toyota tundra 2013 Complaints

SERVICE BRAKES

backing out of my driveway, with the engine running, i tried to stop the vehicle but the brake pedal was spongy and pushed all the way to the floor without stopping the truck. i had to continue to pump the brakes and attempt to stop the truck until it finally came to a rest in the street. it was as if there was no power assist to the brakes. the brake system thought the engine was off, despite the engine having warmed up for about five minutes.

Reported in: BRECKENRIDGE CO || Crash: N || VIN #: 5TFHW5F12DX

SUSPENSION

when driving on concrete interstate highways at speeds over 65 mph there is excessive bed bounce on the pickup creating extreme vibration in the cabin and affecting the handling of the pickup. i complained to the toyota dealer and was told that this is normal for all pickups but i could correct it by loading weight in the box. it appears to be a design flaw that was supposed to be fixed on tech bulletin the 2007-2010 tundras, but the bed bounce problem on the 2013 tundra continues. i have owned 4 full sized 4 wheel drive pickups including a 2003 tundra and i have never experienced such a rough ride.

Reported in: ALVARADO MN || Crash: N || VIN #: 5TFBW5F10DX

FUEL/PROPULSION SYSTEM

incredibly poor mileage due to defective flex fuel engine. i have a brand new 2013 toyota tundra crewmax 4x4 flex fuel that is epa rate for 13/17. i have been consistently averaging 7.4 mpg city under very light throttle. following a toyota corporate esb i have already had the dealer reflash the ecu in an attempt to resolve this issue. the poor mileage remains.

Reported in: GARDEN CITY NY || Crash: N || VIN #:

AIR BAGS

tl* the contact owns a 2013 toyota tundra. the contact stated that while depressing the brakes in an attempt to complete a turn, the vehicle failed to slow down and crashed into a nearby building. the air bags failed to deploy. the contact suffered from injuries to the head, neck and shoulders. in addition, the left side of the contact's body sustained severe injuries. a police report was filed of the incident. the vehicle was towed to an authorized dealer. the manufacturer was not notified of the problem. the approximate failure mileage was 700. updated 8/29/13 *cn updated 09/11/2013 *js

Reported in: GREENVILLE MS || Crash: Y || VIN #: 5TFRM5F10DX

VEHICLE SPEED CONTROL

tl* the contact owns a 2013 toyota tundra. the contact stated that while depressing the brakes in an attempt to complete a turn, the vehicle failed to slow down and crashed into a nearby building. the air bags failed to deploy. the contact suffered from injuries to the head, neck and shoulders. in addition, the left side of the contact's body sustained severe injuries. a police report was filed of the incident. the vehicle was towed to an authorized dealer. the manufacturer was not notified of the problem. the approximate failure mileage was 700. updated 8/29/13 *cn updated 09/11/2013 *js

Reported in: GREENVILLE MS || Crash: Y || VIN #: 5TFRM5F10DX

STEERING

while driving at 75 mph on interstate 40 steering column completely fell on to lap, had to pick up steering column and try to keep truck under control at which time all dash lights came on . after getting truck stopped noticed that bolts used to hold steering column where not attached to column. took pictures of steering column as proof , at this time put bolts into column and tighten bolts. continued trip cruise control also inoperative now.

Reported in: SANTA FE NM || Crash: N || VIN #: 5TFUW5F12DX

STEERING

bad vibration in steering wheel and gas pedal at 1600-1900 rpm range. doesn't matter the speed. vibration is worse when vehicle is under load or towing . both hands and right foot fall asleep from vibration on long continuous trips , i've contacted toyota twice and had to dealer twice . dealer says this is normal characteristic of truck . toyota denies any other complaints . there is nothing normal about this vibration as hands and foot are affected by the vibration to the point of going numb , there are many many complaints of this on many toyota forums.

Reported in: DAVISVILLE WV || Crash: N || VIN #: 5TFUY5F12DX

STEERING

i was pulling into a parking spot when my power steering went out. i checked the fluid and the fluid level was low. i called toyota customer care and they sent a tow truck to pick up my vehicle and deliver it to the nearest dealership. while loading the truck, a seal popped on the steering arm and fluid started leaking out. springhill toyota is not honoring my manufacture or extended warranty because i have added heavy duty coil springs to support my road armor bumper i installed for extra protection. after researching, this seems to be a common problem in the 08-13 tundra's with or without modifications. toyota even issued a technical notice "t-tt-0183-12" to address this issue but the dealership is denying this claim. this could cause a major accident if this happened at highway speeds or making turns. there needs to be a recall issued or a notice to notify all of the dealerships of this problem.

Reported in: MOBILE AL || Crash: N || VIN #: 5TFDW5F16DX

STRUCTURE:BODY

i purchased the vehicle brand new from joe pecheles toyota in washington, nc. i discovered dents in the roof 5 days after purchase. the roof sometimes vibrates and makes noise when driven. you can place your hand almost anywhere on the roof and it cavitates. i contacted the dealer and toyota's customer care. i was told in an email by their customer care department supervisor [xxx] that this is not a safety issue. i had a meeting with district service manager [xxx] and joe pecheles general manager [xxx] on feb. 17, 2014. i was shown a diagram of the roof and the support braces. the interior liner was removed and [xxx] looked at the support braces and told me the roof met manufacturing specifications and that they could not account for the dents and the cavitating. he suggested that maybe something heavy was placed on the roof to cause the dents even though there is no evidence to match his claim, no scratches, scrapes, the paint is perfect, the indents are not located in a specific area. he stated all toyota tundra's with a sun roof are manufactured the same. when the interior liner was removed i placed my hand on the roof just above the support braces and the roof flexes where it'?s supposed to be supported most, the metal is very thin. there was no auto body mechanic to answer any of my concerns during this meeting and they conveniently had no other tundra with a sunroof to compare with mine. earlier when i was communicating with toyota customer care i took the vehicle to an auto body shop. i was told the roof was not structurally supported properly and they gave me an estimate to properly fix it. i emailed this information to their customer care department and no mention has been made by toyota about the findings. i feel this is a safety issue and if this truck flips over the roof will offer no protection to the occupants. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: GRIFTON NC || Crash: N || VIN #: 5TFEY5F14DX

STEERING

between 1600 and 2000 rpm steering wheel resonates enough to be distracting.

Reported in: FITZWILLIAM NH || Crash: N || VIN #:

SERVICE BRAKES

brakes do not function properly nor consistently. i am honestly concerned (if not afraid) about a sporadic noise i am hearing and have continued to hear and experience since i purchased this truck. the noise is a thud and a feeling at the brake pedal along with a greatly increased amount of stopping distance necessary to successfully bringing the vehicle to a complete stop. i have made this condition known since my purchase and service done within florida, as during break in certain conditions were applicable disguising the condition but needless to say it is a sure and certain safety concern & condition as i cannot adequately determine when the condition will arise thus i cannot adequately judge the necessary distance to bring the vehicle to a stop. the condition makes it feel as though just the rear brakes are engaged, no "pulling" is felt in the steering of the vehicle but certainly i am being stopped completely from "behind". cramer test drove the truck but found nothing wrong but i contend the problem is so infrequent and sporadic a test drive or two may not [or may] ever discover the issue i am sure exists within this braking system nevertheless the condition is preventing me from driving the vehicle for fear i or someother innocent pedestrian or motorist will be injured as a direct, consequential or proximal result of my braking system's failure(s). we need to get the condition fixed without adding hundreds or thousands of miles to my vehicle without just compensation. please acknowledge receipt of this email and my safety concerns/issues that have been consistently a matter of facts since i purchased this vehicle. this is a continuing problem.

Reported in: NORTH PORT FL || Crash: N || VIN #: 5TFEY5F11DX

UNKNOWN OR OTHER

brakes do not function properly nor consistently. i am honestly concerned (if not afraid) about a sporadic noise i am hearing and have continued to hear and experience since i purchased this truck. the noise is a thud and a feeling at the brake pedal along with a greatly increased amount of stopping distance necessary to successfully bringing the vehicle to a complete stop. i have made this condition known since my purchase and service done within florida, as during break in certain conditions were applicable disguising the condition but needless to say it is a sure and certain safety concern & condition as i cannot adequately determine when the condition will arise thus i cannot adequately judge the necessary distance to bring the vehicle to a stop. the condition makes it feel as though just the rear brakes are engaged, no "pulling" is felt in the steering of the vehicle but certainly i am being stopped completely from "behind". cramer test drove the truck but found nothing wrong but i contend the problem is so infrequent and sporadic a test drive or two may not [or may] ever discover the issue i am sure exists within this braking system nevertheless the condition is preventing me from driving the vehicle for fear i or someother innocent pedestrian or motorist will be injured as a direct, consequential or proximal result of my braking system's failure(s). we need to get the condition fixed without adding hundreds or thousands of miles to my vehicle without just compensation. please acknowledge receipt of this email and my safety concerns/issues that have been consistently a matter of facts since i purchased this vehicle. this is a continuing problem.

Reported in: NORTH PORT FL || Crash: N || VIN #: 5TFEY5F11DX

ELECTRICAL SYSTEM

the body of the truck is designed to allow rodents/mice into the cab where they can chew the wiring which will lead to a variety of problems. the truck currently has about 3300 miles on it. when i contacted the dealer they said yeah all these trucks have this, what has been damaged so we can get it in for repair. i asked if it was covered under warranty and they said no. coating the wiring with a soy (mouse food) based product is insanity unless you're trying to increase your repair business. there are 16 computers in this truck that control everything. when the wiring is damaged because of this design flaw all sorts of malfunctions will occur that include steering, engine quitting, brakes failing, throttle, lights, etc. the dealer is very aware of the problem and specializes in fixing it to the tune of about $200 so far. i haven't had a wiring problem because of mice but others have. this very funny (to the dealer0 problem will eventually kill people if it hasn't already.

Reported in: SIMMS MT || Crash: N || VIN #: 5TFUM5F17DX

STRUCTURE:BODY

the body of the truck is designed to allow rodents/mice into the cab where they can chew the wiring which will lead to a variety of problems. the truck currently has about 3300 miles on it. when i contacted the dealer they said yeah all these trucks have this, what has been damaged so we can get it in for repair. i asked if it was covered under warranty and they said no. coating the wiring with a soy (mouse food) based product is insanity unless you're trying to increase your repair business. there are 16 computers in this truck that control everything. when the wiring is damaged because of this design flaw all sorts of malfunctions will occur that include steering, engine quitting, brakes failing, throttle, lights, etc. the dealer is very aware of the problem and specializes in fixing it to the tune of about $200 so far. i haven't had a wiring problem because of mice but others have. this very funny (to the dealer0 problem will eventually kill people if it hasn't already.

Reported in: SIMMS MT || Crash: N || VIN #: 5TFUM5F17DX