N || VIN #: 4T3ZK11A39U

ENGINE AND ENGINE COOLING:ENGINE

i own a 2009 toyota venza v6 fwd that has an engine knock everyday when it is first started. the service department at capitol toyota explained the noise was normal. i find it hard to believe toyota would make an engine that sounds like a diesel before it warms up. i contacted toyota who backed up the dealers claim which i again find unacceptable. there is a service bulletin to fix the issue but both the dealership and toyota corporate state the noise has to be excessive enough and that all v6 toyota engines do so. $34,000 for a car that sounds like a tractor. i'm seeking legal advice.

Reported in: CA CA || Crash: N || VIN #: 4T3ZK11A99U

SEAT BELTS

i have a 3 years old with 6 months child. he was securely fastened using a car seat but with the toyota venza back seat belt. the seat belt with no apparent reason locked and my child try to get loose from the seat belt. the car was stopped with the parking brake pushed all the way in and i tried to loose him off the seat-belt but i could not because the seat belt got around my child belly and was depriving him of air to breathe. with no success and my son desperately crying for help i had to cut the back seat-belt. i called the toyota dealer where the car was purchased and they told me the warranty does not cover these incidents because there is no recall of this particular issue. in my opinion a seat belt which locks itself and almost kills my child is sufficient as to check and replace the seat belts. those seat belts have something wrong and could mean a future death if nothing is done. these people are ignorant about these issues and would not fill a report about the incident, they would only ask for the $265 cost to repair the seat-belt.

Reported in: SAN JUAN PR || Crash: N || VIN #: 4T3ZE11A29U

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

i own a 2009 toyota venza , engine knock when first start, north bakersfield toyota stated there was nothing was wrong, (manufacture has determined this to be normal characteristic for this engine.) dealer refusing to repair !!! a tas case # was opened regarding this problem. date 1-11-2011,15,000 miles.

Reported in: BAKERSFIELD CA || Crash: N || VIN #: 4T3ZK11A19U

VISIBILITY

i purchased a toyota venza, and i am upset that toyota no longer install extenders on the sun visors. the sun is hitting the driver and passenger in the eye, and it is not possible when driving into the sun to block out the sun in many instances, this is most annoying & unsafe.

Reported in: ON 00 || Crash: N || VIN #:

ELECTRICAL SYSTEM

three warning lights appeared simultaneously while driving and stayed on for 20 - 30 minutes until i stopped and turned off the engine (sunny day, no rain): 1. slip indicator light (p.515 - malfunction in the vsc or trac system). 2. brake system warning light (p.513 - malfunction in the brake system). 3. abs warning light (p.515 - malfunction in the abs or the brake assist system). 3. cruise control: a. pressing cruise control on switch wouldn't maintain the set speed immediately, but would accelerate for awhile (with accelerator pedal off). b. with cruise control on, adjusting the speed, accelerating and decelerating, doesn't feel right. it's jumpy, wouldn't react right away, not comfortable, not safe. the dealership stated this was the first time toyota has had this problem yet i have read online venza owners have had a problem since 2009. this problem has occurred five times. the dealership service states there is a log which recorded the error.

Reported in: NOBLESVILLE IN || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

after taking vehicle into toyota dealer for recall 90l, vehicle hesitated after accelerating from a stop. vehicle engine hesitates, rpm drops to idle speed 1000-1200 rpm. engine unresponsive for 1 to 2 seconds then resumes normal speed and performance. occurs intermittently usually after initial startup and subsequent startups throughout the day. on rare occasions the hesitation occurs at driving speed. has happened every day at least once since 9-6-11. toyota dealer can not replicate the problem or find any problem through diagnostic tests. problem recurred 2 minutes after leaving dealer on this date. problem did not exist prior to recall 90l being performed. it is a safety issue because it has occurred while pulling into traffic or entering an intersection.

Reported in: AURORA CO || Crash: N || VIN #: 4T3BK11A59U

STEERING

toyota venza 2009 constantly pulls to the left. when driving on a bumpy road it will drift to either side and when i step on the brakes, it drifts as well. dealerships say it's following crown of the road, but it doesn't-it veers off the road. when taking a right turn, the steering is stiff and turns more to the left than right. i have visited 3 dealerships with no resolution. struggling to keep car on the road and was very dangerous during a recent snow storm between avoiding to hit other cars and veering off the road. i have called toyota hotline and they insist there's no problem. this car is dangerous to drive.

Reported in: LEOMINSTER MA || Crash: N || VIN #: 4T3BK11A59U

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

2009 toyota venza. consumer states unintended acceleration *tgw the consumer stated he had difficulty finding the brake pedal. primarily, if he parked in his driveway, which has a slight downward incline, there were times when he entered the vehicle and it would begin to drift backwards. at times, he would miss hitting the brake, to try and stop the vehicle. the consumer believed the problem was due to smaller seat size and body position alignment . the consumer stated there was a difference in the brake pedal size and distance/position of the accelerator. *jb

Reported in: WASHINGTON DC || Crash: N || VIN #:

VEHICLE SPEED CONTROL

2009 toyota venza. consumer states unintended acceleration *tgw the consumer stated he had difficulty finding the brake pedal. primarily, if he parked in his driveway, which has a slight downward incline, there were times when he entered the vehicle and it would begin to drift backwards. at times, he would miss hitting the brake, to try and stop the vehicle. the consumer believed the problem was due to smaller seat size and body position alignment . the consumer stated there was a difference in the brake pedal size and distance/position of the accelerator. *jb

Reported in: WASHINGTON DC || Crash: N || VIN #:

TIRES

my 2009 toyota venza had 32,116 miles on it and had been in the garage for a tune up and tire rotation/check 1,000 miles earlier, with a written report that the tires were in good condition with good tire tread. on saturday, september 8th, ~5:00pm, i was driving on the busy three-lane 894/45 in milwaukee, wi 1.5 miles short of the i94 interchange when i heard a loud bang. i did not hit anything in the road. car pulled, but i avoided an accident. saw smoke behind my car and the tire pressure indicator came on. sidewall of the right rear tire blew with a ~10 gash. terrible and i was a basket case. by the time the sheriff and tow truck came, all toyota dealers were closed. had to drive 85 miles to madison on the wee spare tire. took car to smart motors last friday who told me "something must have hit the side". they saw no other damage. i left the car there and contacted my insurance company. adjuster came yesterday. they then told me that they found a hole in the tire and that likely caused the blown tire, which doesn't make sense to me. can that cause a blown side wall and loud "bang"? seems odd that they found a hole after i told them i contacted my insurance company and that an insurance adjuster was coming to see the tire.

Reported in: MADISON WI || Crash: N || VIN #: 4T3BK11AX9U

SERVICE BRAKES

tl* the contact owns a 2009 toyota venza. the contact stated after having the vehicle repaired under nhtsa campaign i.d. number 12v091000 (exterior lighting:brake lights:switch), the brake warning lamps illuminated indicating a failure in the braking system. the contact took the vehicle to the dealer for a diagnostic test. the test results determined a defective speed sensor harness. the failure caused the all-wheel drive system to malfunction along with the brakes and skid control system. the contact inquired with the manufacturer in regard to a technical service bulletin for the failure (nhtsa item number n/a) however, the manufacturer advised the contact that due to the mileage of the vehicle the manufacturer was not able to remedy the vehicle under the factory warranty. the failure mileage was 48,000.

Reported in: DENVER CO || Crash: N || VIN #: 4T3BK11A69U

STEERING

i have this car for about 3 years now. i complain about the noise on my steering while i'm turning the steering or driving. i called the manufacturer if there was a recall or defect on my car and they ask me to bring my car to any dealership to diagnose the car and the result is to change the steering column assembly and my factory warranty expires at 60k miles. my concern is why they recalled the other cars steering problem which i have the same problem in my car. every time i leave a message to the manufacturer they always tells me they forward my request to the national headquarters. i haven't receive any calls or message from them since march 2012 and the noise on my steering is getting worst and the cost of repair is almost 2k.

Reported in: FONTANA CA || Crash: N || VIN #: 4T3ZK11A89U

SERVICE BRAKES

that day, abs light came on, return to dealer. tried to stop and the brakes shuttered, anti-lock kicked in. this continues every time i try and stop while finding a place to park.

Reported in: LEAWOOD KS || Crash: N || VIN #: 4T3BK11A69U

SEAT BELTS

tl* the contact owns a 2009 toyota venza. the contact stated that while driving approximately 25 mph, the vehicle independently veered off the roadway. the contact crashed into a tree and the vehicle went airborne. the driver was killed and the front passenger sustained severe injuries. none of the eight air bags in the vehicle deployed. in addition, the front passenger¿s seat belt buckle would not release open. a police report was filed of the incident. the vehicle was destroyed and towed to a salvage facility. the manufacturer was not notified of the problem. the approximate failure mileage was 85,000. ...updated 07-10-13 *bf the consumer stated her husband was driving the vehicle, at the time of the accident. their daughter was injured and her husband was killed, when the vehicle flipped over and crushed him.

Reported in: CATLETTSBURG KY || Crash: Y || VIN #: 4T3ZE11A69U

AIR BAGS

tl* the contact owns a 2009 toyota venza. the contact stated that while driving approximately 25 mph, the vehicle independently veered off the roadway. the contact crashed into a tree and the vehicle went airborne. the driver was killed and the front passenger sustained severe injuries. none of the eight air bags in the vehicle deployed. in addition, the front passenger¿s seat belt buckle would not release open. a police report was filed of the incident. the vehicle was destroyed and towed to a salvage facility. the manufacturer was not notified of the problem. the approximate failure mileage was 85,000. ...updated 07-10-13 *bf the consumer stated her husband was driving the vehicle, at the time of the accident. their daughter was injured and her husband was killed, when the vehicle flipped over and crushed him.

Reported in: CATLETTSBURG KY || Crash: Y || VIN #: 4T3ZE11A69U

VEHICLE SPEED CONTROL

driving home from work friday morning and the vsc, abs warnings begin to come up. an issue which was noted when we first purchased the car and around 20k miles the dealer told us we needed a new battery which we had to purchase out of pocket. since then we purchased an extra warranty to cover all components of the vehicle. this time the dealer is stating that it is a speed sensor and that the insurance covers it but we will have to pay for the labor roughly 400 dollars. the dealer informed us that the issue at hand was for a speed sensor but that it is ok to drive the car. we drove the car and noticed that in the rain the car skids when you try to brake and feels very unsafe so we ended up staying home.

Reported in: UNIONDALE NY || Crash: N || VIN #:

SERVICE BRAKES

driving home from work friday morning and the vsc, abs warnings begin to come up. an issue which was noted when we first purchased the car and around 20k miles the dealer told us we needed a new battery which we had to purchase out of pocket. since then we purchased an extra warranty to cover all components of the vehicle. this time the dealer is stating that it is a speed sensor and that the insurance covers it but we will have to pay for the labor roughly 400 dollars. the dealer informed us that the issue at hand was for a speed sensor but that it is ok to drive the car. we drove the car and noticed that in the rain the car skids when you try to brake and feels very unsafe so we ended up staying home.

Reported in: UNIONDALE NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

driving home from work friday morning and the vsc, abs warnings begin to come up. an issue which was noted when we first purchased the car and around 20k miles the dealer told us we needed a new battery which we had to purchase out of pocket. since then we purchased an extra warranty to cover all components of the vehicle. this time the dealer is stating that it is a speed sensor and that the insurance covers it but we will have to pay for the labor roughly 400 dollars. the dealer informed us that the issue at hand was for a speed sensor but that it is ok to drive the car. we drove the car and noticed that in the rain the car skids when you try to brake and feels very unsafe so we ended up staying home.

Reported in: UNIONDALE NY || Crash: N || VIN #:

VISIBILITY

drivers side sun visor falling down and impeding site.

Reported in: CASTAIC CA || Crash: N || VIN #: 4T3ZE11A19U

ELECTRICAL SYSTEM

driving home from work stopped @ stop sign, the lights on the dash lit up for check braking, abs, vcs system call your dealer...... so continued to pull out from stop, and squeals the tire, and the vehicle is all over the road when accelerating. was told it is not a recall problem and my warranty just ran out...... vehicle mileage 28385.................. if this happens please be careful car does not handle the same and you lose control easily. i think that all wheel drive is involved but it doesn't handle the same when driving. taking to dealer this week! toyota ref # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: HUNTINGDON PA || Crash: N || VIN #: 4T3BK11A29U

VEHICLE SPEED CONTROL

driving home from work stopped @ stop sign, the lights on the dash lit up for check braking, abs, vcs system call your dealer...... so continued to pull out from stop, and squeals the tire, and the vehicle is all over the road when accelerating. was told it is not a recall problem and my warranty just ran out...... vehicle mileage 28385.................. if this happens please be careful car does not handle the same and you lose control easily. i think that all wheel drive is involved but it doesn't handle the same when driving. taking to dealer this week! toyota ref # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: HUNTINGDON PA || Crash: N || VIN #: 4T3BK11A29U

STEERING

driving home from work stopped @ stop sign, the lights on the dash lit up for check braking, abs, vcs system call your dealer...... so continued to pull out from stop, and squeals the tire, and the vehicle is all over the road when accelerating. was told it is not a recall problem and my warranty just ran out...... vehicle mileage 28385.................. if this happens please be careful car does not handle the same and you lose control easily. i think that all wheel drive is involved but it doesn't handle the same when driving. taking to dealer this week! toyota ref # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: HUNTINGDON PA || Crash: N || VIN #: 4T3BK11A29U

SERVICE BRAKES

driving home from work stopped @ stop sign, the lights on the dash lit up for check braking, abs, vcs system call your dealer...... so continued to pull out from stop, and squeals the tire, and the vehicle is all over the road when accelerating. was told it is not a recall problem and my warranty just ran out...... vehicle mileage 28385.................. if this happens please be careful car does not handle the same and you lose control easily. i think that all wheel drive is involved but it doesn't handle the same when driving. taking to dealer this week! toyota ref # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: HUNTINGDON PA || Crash: N || VIN #: 4T3BK11A29U

VISIBILITY

the sun visor position retaining clip separated from the plastic molding and the visor will not remain up. the visor impedes visibility to the front. it can be moved out of the way to the left but that partially blocks my view of the side mirror. since the visor is freely swinging sometimes it stops tilted toward the driver. in the event of a crash this could result in head injury. the loss of visibility toward the front is significant for drivers with a higher seating position. from several forums this appears to be an issue from at least the 2008 to 2010 toyota model years across all models.

Reported in: WILLIAMSBURG VA || Crash: N || VIN #: 4T3ZE11A99U

STRUCTURE:BODY:ROOF AND PILLARS

i noticed my toyota venza's roof molding strip was loose during a car wash. i put it back; however, one week later the roof molding strip was gone. i went to dealer, and was told my car was no longer under warranty, even the mileage still under 36000 miles. then i searched on the internet and found that many people had the same problems. i believe toyota should make a recall for this manufacturing defect before accidents happen. *tt

Reported in: MANLIUS NY || Crash: N || VIN #:

UNKNOWN OR OTHER

i noticed my toyota venza's roof molding strip was loose during a car wash. i put it back; however, one week later the roof molding strip was gone. i went to dealer, and was told my car was no longer under warranty, even the mileage still under 36000 miles. then i searched on the internet and found that many people had the same problems. i believe toyota should make a recall for this manufacturing defect before accidents happen. *tt

Reported in: MANLIUS NY || Crash: N || VIN #:

ENGINE

engine noisy while at idle.brought it to the attention of dealer and was told that it was normal. as time went on noise continued to get worse by getting louder. each time i mentioned it to the dealer while having it serviced, i was told it was normal. now the noise is much louder and a clatter and very annoying and embarrassing. took it to another garage and they preliminarily thought it was a water pump. called dealer and reported the findings. ask what the current mileage is and i told them it was 65000. they said that if it was the waterpump , it is no longer covered under warantee and would be close to 2000 dollars to replace. *js

Reported in: VINCENNES IN || Crash: N || VIN #: 4T3BK11A29U

STEERING

i just bought a toyota venza 2009 fwd, next day after came off the dealer, i heard a clicking noise behind the air bag on the driver side by the steering column. i just came back to the dealer and they told me, there is a tsb report for this kind of vehicles, here is the tsb # 0005-11, is a common issue but is just an "annoying" noise and is not any risk involved......, who knows?, looks like toyota know very well about this issue but they didn't make any recall yet. just a bulletin. is a failing piece in the steering column. how is possible the dealer know something like that and they did not make any recall???. fix it can be around 2000 dollars.....ridiculous.

Reported in: FORT LAUDERDALE FL || Crash: N || VIN #: 4T3ZK11A69U

VISIBILITY/WIPER

sun visor fell down while driving, almost caused a crash, upon inspection visor is completely warped inside

Reported in: WARREN RI || Crash: N || VIN #:

EXTERIOR LIGHTING

driver's side sun visor has failed. while driving on the freeway it suddenly dropped in front of my face causing my vision of the road to be obstructed. the visor is defective in that it would not stay up and away from my face while driving. it seems like the whole bracketing system which holds the visor in place broke and when the visor fell in front of my face, it actually fell lower than if i had put the visor down myself to block the sun. the light which activates the mirror in the sun visor has also stopped working. more importantly, this is a definite safety hazard as it almost caused me to rear-end the vehicle in front of me when the visor dropped and blocked my vision of the road.

Reported in: CALABASAS CA || Crash: N || VIN #: 4T3ZE11A29U

VISIBILITY/WIPER

driver's side sun visor has failed. while driving on the freeway it suddenly dropped in front of my face causing my vision of the road to be obstructed. the visor is defective in that it would not stay up and away from my face while driving. it seems like the whole bracketing system which holds the visor in place broke and when the visor fell in front of my face, it actually fell lower than if i had put the visor down myself to block the sun. the light which activates the mirror in the sun visor has also stopped working. more importantly, this is a definite safety hazard as it almost caused me to rear-end the vehicle in front of me when the visor dropped and blocked my vision of the road.

Reported in: CALABASAS CA || Crash: N || VIN #: 4T3ZE11A29U

VISIBILITY

tl* the contact owns a 2009 toyota venza. the contact stated that the driver's side visor malfunctioned. the visor continuosly dropped, blocking the contact's visibility. the vehicle was not taken to the dealer. the manufacturer was not notified of the failure. the approximate failure mileage was 55,000.

Reported in: ASTON TX || Crash: N || VIN #: 4T3ZE11A89U

VISIBILITY/WIPER

affected part: driver sun visor this is actually the second incident i've had with the visor. the first time was just a few months after purchasing the new venza. toyota replaced the first visor because it was under warranty, but this is a widespread problem with not only 2009 venzas, but various toyota models. toyota has only recalled the camry models. my vision is obstructed while driving due to the visor can not be pushed in the up position creating a safety hazard. even though my original defective visor had to be immediately replaced, toyota wants to charge me for the repair. there are also petitions online requesting a recall for this part.

Reported in: WHITTIER CA || Crash: N || VIN #: 4T3ZE11A39U

VISIBILITY/WIPER

over the past two years, the driver's side sun visor has periodically popped down. i've thought nothing of it and pushed it back up. this time, i heard a pop and it came all the way down. now a metal piece is sticking out between the the two pieces and the visor swings to and fro as i drive. it obstructs my line of vision whether it is in front of me or to the side. i've called the local toyota dealer about this and they inform me that i have to bring it in to buy a new one. from my research, it is a problem that should be addressed and it is a road and safety hazard.

Reported in: KILLEEN TX || Crash: N || VIN #:

UNKNOWN OR OTHER

drivers side sun visor obstructing visibility. the visor appears to have separated, allowing the bracket to shift to outside of the visor. the result leaves the visor hanging straight down.

Reported in: SLIDELL LA || Crash: N || VIN #:

UNKNOWN OR OTHER

drivers side sun visor obstructing visibility. the visor appears to have separated, allowing the bracket to shift to outside of the visor. the result leaves the visor hanging straight down.

Reported in: WALDORF MD || Crash: N || VIN #: 4T3ZE11A69U

SERVICE BRAKES

i was driving approximately 40 mph and had to slam on the brakes because the person in front of me made an illegal u-turn. after this occurrence the following dash lights lit up (hand brake light, abs light, warning light) i took my car in to the dealer and they have diagnosed it to be an abs sensor on my front left tire. in the meantime i have read many blogs about this type of problem with this vehicle. the blogs mostly state that the toyota dealers do not know what is the remedy for this brake issue. before i spend a lot of money to address this issue i would like some information first, if in fact a recall is going to happen in the near future for this issue. thank you.

Reported in: WHITTIER CA || Crash: N || VIN #: 4T3ZK11A39U

AIR BAGS

our vehicle was struck at high speed by a person who ran a stop sign on a residential street. there was significant damage to almost every corner and side of the car. the car has been totaled. the driver was injured with pain and contusion in the neck, head, side, and elbows. no airbags were deployed. we have now learned that there was a recent recall for this specific matter. we never received any notice, in fact- we have since been to the dealer and no mention of the recall. the driver could have easily died in this accident.

Reported in: LATHRUP VILLAGE MI || Crash: Y || VIN #:

STRUCTURE:BODY:HATCHBACK/LIFTGATE

tl* the contact owns a 2009 toyota venza. the contact stated that while the vehicle was parked, the lift gate was released open with the key fob. the vehicle was equipped with the auto close feature that would release and then pull the liftgate into the vehicle. the liftgate was also supposed to detect when there was an object in its path and stop however, the lift gate closed abruptly and trapped a child's fingers between the gate and the vehicle. two of the child¿s fingers on the left hand were severely bruised. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable. the vin was not available.

Reported in: EAGAN MN || Crash: N || VIN #:

VISIBILITY/WIPER

the driver side sun visor started to just fall down a little at first. then it just started falling off a little more sometime blocking my view. i would push it back up and that worked for a couple of weeks until the metal part came through the cloth and it came off totally. i went to price a new one at the dealership and they wanted around $121.00 that wasn't including service. i see there are a lot of complaints about this problem so i don't feel i should have to pay for this visor. there needs to be a recall before someone crashes from this problem. please don't wait for someone to get hurt before you have a recall. needs a recal asap....

Reported in: HUNTSVILLE AL || Crash: N || VIN #: